hsbc cyberjaya is not a bank, but hsbc bank is their partner/ client, the manager of my current department did ask me questions with regards to financial products! whole lots! so be prepared.

btw, i'm new to this company too, currently in hss, hk reconciliation, anyone in this department too"??
thanks..

they would ask u knowledge on financial products, but no specific one, my interviewer just ask me how far do i know bout these products, so i just deliver all i know...

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Added on March 14, 2009, 6:05 pmpeople there are very friendly, those i know lar.. there are more than 3k staffs in hsbc malaysia, so there are all type of people in it..
securities services are mostly deal with incoming trades that are dealing with cash and stocks in multicurrencies..

This post has been edited by tehoice: Mar 14 2009, 06:05 PM

hi there, I suppose u know which country u are serving. GSE position is mainly deal with stuffs that came in from other country, depending on which country u serve and the your specific job scope will be given to you when u join, I cant just tell u which process u are going into, in 1 department, there are plenty of process such as in HSS, there could be hong kong payment team, hong kong settlement team, hong kong reconciliation team, Luxembourg team, UK team and MANY MORE. so it depends on which specific process u are going into.

u will have to ask where is your exact work place, my first interview was at the bursa building and 2nd interview was cyberjaya. and i'm now based in cyberjaya, and very pleased with this, because they provide free transportation from several fixed pick up points, which could simply save me AT LEAST RM500 per month on petrol and toll. so, this is really 1 of the biggest advantage! but i don think they provide transport to the KLC branch.

and Yes, the starting salary would be RM1900 i suppose for a fresh grad who possess a degree. If u can fulfill their minimum requirement or exceed their expectation during your probation period, this is really a good stuff, upon confirmation, the hdpm itself will give u extra 200 and HSS also giving u 200, so it simply means 400 increment upon your confirmation. (provided u can do what they want, Someone from HSBC should correct me if i get this wrong!). Also, they review the permanent staff's salary every 6 months and the increment is purely based on your performance, so u want more money, u simply have to perform better, your salary can be higher than your AMO as a GSE.

Working on shifts are more to call centre but not all the back end process will need to work on shifts, but there are clearly different working hours depending on which country you serve. again, if u serve UK's HSBC, then your working hour will likely to be from 4PM to 1AM during the winter time and 3PM to 12AM during the british summer time. If u are serving HSBC hong kong, then your working hours are likely to be from 9am to 6pm.

Hope that helps, if u wish to know more, u can just pm me, i will try to help whenever possible.

Best of luck!

yeah, i'm doing backend too, its really doing stuffs that i learned from uni, so really a great job for me at the moment =)

ofcourse they migrate from one country to another is mainly because of COST EFFICIENCY, they will have to pay like 10k HKD for the similar work that we r doing? the pay structure is being told by amo and line manager.

data? partly true, we generate cash reports for all related departments on daily basis at least.

not closed down, they moved from KLC to Cyberjaya

yes, u can wear whatever u like jeans + t-shirt will do.

only on monday u have to wear formal.

so how do u find your first day? meeting new friends? colleague? enjoying?

This post has been edited by tehoice: Feb 25 2010, 09:51 PM

@ghoosebump, salary is P&C lar, dont ask ppl so direct like this, it vary depending on you yourself, how u negotiate it. but if u're fresh graduate, then most likely getting the same.

HSS COE means whole lor. i was previously with HSS, but our team merged with GBM last year and transferred to GBM earlier this year. but i'm still using HSS lanyard though.

may i ask which department r u from? i mean which process? name please?

now still cant access? sure u're working on it already rite?

ohh gwis and hub, i'm from GBM now, cos our recons team merged (HSS and GBM) last year.

GSE stands for Global support executive.

cheryl08, which process r u from again? i think we talked previously, did we?

this is cyb general desk number lar.

so how was your interview?

well, if u come in to HSS or GBM but not General processing, u get 2.1k regardless of u're spm holder, diploma or degree, how fair was that?

which process? is that a general processing? or in other departments? fresh grads get 2.1k in hss and gbm nowadays.
dont worry, maybe tomorrow morning 10am while u're still sleeping, u will receive a call from them, they are really in short of ppl, i would say its really short.... turnover rates simply too high..

awkward hours? like how? 12pm to 9pm? or 9pm to 6am? if those hours, i would suggest not to take it, i'm having 6am to 3pm shift recently, having hard time waking up at 4. crazy stuff...

eh i thought u're now in hss? how come doing US process? which floor r u working? 3rd floor? sitting on the first row on the left of the door? u never think of a lateral move to other process since u're doing permanent nite shift? but tomorrow will be my last day for morning shift.

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Added on May 6, 2010, 8:06 pmyes its right, should be 6th of 7th floor in that building. what job? depending on your department and process.

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Added on May 6, 2010, 8:08 pmwell, that could be caused by various reasons, maybe better job compensation, career change, sick wit the working hours (US hours etc), poor line management and many many more you can name it.

This post has been edited by tehoice: May 6 2010, 11:14 PM

there another example ^ which could lead to high turnover rate.

i've seen many level 8 lateral opportunities what. even hk hr. doesnt want to comment too much on resignation.

that's real suck lol... my department recently also recruiting, i think soon will start recruiting also.

ya true, not planning to seek for another job? i really couldnt take US working hour process.. real sick.

good luck in your job hunting!