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 HSBC Global Support Executive, The world local is paying local salary.

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snipersnake
post Feb 26 2009, 05:22 PM

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HSBC just phone interviewed me just now..hope they will call me for face to face interview next week, management level position...nod.gif
Sensui
post Mar 4 2009, 07:10 PM

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Will they question anythin on HSBC's financial products?
stan5496
post Mar 7 2009, 10:03 AM

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QUOTE(Sensui @ Mar 4 2009, 07:10 PM)
Will they question anythin on HSBC's financial products?
*
haha... what product u want to answer? but one thing u have to know that hsbc cyberjaya is not a bank. smile.gif
tehoice
post Mar 7 2009, 09:34 PM

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QUOTE(stan5496 @ Mar 7 2009, 10:03 AM)
haha... what product u want to answer? but one thing u have to know that hsbc cyberjaya is not a bank. smile.gif
*
hsbc cyberjaya is not a bank, but hsbc bank is their partner/ client, the manager of my current department did ask me questions with regards to financial products! whole lots! so be prepared.

btw, i'm new to this company too, currently in hss, hk reconciliation, anyone in this department too"??
thanks..
Sensui
post Mar 9 2009, 04:07 AM

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care to share what sort of questions relating to financial products did they ask?
kizukizu
post Mar 10 2009, 01:38 AM

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hye, i sent my resume on the IT Analyst post in HSBC, they called me for an interview.

when i got there, they interviewed me as a global support executive. i was confused. i put my expected salary in my resume as RM2000 (nego) and they said it is too high (i thought it was IT Analyst position!).

i called the HR to clear things up, she said she doesnt know why is the mis-communication happened :|

then i go on with the interview. they offered RM1600. im a fresh IT graduate and a degree holder.

my friend who also hired by HSBC 4 months ago, (also fresh IT grad degree) had a salary of RM1800 for entry level.

so i was thinking is this an 'OK' salary for entry level of a degree holder ? why is the starting salary had decrease in just 4 months ?

of course my main goal is to gain experience, but since im not from KL, i have to start a life here in KL and i wonder if RM1600 is enough ?

is the salary will be increase in the future ? based on performance ?

should i take the offer ?

thanks. smile.gif
Sensui
post Mar 10 2009, 02:11 AM

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how is the Securities Services job like? Are the people friendly?
snipersnake
post Mar 11 2009, 11:32 AM

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trust me, even 1600 is too high for a fresh grad. normally nowadays fresh grad gets around 1400 for starters. but still, depends on the job lah.


uranverein
post Mar 12 2009, 07:41 AM

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for those who is applying, dont get too tense up. they are not very picky. as long as ur ok, interview goes well etc i believe u will get the job.

lately they have been hiring idiots etc.. sometimes i wonder how they conduct the interview.

D_Predator
post Mar 12 2009, 03:37 PM

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QUOTE(snipersnake @ Mar 11 2009, 11:32 AM)
trust me, even 1600 is too high for a fresh grad. normally nowadays fresh grad gets around 1400 for starters. but still, depends on the job lah.
*
you're kidding me rite?1400?well, if u're working in a small corporation, yeah..logic la..but working company like HSBC?i dun think so...even d lowest of GLC also paying rm2200 minimum... doh.gif
SUSahjames
post Mar 12 2009, 03:52 PM

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QUOTE(D_Predator @ Mar 12 2009, 03:37 PM)
you're kidding me rite?1400?well, if u're working in a small corporation, yeah..logic la..but working company like HSBC?i dun think so...even d lowest of GLC also paying rm2200 minimum... doh.gif
*
wat obligation does an MNC have to pay you a high(er) salary?

they don't have to as long as there is adequate supply to fill their positions.

its just business, unfortunately.

becos end of the day, YOU decide to take the job or not too , eh?
glozz
post Mar 12 2009, 04:45 PM

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Current market's bad as there's a huge supply of unemployed people. MNCs especially are having a field day offering much lower-than-market salaries knowing it's either "take it or leave it"
tehoice
post Mar 14 2009, 06:01 PM

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QUOTE(Sensui @ Mar 9 2009, 04:07 AM)
care to share what sort of questions relating to financial products did they ask?
*
they would ask u knowledge on financial products, but no specific one, my interviewer just ask me how far do i know bout these products, so i just deliver all i know...


Added on March 14, 2009, 6:05 pm
QUOTE(Sensui @ Mar 10 2009, 02:11 AM)
how is the Securities Services job like? Are the people friendly?
*
people there are very friendly, those i know lar.. there are more than 3k staffs in hsbc malaysia, so there are all type of people in it..
securities services are mostly deal with incoming trades that are dealing with cash and stocks in multicurrencies..

This post has been edited by tehoice: Mar 14 2009, 06:05 PM
CA Jubilee
post Mar 14 2009, 06:33 PM

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Hi!

I m a CA fresher & have received a call from hsbc global resourcing, for preparation of books. They are sending us to uk for a 3 mths training as well. I have some quries in mind Like:

1. Is the profile ok
2. what shld be the package
3. What questions will be fired on us at the interview....I guess the AVP who is a CA will be taking the interview.
4. Any other thing that u need me to chk up with them

I am looking forward for ur reply....In case u knw someone who has jst taken the interview...can i have the mail id.

Regards

Jubilee
brocoli
post Mar 21 2009, 09:26 PM

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hi, have some questions where i hope someone here might be able to answer. The questions might be similar to the one's already been asked before but some was asked quite some time ago therefore there might be some new improvements.

I'm a degree holder in economics & finance. Recently, i've been given the opportunity of an interview for the position of Global Support Executive which will take place in the bursa building. The lady on the phone was kinda pissed when i asked her whether is this a call centre job but she she said it was a backend job. I'm a lil confused cause most of the posts in here seem to make the position to be a call centre job.

1. Can anyone enlightened me in regards to the the GSE position?
2. Where will my jobstation be? Cyber or Bursa building?
3. I suppose the pay would be RM1900 for a fresh grad?
4. What exactly is the job scope?
5. Whats the working hours? Is it in shift as well?

Thanks in advance and have a nice day. cheers

p/s: it wud be of superb convenienve if some1 with the above knowledge to my question to pm me their number.

I'm in a dilemma cause i'm having problems deciding on job offers. If this job seems to be a bad one for me, it wud narrow down my choices.
Venturi
post Mar 21 2009, 10:57 PM

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QUOTE(brocoli @ Mar 21 2009, 09:26 PM)
hi, have some questions where i hope someone here might be able to answer. The questions might be similar to the one's already been asked before but some was asked quite some time ago therefore there might be some new improvements.

I'm a degree holder in economics & finance. Recently, i've been given the opportunity of an interview for the position of Global Support Executive which will take place in the bursa building. The lady on the phone was kinda pissed when i asked her whether is this a call centre job but she she said it was a backend job. I'm a lil confused cause most of the posts in here seem to make the position to be a call centre job.

1. Can anyone enlightened me in regards to the the GSE position?
2. Where will my jobstation be? Cyber or Bursa building?
3. I suppose the pay would be RM1900 for a fresh grad?
4. What exactly is the job scope?
5. Whats the working hours? Is it in shift as well?

Thanks in advance and have a nice day. cheers

p/s: it wud be of superb convenienve if some1 with the above knowledge to my question to pm me their number.

I'm in a dilemma cause i'm having problems deciding on job offers. If this job seems to be a bad one for me, it wud narrow down my choices.
*
i think urs is securities services....ur working time depending which country u serving. The job scope? i myself not too sure even though i went for interview....i was pretty clueless.
xavi5567
post Mar 22 2009, 05:54 PM

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they dont jus do call centre work de la.. support operation work has lower salary as compare to cal centre.. cal centre can range from 1800+ but support or back end job is jus bout 1600+ . the work is either based at cyberjaya or bursa there depending on u.. the working hour for operation is fixed and depend on country u service.. while the cal centre work does has shift lor.. normally 8 hour lor same as operation lor.. urs if is truth as said by the lady which interviewed then will be data entry lor i guess
tehoice
post Mar 23 2009, 11:10 PM

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QUOTE(brocoli @ Mar 21 2009, 09:26 PM)
hi, have some questions where i hope someone here might be able to answer. The questions might be similar to the one's already been asked before but some was asked quite some time ago therefore there might be some new improvements.

I'm a degree holder in economics & finance. Recently, i've been given the opportunity of an interview for the position of Global Support Executive which will take place in the bursa building. The lady on the phone was kinda pissed when i asked her whether is this a call centre job but she she said it was a backend job. I'm a lil confused cause most of the posts in here seem to make the position to be a call centre job.

1. Can anyone enlightened me in regards to the the GSE position?
2. Where will my jobstation be? Cyber or Bursa building?
3. I suppose the pay would be RM1900 for a fresh grad?
4. What exactly is the job scope?
5. Whats the working hours? Is it in shift as well?

Thanks in advance and have a nice day. cheers

p/s: it wud be of superb convenienve if some1 with the above knowledge to my question to pm me their number.

I'm in a dilemma cause i'm having problems deciding on job offers. If this job seems to be a bad one for me, it wud narrow down my choices.
*
hi there, I suppose u know which country u are serving. GSE position is mainly deal with stuffs that came in from other country, depending on which country u serve and the your specific job scope will be given to you when u join, I cant just tell u which process u are going into, in 1 department, there are plenty of process such as in HSS, there could be hong kong payment team, hong kong settlement team, hong kong reconciliation team, Luxembourg team, UK team and MANY MORE. so it depends on which specific process u are going into.

u will have to ask where is your exact work place, my first interview was at the bursa building and 2nd interview was cyberjaya. and i'm now based in cyberjaya, and very pleased with this, because they provide free transportation from several fixed pick up points, which could simply save me AT LEAST RM500 per month on petrol and toll. so, this is really 1 of the biggest advantage! but i don think they provide transport to the KLC branch.

and Yes, the starting salary would be RM1900 i suppose for a fresh grad who possess a degree. If u can fulfill their minimum requirement or exceed their expectation during your probation period, this is really a good stuff, upon confirmation, the hdpm itself will give u extra 200 and HSS also giving u 200, so it simply means 400 increment upon your confirmation. (provided u can do what they want, Someone from HSBC should correct me if i get this wrong!). Also, they review the permanent staff's salary every 6 months and the increment is purely based on your performance, so u want more money, u simply have to perform better, your salary can be higher than your AMO as a GSE.

Working on shifts are more to call centre but not all the back end process will need to work on shifts, but there are clearly different working hours depending on which country you serve. again, if u serve UK's HSBC, then your working hour will likely to be from 4PM to 1AM during the winter time and 3PM to 12AM during the british summer time. If u are serving HSBC hong kong, then your working hours are likely to be from 9am to 6pm.

Hope that helps, if u wish to know more, u can just pm me, i will try to help whenever possible.

Best of luck!
brocoli
post Mar 24 2009, 12:35 AM

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oh, r u doin backend as well? thanks alot for the details bro
tehoice
post Mar 24 2009, 08:53 PM

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yeah, i'm doing backend too, its really doing stuffs that i learned from uni, so really a great job for me at the moment =)

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