bfore maintenance start amanz got post digi will cap speed

but that one 24oct mia news la
https://amanz.my/2021310655/

yesterday check they said still not yet solved
can refer amanz also for the follow up news lol

My offline Infinite 150 line now gets 999GB instead of ∞.
My online infinite line with usage also totalled to 999GB.

The app shows 999GB but the website shows Unlimited

Not sure what game Digi is playing.

I'm holding on to it for now.
Earmarked for younger sister who received received offer to tertiary study.

Probably this is how I am going to keep holding onto it.
For student' purpose, generation after generation.
"Unlimited" and the technology should be able to keep improving on speed. By the time 4G+ and beyond is reliably here, should be decent enough for student's purpose.

Anyone having problem accessing their web digi account? I can log in but no accounts shown and was prompted to add existing lines to accounts. Request TAB keyed in and nothing happens. Same for both my mobile account and infinite 150 accounts. The Digi app works fine though but I can't see the usage there. My speed is still capped at 5Mbps. What the hell is Digi doing?

This post has been edited by seehong: Oct 28 2021, 03:15 PM

I am also having the issue that my Digi 150 infinite download speed has been capped as 5Mbps, even though I only used 100GB so far in the quota.

This only happen since yesterday, and my other postpaid Digi 80 plan is working fine with download speed 30Mbps.

This is ridiculous that Digi choose to capped the Digi 150 infinite user download speed as 5mbps. I just filed the report to Digi helpline and hope you all do the same too to file the report.

File a report to MCMC also, my infinite 150 has been capped to 5mbps for 4 days

From https://www.digi.com.my/terms

I think still same T&C (as of October 2021)

Refer pdf file

This post has been edited by lambox105: Oct 28 2021, 04:37 PM


Attached File(s)
 Digi_Postpaid____INFINITE_T_C.pdf ( 59.82k ) Number of downloads: 19

Finally manage to access mydigi I see the counter is moving.



I guess the cap is now 999gb

Edit: this below is ss of website




This post has been edited by KopiChia: Oct 28 2021, 05:43 PM

Lol fixed already.. After reboot my sim router speed now back to normal

same here - no more 5mbps speed cap anymore. Finally, after so many days of nightmare.

its always 1 tb then capped 10 mbps

can reset tho by contacting digi support

Mine lagi worse now

I see, then no difference like my area always been congested



They claim for nearly a year to be upgrading my nearest tower soon

Back to normal speed now that I can reach 20 to 30 Mbps
I think now left unsolved for me is the prepaid Video Freedom quota, and the Free 1GB quota

oh, so if AND IF we call in to reset Infinite150 counter, we don't need to justify?

BUT, speed will be throttled for the rest until next billing period?

last time my place can easily get 100 mbps

but after congested and the speed can only go 20 mbps

i terminate lol

now using unifi air

20 mbps also but at least half price

from forumer experience here no need to justify anything

just ask them reset

can reset the counter 2-3 times also

yes the throttled speed is until next billing period

Bad news
I have reached 999GB counter
Now cannot use internet at all

From App:


From Web:


Trying to call Digi Helpline but heard say some error and cut off from call for more than 5 times

Currently using backup data
Let's see if I can request reset quota like pre-migration

This post has been edited by lambox105: Oct 29 2021, 11:10 AM

My speed this morning

okay, the speed fixed for me also