Same like you I had disagreement with tm I rage quit their shitty streamyx last year now got unifi fiber I don't wish to re join. I am using i150 as my main home network and prepaid unlimited daily rm1 cap 3mb as my main phone line.

it is mostly probably required. and the time is now right before 5G clutter comes in.

i can hypothesise several possible developments that could have influenced and depended on this migration exercise.

- transition to 2G, 4G, 5G hardware
- (dis)integration into Celcom Digi unity, with Digi having to merge into Celcom existing bulls* system (don't even support switching postpaid to prepaid).
- probably Celcom also preparing for upgrade exercise and they don't want having to account integrating with both legacy Digi system and future Digi system, so Digi go first.
- to support system integration with the national 5G Berhad that is coming online.
- also to support any MVNO depending on them for the 4G and 5G integration (is there still any?).
- maybe, to disconnect from their Telenor with certainty. probably too tight the integration was, until starting "fresh" is better to fully sure of disconnection.

where did i read that this is migration into Huawei system.

So right after activating the free 10GB that was given by the live chat representative, my Internet connection came back.



The little or small exclamation mark besides the mobile connection is also gone.



So the problem now is as long as they are unable to reset the quota, I'm stuck with this 10GB daily? The reset is taking forever, it's been more than 48 hours. Frustrating.


This post has been edited by dark_axl21: Oct 31 2021, 10:39 AM

How to get the free data?

How to activate the free 10GB.. i saw digi also provide me this compensation but the 10GB totally cant be load..

Well, after making several complaints to Digi, they activated the plan for me lasting only for 3 days.

That's weird, my internet connection came "alive" once again after that.
Maybe restart your phone or do the airplane mode routine.

My speed is now back to normal after the billing date recycle.
Looks like Digi throttled my speed even before I reached my limit of the UNLIMITED.



Attached thumbnail(s)

You are lucky your bill cycle is early

I still have to wait 7 more days for my turn and my internet is still not working even after numerous calls and chats to Digi Helpline and Digi livechat respectively

I don't understand. By right if you exceed your quota they can only throttle you and not cut you off totally. Complain to MCMC.

Already complained this morning

Now my report in MyDigi is 'Pending closure' for the 2nd case (i remember this case is calling to reset quota)

No wonder my i150 plan just doesn't seem to work even with full bars.
And why is their reset taking forever? It's been more than 5 days.

For me is 6 days lo.

As long as they never fix the 'quota' thing back to premigration style, you will never have internet as the 'quota' is exhausted

After continuous complaint, I finally get the free temporary 10gb but I am still not happy with their technical team

Yeah, tell me about it.
Offering 10GB is hardly enough for a few hours, might it be a day, hardly a solution.

And how "hard" is it to reset right?

Today when i called digi (dont know this is which 'n'th time lo), they say they are still facing difficulties with both legacy plans in postpaid and prepaid. Somehow, the newer 2021 plans have no issue according to her la. This includes allocation of data (i think is quota) and plan management. They acknowledge that my plan, infinite, should get true unlimited quota like in t&c and not suppose to behave like the new postpaid. Then, she help me allocate the temporary 10gb.

Wrong Thread.

This post has been edited by pikafaded: Nov 2 2021, 01:13 PM

That's some fucked up configuration there.
What else can we do but just wait right?

Seems like Digi technical team is sleeping





But kudos to the live chat representive for helping to explain things

digi should give everyone 1 month rebate la

Yeah.
I've been harping on it everyday. The live chat representative is also sick of me and told me off by saying the pandemic has cause everything and their relevant team it handling it.

I second that.
Can't use a thing since that day and I'm on that pathetic 10GB / day.
Have to ask for it every 3 days.

Has the problem plagued i150 still there? More than a week already.