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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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Jas2davir
post Oct 18 2018, 09:34 AM

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I tried asking him of the websites link he linked me a gambling website, however i personally think its pornhub or xvideos...will go over his place and have a look and inform him
happyboy1234
post Oct 18 2018, 09:46 AM

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QUOTE(jjj2 @ Oct 17 2018, 02:39 PM)
Wired you can get up to 500Mbps with this Archer C1200... wireless approx. 3xx--4xxMbps max.

Thanks.
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this ac1200 wifi cannot hit 400 and above ? and the speed drop quite alot if i try speed test in a room next to the living room where my router place at sad.gif
happyboy1234
post Oct 18 2018, 09:50 AM

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QUOTE(gin&tonic @ Oct 17 2018, 04:21 PM)
Yr WiFi 5ghz can get 3xx -4xx?.
I can only get max 2xx - 300Mbps only.
Can share yr router settings?.
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didnt do any setting. but i think u need to put ur device next to the router only can get 400mbps.

hanny562
post Oct 18 2018, 10:03 AM

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QUOTE(FusionXY @ Oct 18 2018, 07:22 AM)
Tested via LAN Cable?
Which router that you're using?
Is your PCs capable of getting speed above 100Mbps?
The link speed must be 1Gbps.
TIME don't practice website block. May I know which website that you want to access? I can check for you.
Of course TIME is better than Unifi and Maxis.
TIME is more stable and have symmetrical speed except for the 1Gbps plan as the upload speed is only 500Mbps.
TIME is using own infra and using 100% Fibre.

Thanks.
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But mine is weird one. my one is copper -> Huawei BTU --> copper --> Router. I saw fiber box but they are not using it. Strange doh.gif

and after few days i test again, I can't even go to 500Mbps. my speed keep stuck at 120~150Mbps , wired and wireless 5ghz. need advise on what should I do

This post has been edited by hanny562: Oct 18 2018, 10:11 AM
lyrilmaki
post Oct 18 2018, 10:04 AM

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QUOTE(FusionXY @ Oct 18 2018, 07:22 AM)
Tested via LAN Cable?
Which router that you're using?
Is your PCs capable of getting speed above 100Mbps?
The link speed must be 1Gbps.
TIME don't practice website block. May I know which website that you want to access? I can check for you.
Of course TIME is better than Unifi and Maxis.
TIME is more stable and have symmetrical speed except for the 1Gbps plan as the upload speed is only 500Mbps.
TIME is using own infra and using 100% Fibre.

Thanks.
*
No need to ask about any equipment routers or 2.4ghz/5ghz

Previously I always get the 500mbps speed, but not yesterday.. weird tho
jjj2
post Oct 18 2018, 10:37 AM

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QUOTE(hanny562 @ Oct 18 2018, 10:03 AM)
But mine is weird one. my one is copper -> Huawei BTU --> copper --> Router. I saw fiber box but they are not using it. Strange doh.gif

and after few days i test again, I can't even go to 500Mbps. my speed keep stuck at 120~150Mbps , wired and wireless 5ghz. need advise on what should I do
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Hi, Which building are you in ?

Can you take some pics to pm me ?
jjj2
post Oct 18 2018, 10:39 AM

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QUOTE(Yellow lemon @ Oct 18 2018, 09:29 AM)
thanks for reply bro..
im using the free router from Time (DIR 850 - not sure correct name or not) the round shape one.

i agree using right item that may help boosting the speed.
but now im comparing apple to apple.  100mbps and 500mpbs.. base on the same set up.
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Yes, that's DIR850L.

Are you able to check your computer network port ? It has to be gigabit (GE).
idoblu
post Oct 18 2018, 10:58 AM

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QUOTE(kmrdeva @ Oct 10 2018, 01:07 PM)
Me biggrin.gif
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QUOTE(Lord_Ashe @ Oct 10 2018, 02:00 PM)
WAH thanks! rclxm9.gif
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brows.gif

https://www.lazada.com.my/products/gintp-li...cWcmVq&search=1
fookinell
post Oct 18 2018, 11:06 AM

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What is the best way to get in touch with Time customer service? I tried raising a ticket, e-mail, call & text via FB messenger but no response. I am new to Time, is Time really bad at customer service or they are just overwhelm due to the attractive package that they offer.

At least with TM, they will answer your call and reply to your message, whether they can resolve your issue is a different matter, but TM do respond.
hanny562
post Oct 18 2018, 11:34 AM

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QUOTE(jjj2 @ Oct 18 2018, 10:37 AM)
Hi, Which building are you in ?

Can you take some pics to pm me ?
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I'm in Setia Pinnacle, Penang.

Will take some photo let u see at night after work biggrin.gif
stij
post Oct 18 2018, 11:51 AM

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QUOTE(fookinell @ Oct 18 2018, 11:06 AM)
What is the best way to get in touch with Time customer service? I tried raising a ticket, e-mail, call & text via FB messenger but no response. I am new to Time, is Time really bad at customer service or they are just overwhelm due to the attractive package that they offer.

At least with TM, they will answer your call and reply to your message, whether they can resolve your issue is a different matter, but TM do respond.
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I think only email and FB messenger they do not reply to use, try using TIME application for iOS or Android and go to the support menu there bro, mine is directly answered just yesterday in minutes
stij
post Oct 18 2018, 11:53 AM

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Yesterday evening 17/10/2018 requested to downgrade my plans from 500Mbps to 100Mbps and voila now already at 100Mbps, but reset my contract term to 24 months which should be 16months left 🤣
jjj2
post Oct 18 2018, 12:25 PM

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QUOTE(hanny562 @ Oct 18 2018, 11:34 AM)
I'm in Setia Pinnacle, Penang.

Will take some photo let u see at night after work biggrin.gif
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Ok.You may whatsapp to me.

Thanks.
fookinell
post Oct 18 2018, 12:27 PM

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QUOTE(stij @ Oct 18 2018, 11:51 AM)
I think only email and FB messenger they do not reply to use, try using TIME application for iOS or Android and go to the support menu there bro, mine is directly answered just yesterday in minutes
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Thanks for the tip. Will do as suggested.
chuahcs79
post Oct 18 2018, 12:53 PM

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QUOTE(stij @ Oct 18 2018, 11:53 AM)
Yesterday evening 17/10/2018 requested to downgrade my plans from 500Mbps to 100Mbps and voila now already at 100Mbps, but reset my contract term to 24 months which should be 16months left 🤣
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Is your downgraded 100Mbps speed stable and full 100Mbps?
stij
post Oct 18 2018, 01:19 PM

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QUOTE(chuahcs79 @ Oct 18 2018, 12:53 PM)
Is your downgraded 100Mbps speed stable and full 100Mbps?
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Using speedtest app for iOS gimme 105-109 Mbps using Fast.com app for iOS gimme 110-130 Mbps , haven’t tried using cat6 cable connect to my Macbook n download using folx from apple server (can try download ipsw) maybe will gimme full and perfect 100Mbps IMO.. Worth to downgrade if for me, because I’m not a hard downloader or streamer , just sometimes will stream netflix HD

Edit : added attachment

This post has been edited by stij: Oct 18 2018, 01:21 PM


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hanny562
post Oct 18 2018, 01:27 PM

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QUOTE(jjj2 @ Oct 18 2018, 12:25 PM)
Ok.You may whatsapp to me.

Thanks.
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Sure sure. smile.gif
stij
post Oct 18 2018, 02:37 PM

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Is there any business opportunity here? I mean like who’s in charge for TIME retailer connection? Thanks in advance, really appreciate and excited to do this smile.gif
chuahcs79
post Oct 18 2018, 03:40 PM

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QUOTE(stij @ Oct 18 2018, 01:19 PM)
Using speedtest app for iOS gimme 105-109 Mbps using Fast.com app for iOS gimme 110-130 Mbps , haven’t tried using cat6 cable connect to my Macbook n download using folx from apple server (can try download ipsw) maybe will gimme full and perfect 100Mbps IMO.. Worth to downgrade if for me, because I’m not a hard downloader or streamer , just sometimes will stream netflix HD

Edit : added attachment
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thx for sharing your result,. i did click on downgrade as last night too,. glad to know that result quite satisfy as same here not hardcore user,.. notworthy.gif notworthy.gif notworthy.gif
chuahcs79
post Oct 18 2018, 03:40 PM

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sorry double post

This post has been edited by chuahcs79: Oct 18 2018, 03:40 PM
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