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 Umobile Thread V11, Your Passion Drives Our Unlimited Ideas

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godzilla88
post Jun 2 2022, 09:31 PM

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Today got free tea live voucher? Gila Thursday is back?
lambox105
post Jun 2 2022, 09:52 PM

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QUOTE(wengqii @ Jun 2 2022, 05:08 PM)
hi guys, wondering u28 plan is still available? i've been using this plan but recently my data usage just does not update in the apps.. i think they have discontinued it ohmy.gif

very competitive plan, 3gb extra for youtube, unlimited FB ig waze spotify.. where to find plan like this la sad.gif
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Replaced by P38
ayamxxx
post Jun 5 2022, 09:59 AM

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QUOTE(godzilla88 @ Jun 2 2022, 09:31 PM)
Today got free tea live voucher? Gila Thursday is back?
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Claim 2 cups, wife and my account. Redeem last night
SUSEX Unseen Forces
post Jun 7 2022, 02:43 PM

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QUOTE(ayamxxx @ Jun 5 2022, 09:59 AM)
Claim 2 cups, wife and my account. Redeem last night
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Better than maxis one month only once.
Wowblurrrr
post Jun 7 2022, 05:43 PM

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Hi guys, wanna ask if anyone can share how umobile enable call forwarding to other telco number and how it charge (even unlimited call) ?

Quite confuse with the statement in umobile support page:
" You will be charged Pay-As-You-Use call rates as per your rate plan. "
" Call Forwarding Service is charged separately and not included in any bundled free minutes of your rate plan."


godzilla88
post Jun 7 2022, 09:08 PM

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Cannot access the Reward page now when line in passive mode?
JonSpark
post Jun 8 2022, 07:57 PM

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Umobile wtf happened to my unbilled amount?!
PJng
post Jun 9 2022, 12:21 AM

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After that day i block 28139, and set push message to never,
Thanks no yet sudden pop up ads, and normal SMS go to block message
So many short code for just accept upgrade same plan


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am_i_rulez
post Jun 9 2022, 05:12 PM

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Hi, i currently use umobile gx38. i want to switch to postpaid38 but wonder how much is hotspot quota. is it inclusive in the 30gb data given as well? thanks.
paste
post Jun 9 2022, 05:31 PM

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QUOTE(am_i_rulez @ Jun 9 2022, 05:12 PM)
Hi, i currently use umobile gx38. i want to switch to postpaid38 but wonder how much is hotspot quota. is it inclusive in the 30gb data given as well? thanks.
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The 30GB is for both mobile and hotspot usage, so yes
dannyw
post Jun 9 2022, 08:52 PM

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QUOTE(JonSpark @ Jun 8 2022, 07:57 PM)
user posted image

Umobile wtf happened to my unbilled amount?!
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Yes. I guess they screw up the billing system. I used to be get the bill yesterday, until today nothing and yet the unbilled amount shut up!

If the bill out like this, sure will make a complaint.
JonSpark
post Jun 9 2022, 11:48 PM

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QUOTE(dannyw @ Jun 9 2022, 08:52 PM)
Yes. I guess they screw up the billing system. I used to be get the bill yesterday, until today nothing and yet the unbilled amount shut up!

If the bill out like this, sure will make a complaint.
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Their CS replied

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dannyw
post Jun 10 2022, 08:20 AM

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QUOTE(JonSpark @ Jun 9 2022, 11:48 PM)
Their CS replied

user posted image
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Thanks for the info. My June bill is generated today morning, total back to normal bill amount. However the unbilled amount total of RM20++ still there. Which not supposed to be, as the package all in, unless call up 1800 number.

Hope they will sort out soon.
eddie2020
post Jun 11 2022, 05:38 PM

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Guys wanna ask mnp for prepaid is how? It said buy a prepaid but I can't buy from website..

Izzit buy from random shop then self register n do mnp? I tried mnp postpaid but system glitch said my attempt fail n cs ask Me get prepaid to do mnp then later from prepaid convert to postpaid..
I try to fill the form but not success cause the Sim I received for postpaid mnp do not have number..
dgboy
post Jun 11 2022, 05:48 PM

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QUOTE(eddie2020 @ Jun 11 2022, 05:38 PM)
Guys wanna ask mnp for prepaid is how? It said buy a prepaid but I can't buy from website..

Izzit buy from random shop then self register n do mnp?
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yes, buy a new UM sim pack in 7-11, MyNews, Cold Storage etc and get it registered in the shop

then go online to port in the number you want to transfer to the new sim
eddie2020
post Jun 11 2022, 07:08 PM

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QUOTE(dgboy @ Jun 11 2022, 05:48 PM)
yes, buy a new UM sim pack in 7-11, MyNews, Cold Storage etc and get it registered in the shop

then go online to port in the number you want to transfer to the new sim
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Register that time need provide ic copy? Cause I using my Bro name.. We in diff state.. Later reg diff name takut nanti port reject pulak.. Unless when port can input name again
dgboy
post Jun 11 2022, 08:09 PM

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QUOTE(eddie2020 @ Jun 11 2022, 07:08 PM)
Register that time need provide ic copy? Cause I using my Bro name.. We in diff state.. Later reg diff name takut nanti port reject pulak.. Unless when port can input name again
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yes, you will need to show ic at the shop for them to register the sim

the registered ic for both numbers will need to be the same for successful mnp

This post has been edited by dgboy: Jun 11 2022, 08:23 PM
satriaguy
post Jun 14 2022, 07:41 PM

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I am on umobile Gx38 plan, would like to change my plan to the new U25, customer service told me can’t change plan, need to port out to other telco first then port back as U25 only for new customer, really got such thing?
NF2M
post Jun 15 2022, 12:19 PM

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QUOTE(satriaguy @ Jun 14 2022, 07:41 PM)
I am on umobile Gx38 plan, would like to change my plan to the new U25, customer service told me can’t change plan, need to port out to other telco first then port back as U25 only for new customer, really got such thing?
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Actually you can. Just go to UM Center. They can't do it over the phone.
JonSpark
post Jun 15 2022, 12:26 PM

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QUOTE(satriaguy @ Jun 14 2022, 07:41 PM)
I am on umobile Gx38 plan, would like to change my plan to the new U25, customer service told me can’t change plan, need to port out to other telco first then port back as U25 only for new customer, really got such thing?
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"Downgrading" from postpaid to prepaid need to do at umobile center, kena isi borang chop sign photostat IC and all that crap, might need to change SIM card.

This post has been edited by JonSpark: Jun 15 2022, 12:26 PM

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