I dont think gobind let them use the word PreUnifi anymore, let alone Unifi. Like u see all their materials nowadays either Broadband or Streamyx only, no mention of unifi. Even gobind uses the word streamyx.

thanks for highlight that... sad..

i didnt put hope high anyway.
need retain this streamyx in grandparent house just because mobile coverage are so poor.

Keep waiting,thats what TM want us to do

bulshido

TM install no enough Fiber Distribution Point in the 1st place, and each Fiber Distribution Point has only 8 port at the moment. Fiber Distribution Point would get even lesser port when the speed getting higher and higher.

Got this when checking for the streamyx upgrade. From Streamyx 4Mbps, 512kbps upload to maybe Unifi Lite 10Mbps download, 5Mbps upload on VDSL will be better than the Streamyx ones. Can wait for the upgrade.

Need to be grateful because this streamyx is at my hometown rural area. If got 10Mbps it means it is fast enough for rural areas.




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By right. TM can did all the upgrade automatically thought system, no needed what registering for it. Odds.

Nope, they can’t. Streamyx is ADSL, and Unifi is FTTH. They have to change the physical infrastructure.

According to my 'friend', who asked someone at TM, the so called free upgrade only lasts like one year.

Meaning, if you're paying for Streamyx, say at RM88 and the UNIFI package you're being upgraded to is worth RM129, then, the price is maintained at RM88 for ONE YEAR. Then it reverts back to the market rate of RM129.

Not sure whether this is the case, but whoever is interested can re-check with the customer service at TM point.

***
So, just don't blindly click to upgrade from Streamyx to UNIFI unless you have all the facts on hand.

This post has been edited by agewisdom: Sep 27 2018, 09:02 PM

If anyone of you thinking to stay with TM forever, then you can skip reading my below message.

If you're thinking to change to Maxis 30mbps or other service provider, then I suggest you to becareful with TM so called "free upgrade".

1. In 09 November 2017, they gave me a free speed upgrade to 8mbps, which they claimed there's no contract renewal for this streamyx.

2. At the same time, they provide me a Unifi TV Pack (Jumbo Lite- which I can login to watch their programs from computer or smartphone). Which, I never asked for it and never ever login to watch it. Now, they claiming there's a contract for this Unifi TV Pack

3. So, if I terminate my account before 09 November 2018, there will be a penalty charge on me.

Is this sound logic? "Free upgrade" to you, no contract renewal on broadband, but there's contract renewal on the Unifi TV Pack.
So, they probably could do that forever (giving upgrade, before your contract expired so there will be a contract renewal and tie you down).

This post has been edited by eason47: Sep 27 2018, 10:40 PM

Unifi is still miles better than Streamyx, and 99% would change to Unifi if it is available, even for a higher price. You are getting much faster speeds and definitely no regrets switching to Unifi.

That's true. But since I'm not a particularly heavy user, not in a rush to upgrade.

Here's mine, hopefully will get free upgrade on next month since it's end of the month

This post has been edited by ken120: Sep 27 2018, 11:13 PM


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Basically TM just impose double contract on its customer lol. Even though the Unifi TV Pack contract was for 1 year. And for the existing customer that already end their contract, they put the new contract for Unifi TV Pack. I must say whoever thinking of this double contract style on TM was very good manipulator lol. And some people backing up TM and do not say that TM not a monopoly is bs.

Yesterday my area there are TM people doing something for few hours at the dslam, and I noticed there is a new sticker on the dslam , SGD VC5011. Can I know is it they are upgrading our area which only support streamyx to vdsl?

Demand price cut on Streamyx, it didn't make sense when VS unifi price. Few more day...October

- Upgrade for Streamyx? nope.
- Price cut for Streamyx? nope.
- Lies to Streamyx users? heck yeah.
- Milking Streamyx users? heck yeah.
- Ability to disappoint Streamyx? 100%, never fail.

im a 4mbps user, who struggled to upgrade to 4mbps cause no ports bla bla but finally got it. by the end of the year, i hope i will atleast get upgraded to 10mbps (or 8, or none at all ffs)

we really are suffering inferior internet speed at ridiculous price. TIME y u no cover my area instead of incompetent TM? life sure aint fair :/

This post has been edited by iDamn: Oct 1 2018, 07:52 AM

My cousin got this letter from tm, tm send a letter to his house. He already called twice for double checked on 100 and tm point setapak. He got 10mbps with no extra charges by monthly and with no extra contract if migrate to unifi. He also got free 600min calls. But no give stb, just view need to view hyyptv in phone or pc. He already ask about the timeframe for that letter, the customer service said until next year.

By the way, he is on edu package plan that get free hp laptop long long time ago..during that time edu package for colleague or ipt students only can apply for that package. edu package that time for 1mbps, 2mbps and 4mbps, so he apply for 2mbps for starting then he applied for 4mbps (rm88) during that time sst have too but utilities not charges at all..so no sst charges that time. Then after tm launch first thank you surprise he got free webe but he didn't take. Then after year by year, tm promoter offer him 30mbps(rm139 & rm149) & 50mbps(159 & 179) and lastly unifi lite 10mbps(rm129). He doesn't take its all, still maintain never accepted. During that time he also ask from tm livechat why he doesn't got atleast 8mbps / unifi lite on same price because he knews someone also get same price like him but got 8mbps / unifi lite..that is why he still maintain his streamyx..tm livechat answered sorry free speed upgrade already expired..then this year he still got same promotions until this yellow letter the latest promotion. He said he will upgrade to this yellow latest promotion, before that he will reach direct to tm point setapak soon for double check again. By the way he just a regular user, no torrenting or downloading any movies or big size software files. Just watching online streaming like youtube or movie online on weekend. Working days, he just watch tv only because he return home late..lolz..

Anyone get this letter too?

In order to prevent that kind of dispute, lets back to basics. Contract must have offer and acceptance. If they call you and offer you something, you said yes, both offer and acceptance exist. There4, contractual terms are enforce-able. My case is different, im originally vip 5, TM upgrade me to vip10 without my consent, they did this on their own without seking for my permission be it email, letter or call. So, new contractual terms actually NOT enforceable. In fact, TM void agreement already by upgrading me as per contract's principles. But no one insane enough to actually sue someone for giving more value without requiring anything in exchange from you. See, there are things not even logic of law can do for you. This is common sense. Im very sensitive in this regard, I even call them for clarification demanding explanation to which they double confirm with me.

Next time they call you, demand their name and continue the conversation through email instead, so everything got a record in black amd white instead just verbal and audio. You can also read all the contractual terma before you make acceptance of offer. In real life, if you do this too often, ppl may regard you as being too skeptical and too suspicious of others, evthg also dont trust and evthg also doubt. However, u got to protect urself from being conned. Life lesson 101