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 SHOPEE DEALS,CODE AND DISCUSSION Version 2.0!, Anything about shopee can be shared here

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hirano
post May 6 2020, 11:42 AM

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QUOTE(Ramses_II @ May 6 2020, 11:41 AM)
Don't cancel order. Don't do anything.

The bastard seller try to void penalty, that's why he asked you to cancel order.

Your money is temporary hold by Shopee. It will be automatically cancel off and refund to you.
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How long to wait until it is automatically canceled and money refunded to me?
WaCKy-Angel
post May 6 2020, 11:42 AM

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QUOTE(Chanwsan @ May 6 2020, 11:35 AM)
Correct procedure is seller cancelling order since they cannot fulfill the order. This kind of sellers want to avoid cancellation rate penalty so they ask buyers to cancel instead, and promise fast refund to CONvince them to do so.

My take is if you really wanna buy from him/her again and wanna kasi chan, just do what was told. Otherwise if pissed off and wanna burn bridge, do the exact thing you were told against, report the seller to Shopee for asking you to cancel order. Refund process likely to be drawn out a bit but you do have the upper hand. Anyway, no guarantees that the seller will refund immediately if you follow his wish.
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Money is still with Shopee. Seller will only get money after status turned to completed.

Shopee will not take any actions for such issue, infact Shopee might even advise u to do as advised by seller.
Chanwsan
post May 6 2020, 11:50 AM

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QUOTE(hirano @ May 6 2020, 11:38 AM)
I thought as long as i havent click "order received", the money is held by Shopee? Shopee that will refund me, not the seller right?
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You're right. What I mean is, the seller might still take their sweet time (up to 3 days) to approve the cancellation and refund for god knows what reason. Not the "hari ini dispute, semalam sudah refund" type of immediate. Maybe I'm overthinking in your case but I did experience that once, so I will not kasi anymore chan to such sellers.
miyakochan89
post May 6 2020, 11:51 AM

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How long does it take for the request refund? No news from shopee?

And also one of my items I suspect pos laju sent to the wrong state, then they sent back to the correct state then no update. My shopee guarantee is going to expire tomorrow what should I do? Should I just request refund?
WaCKy-Angel
post May 6 2020, 11:55 AM

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QUOTE(miyakochan89 @ May 6 2020, 11:51 AM)
How long does it take for the request refund? No news from shopee?

And also one of my items I suspect pos laju sent to the wrong state, then they sent back to the correct state then no update. My shopee guarantee is going to expire tomorrow what should I do? Should I just request refund?
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If seller no dispute, auto refund in 3 days.

If seller dispute, Shopee will check and will cancel the refund after few days, u will need to request refund again and cycle continues until poslaju delivers to u, or if poslaju declare parcel lost.

may take awhile so remember to check your email as shopee may email u or may call u.
hirano
post May 6 2020, 11:59 AM

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QUOTE(WaCKy-Angel @ May 6 2020, 11:42 AM)
Money is still with Shopee. Seller will only get money after status turned to completed.

Shopee will not take any actions for such issue, infact Shopee might even advise u to do as advised by seller.
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I get this response. In chat with customer service


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WaCKy-Angel
post May 6 2020, 12:03 PM

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QUOTE(hirano @ May 6 2020, 11:59 AM)
I get this response. In chat with customer service
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Lucky u got a CS that care..however im not sure this way seller will get penalty point or not.

If im u i will just ignore the seller and they will eventually have to cancel it..
Unless the amount is very big and urgently need money.
hirano
post May 6 2020, 12:05 PM

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QUOTE(WaCKy-Angel @ May 6 2020, 12:03 PM)
Lucky u got a CS that care..however im not sure this way seller will get penalty point or not.

If im u i will just ignore the seller and they will eventually have to cancel it..
Unless the amount is very big and urgently need money.
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Close to 300 la. Im poorfag 300 is big.

I will probably cancel and choose seller asked to cancel option. Seller probably will dispute it and i will need to wait a week or so... haih
Ramses_II
post May 6 2020, 01:01 PM

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QUOTE(hirano @ May 6 2020, 11:42 AM)
How long to wait until it is automatically canceled and money refunded to me?
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Let's say product will be shipped out by 18/5/2020.

If seller hasn't ship out your parcel, you will get refund on 21/5/2020.


Ramses_II
post May 6 2020, 01:03 PM

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QUOTE(hirano @ May 6 2020, 12:05 PM)
Close to 300 la. Im poorfag 300 is big.

I will probably cancel and choose seller asked to cancel option. Seller probably will dispute it and i will need to wait a week or so... haih
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Seller will raise up dispute when delivery done and you go cancel the order.

Otherwise, no.
!@#$%^
post May 6 2020, 01:57 PM

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most ppl will just press cancel to get back money fast. otherwise have to wait until past delivery date.
FusionXY
post May 6 2020, 02:04 PM

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Hello, anyone having problems with Shopee Apps now?

Can't load seller page, shopping cart and order history.

Thanks.
soonwai
post May 6 2020, 02:08 PM


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QUOTE(FusionXY @ May 6 2020, 02:04 PM)
Hello, anyone having problems with Shopee Apps now?

Can't load seller page, shopping cart and order history.

Thanks.
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Yep, same here.
whyamiblack
post May 6 2020, 02:08 PM

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QUOTE(FusionXY @ May 6 2020, 02:04 PM)
Hello, anyone having problems with Shopee Apps now?

Can't load seller page, shopping cart and order history.

Thanks.
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Same here. I just checked shop page of few other sellers including mine, same thing also. Sked me thought kena ban for nuts
FusionXY
post May 6 2020, 02:11 PM

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QUOTE(soonwai @ May 6 2020, 02:08 PM)
Yep, same here.
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Halfway wanna make payment then become like this.

QUOTE(whyamiblack @ May 6 2020, 02:08 PM)
Same here. I just checked shop page of few other sellers including mine, same thing also. Sked me thought kena ban for nuts
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Ya bro, I thought the seller delete the account already.
No products there and I check the shopping cart also empty.

When I click the Shopping Cart, directly go to Login page.

Thanks.
syaigon
post May 6 2020, 02:13 PM

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something wrong with shopee website? cannot login
kit2
post May 6 2020, 02:18 PM

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QUOTE(syaigon @ May 6 2020, 02:13 PM)
something wrong with shopee website? cannot login
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same here cannot login...hope my account isn't suspended...
Proton Supir-ma S
post May 6 2020, 02:19 PM

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Ohman, damn...
ForgotPassword123
post May 6 2020, 02:20 PM

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shopee system down la guys, chill
FusionXY
post May 6 2020, 02:23 PM

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