Not sure to be frank, this is definitely a "defect" but its minor. Not sure Apple would allow this to be claimed? But this is HK set, so pretty much if I claim I need to send it back to T&L then back to HK to get another unit... all in maybe 1 months+ gone. I'm gonna enjoy the device instead . But today still using my old 6 Plus since waiting for the case to arrive.

Unless this unit has charge issue or radio signal issue then different story. Last time my friend bought Maxis set, got dust under screen also unable to replace the unit on the spot.

Mine cosmetic they won’t replace for you.
Only walk in to Apple store then got exchanged set

Wow Apple Store will layan for these minor cosmetic defect? But then again now with the #chargegate and radio reception unit... I think this minor cosmetic is acceptable provided don't face those 2 issues *consoling myself haha!* Side note, is exchanged set = new retail set or refurbished (brown box)?

Haven't dealt direct with Apple Store before... why Msia no Apple Store I think our neighbor BKK has one right?

This post has been edited by celciuz: Oct 2 2018, 09:49 AM

I read through on HWZ, got user claim on radio Receiption and chargegate, this is due to software bugs, Apple Engineers will solve with iOS 12.1, currently they won’t replace for you. 😇😇

Only the products is bought direct from Apple store they will do exchange one to one.
If bought from the Telcos they allow to exchange the phone only. No come with box.

This post has been edited by Benefon: Oct 2 2018, 09:54 AM

There is one in Sg.

This is a manufacturing defect out of the box. Why don't you try giving both Apple and T&L a call?
Best time to test their after sales customer services
We can also put to rest Hong Kong dual SIM set has any warranty in Malaysia

should have taken an unboxing video to safeguard and ease the claim

sometime extra effort can lessen hassle to all

what setan la Gdex still yet to update my tracking number

mine also still invalid cn, now awaiting reply from T&L

No, not yet, but it's pretty much confirmed that Bangkok will be where the next Asean Apple Store will open.

when did u place ur order bro?

amma press the Refund button here!

26 but no refund button to press

26?

eh? ordered via what platform bro? mine from shopee

Qoo10

surprise they have it in Bangkok but their official launch in 3rd wave - oct 28...

Definitely no warranty at Malaysia at the moment as the XS Max has not been launched here yet. Besides I think T&L could claim for me, but it will take time since I need to ship back to T&L, back to HK, HK to Msia, then to my place. So rather enjoy using the phone instead hehe.

I wanted to do an unboxing video, but was thinking how to hold the camera and too lazy to dig out my tripod. So forget it terus open haha.

I guess those unboxing when their unit arrive might want to consider taking a video.

This post has been edited by celciuz: Oct 2 2018, 10:50 AM

Sad no more 300 & 400 max discount.
But their gold is available now

https://qoo.tn/Cy8RBQ/Q129566786

i surprised to read this coz thought will got sifu here remind u.

arghh, i should have remind u all on all this and extra rebate $$

Hur hur, should have mentioned about the Shopback for the additional 2% and yes the unboxing video is important if want to dispute for out of the box cosmetic defects.

is there really no solutions to get dual what's app on iphone xs max dual sim phone?