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 SHOPEE DEALS,CODE AND DISCUSSION Version 2.0!, Anything about shopee can be shared here

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birain
post Apr 29 2020, 04:05 PM

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Guys, what type of e-wallet do shoppe support?
Skylinestar
post Apr 29 2020, 04:07 PM

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QUOTE(Matchy @ Apr 29 2020, 10:07 AM)
From shopee help:

- If the cancellation request is done before the payment is successful or within 72 hour of order updated as paid (Only for ready stock orders), cancellation will not need seller's approval and can be cancelled immediately.
- If cancellation request is done after 72 hour of order updated as paid or after seller had arrange shipment of the order, the request will need seller's approval to proceed. Any cancellation request not responded by seller within 2 days will be auto accepted and refunded to the buyer.
- Any cancellation request for order of "pre-order" items will need seller's approval before it is being cancelled.
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how many times can seller reject my cancellation?
Matchy
post Apr 29 2020, 04:56 PM

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QUOTE(Skylinestar @ Apr 29 2020, 04:07 PM)
how many times can seller reject my cancellation?
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From the help, you can only cancel once. So once they rejected, you cannot cancel anymore.

https://help.shopee.com.my/my/s/article/How...cancel-my-order

QUOTE
Yes you will be able to cancel your order using the steps below if:
1) The order does not have any tracking status updated.
2) You have not requested for cancellation for this order before this. (You are allowed to request for cancellation once only per each order. The order will resume shipping process if you had previously withdrawn your cancellation request).


This post has been edited by Matchy: Apr 29 2020, 04:57 PM
!@#$%^
post Apr 29 2020, 06:17 PM

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QUOTE(Skylinestar @ Apr 29 2020, 04:02 PM)
My item was supposed to ship out by 28-04-2020. Today is 29-04-2020, but the system does not automatically cancel the order, despite status is still "PREPARING". I click cancel/refund but the seller rejects and says it will be shipped soon. I have no choice but to extend shopee guarantee. Now the new to-be-shipped date is 01-05-2020.
What is the chance it will auto cancel on 02-05-2020? I guess zero due to shitty shopee system?

How do I avoid this in the future? Should I just keep quiet (don't click cancel myself) and wait for system to auto cancel?

icon_question.gif
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shopee guarantee is based on date of receiving item and not shipping out date.
RMWP
post Apr 29 2020, 10:34 PM

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QUOTE(persona93 @ Apr 29 2020, 10:00 AM)
oh yes i did

received on 16, a week after i got the notification and i contacted chat

maybe you try to chat with them in the app itself
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to

U received notification thru shopee or email? Tomorrow I will try to live chat with them. Thanks ya.

persona93
post Apr 29 2020, 10:44 PM

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QUOTE(RMWP @ Apr 29 2020, 10:34 PM)
to

U received notification thru shopee or email? Tomorrow I will try to live chat with them. Thanks ya.
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In the app

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alexwsk
post Apr 29 2020, 11:11 PM

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QUOTE(GibeDeMuny @ Apr 29 2020, 04:01 PM)
Shopee items from China is allowed? Anyonce bought and received from China during MCO?
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yes, bought on 13/4 received on 27/4
slightly longer than expected but still acceptable
soonwai
post Apr 29 2020, 11:34 PM


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QUOTE(GibeDeMuny @ Apr 29 2020, 04:01 PM)
Shopee items from China is allowed? Anyonce bought and received from China during MCO?
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No problem, can even be faster than local sellers. LOL
From here: https://forum.lowyat.net/index.php?act=ST&f...0#entry96112602
One example:
18 - 20 - 23 - 26 - 29 CN
Order made 18th. Seller shipped 20th. InTransit CN-MY: 23rd. Shah Alam DC: 26th. Delivered: 29th Today.
ClarenceT
post Apr 30 2020, 01:24 PM

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QUOTE(birain @ Apr 29 2020, 04:05 PM)
Guys, what type of e-wallet do shoppe support?
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ShopeePay.
Bigpay, Aeon wallet, Gopayz - prepaid Visa/MasterCard.

This post has been edited by ClarenceT: Apr 30 2020, 01:26 PM
Skylinestar
post Apr 30 2020, 02:19 PM

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can shopee seller fake shipping status like "Your parcel has shipped from our sorting center in Shenzhen, China"?
afif95
post Apr 30 2020, 02:53 PM

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This post has been edited by afif95: Jul 23 2021, 02:04 PM
steventan85
post Apr 30 2020, 03:02 PM

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QUOTE(facktura @ Apr 25 2020, 08:51 PM)
Possible? My phone been stuck with DHL for a week at their hub, can i just reject the parcel later on?

Plan to buy from other seller already.

Bought from gamershideout (mall)
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yes, u can reject . just tell them to send back to sender .
Matchy
post Apr 30 2020, 03:06 PM

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QUOTE(Skylinestar @ Apr 30 2020, 02:19 PM)
can shopee seller fake shipping status like "Your parcel has shipped from our sorting center in Shenzhen, China"?
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dont think can fake... that one at shopee warehouse already.
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post Apr 30 2020, 03:36 PM

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QUOTE(steventan85 @ Apr 30 2020, 03:02 PM)
yes, u can reject . just tell them to send back to sender .
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what will happen?
steventan85
post Apr 30 2020, 03:37 PM

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QUOTE(!@#$%^ @ Apr 30 2020, 03:36 PM)
what will happen?
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refund after package receive by seller
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post Apr 30 2020, 03:57 PM

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QUOTE(steventan85 @ Apr 30 2020, 03:37 PM)
refund after package receive by seller
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even from china? they send back to china?
voonmingloo
post Apr 30 2020, 04:29 PM

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I order Shopee MR DIY mask @RM59 per unit on 10/4/2020 (as it written in product view 2 - 5 working days delivery), till now had to chat many times why late and when can delivery, but replied same chat sample only, so I cancel once on 27/4/2020 but seller rejected and I can't cancel anymore. Then I ordered from Mr DIY own website on 28/04/2020 and I got the items @RM49 cheaper plus another RM10 voucher for new customer 1st order, now already delivered to my doorstep this morning. Todate- still shows preparing. So the question here, can I reject the parcel when poslaju delivering or not?

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WaCKy-Angel
post Apr 30 2020, 04:34 PM

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QUOTE(voonmingloo @ Apr 30 2020, 04:29 PM)
I order Shopee MR DIY mask @RM59 per unit on 10/4/2020 (as it written in product view 2 - 5 working days delivery), till now had to chat many times why late and when can delivery, but replied same chat sample only, so I cancel once on 27/4/2020 but seller rejected and I can't cancel anymore. Then I ordered from Mr DIY own website on 28/04/2020 and I got the items @RM49 cheaper plus another RM10 voucher for new customer 1st order, now already delivered to my doorstep this morning. Todate- still shows preparing. So the question here, can I reject the parcel when  poslaju delivering or not?

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Can
voonmingloo
post Apr 30 2020, 04:47 PM

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QUOTE(WaCKy-Angel @ Apr 30 2020, 04:34 PM)
Can
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Thanks for your information. So I just refused to receive it, right? and asked the poslaju guy to bring back? Then what shall I do later then in the Shopee app?
WaCKy-Angel
post Apr 30 2020, 05:02 PM

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QUOTE(voonmingloo @ Apr 30 2020, 04:47 PM)
Thanks for your information. So I just refused to receive it, right? and asked the poslaju guy to bring back? Then what shall I do later then in the Shopee app?
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Click extend guarantee, wait until the last guarantee day to press refund (did not receive) hopefully by then already send back to seller.

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