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 ILLEGEAR Custom Performance Laptops v.4, AMD RYZEN 4800H with FREE AC Valhalla

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Eterman
post Apr 26 2019, 04:52 PM

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illegear team, i have sent a picture of my raven laptop battery to you, it seems to be bulging on 2 sides, now im unable to close the cover, due to the bulge. Not sure what happened here.

for safety reasons, i disconnected the battery wires from m/board, and running solely plugged in now.

to other users : anybody having battery bulging problem?
Eterman
post Nov 21 2019, 12:54 PM

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illegear team, the the new replaced (last month) battery seems dead bangwall.gif , will inform your support team on this.

No bloating, but laptop unable to run off battery, instant shut down when unplug.
Eterman
post Nov 21 2019, 02:46 PM

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QUOTE(AZIM@ILLEGEAR @ Nov 21 2019, 01:09 PM)
Hi Eterman, sorry to learn about this! May I get your RMA number to check? Will liaise with our Support Team regarding this.
*
last RMA no. is 10003335, i'm infomed that there is no stock at the moment, so have to wait for new battery to claim since is within warranty.
Eterman
post Apr 18 2020, 11:04 PM

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does illegear have early numbers to compare 2060 of 115w, 90w, 80w?

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