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Unifi Official TM UniFi High Speed Broadband Thread V34, READ 1ST PAGE FOR TURBO SPEED INFO!

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kelvin_516
post Aug 22 2018, 01:10 AM

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feel cheated by tm as old customer paying higher price and still not yet turbo-ed. Asked tm about that and mention wan to switch to maxis they responded it up to you. Is there any way to take any action against them??
StuartLee2015
post Aug 22 2018, 01:18 AM

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still nothing, daily checking, day and night.. no email, no call , no sms

Unifi portal still shows thank you campaign 50Mbps , sigh....


techmania
post Aug 22 2018, 01:23 AM

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QUOTE(kelvin_516 @ Aug 22 2018, 01:10 AM)
feel cheated by tm as old customer paying higher price and still not yet turbo-ed. Asked tm about that and mention wan to switch to maxis they responded it up to you. Is there any way to take any action against them??
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https://twitter.com/GobindSinghDeo
https://aduan.skmm.gov.my/Complaint/AddComplaint?NOSP=1
https://www.change.org/start-a-petition?sou...location=header
StuartLee2015
post Aug 22 2018, 01:34 AM

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QUOTE(techmania @ Aug 22 2018, 01:23 AM)
Me too, want to complain already. Since the day they announce the turbo, i waited from July to August 15 for the so called turbo email. However , the bill is the only thing they sent, and damm fast and efficient. I have been suscribing the unifi since 2013 where i am suscribing VIP5, and until Advance 50plus from Thank you campaign 2017.

mad.gif mad.gif bangwall.gif
specky94
post Aug 22 2018, 01:40 AM

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QUOTE(StuartLee2015 @ Aug 22 2018, 01:34 AM)
Me too, want to complain already. Since the day they announce the turbo, i waited from July to August 15 for the so called turbo email. However , the bill is the only thing they sent, and damm fast and efficient. I have been suscribing the unifi since 2013 where i am suscribing VIP5, and until Advance 50plus from Thank you campaign 2017.

mad.gif  mad.gif  bangwall.gif
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Complain alrdy ah? If you got good news dont forget to
Tell here huhu.

StuartLee2015
post Aug 22 2018, 01:46 AM

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QUOTE(specky94 @ Aug 22 2018, 01:40 AM)
Complain alrdy ah? If you got good news dont forget to
Tell here huhu.
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lol... the stress of waiting and waiting...

I can't imagine others with price of RM179 with 500Mbps while i still pay RM179 for 50Mbps...

if RM60 for 50Mbps, still can consider continue with it... lol

even i don't get turbo right away, at least any form of notification so that i know i am eligible for it. but no, only bill they sent.

And yeah, i will update here if i get the email, sms or even the calls...


kelvin_516
post Aug 22 2018, 01:51 AM

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QUOTE(specky94 @ Aug 22 2018, 02:40 AM)
Complain alrdy ah? If you got good news dont forget to
Tell here huhu.
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report skmm sure backup tm 1... scare 1 people no power
Icehart
post Aug 22 2018, 01:52 AM

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QUOTE(StuartLee2015 @ Aug 22 2018, 01:46 AM)
lol... the stress of waiting and waiting...

I can't imagine others with price of RM179 with 500Mbps while i still pay RM179 for 50Mbps...

if RM60 for 50Mbps, still can consider continue with it... lol

even i don't get turbo right away, at least any form of notification so that i know i am eligible for it. but no, only bill they sent.

And yeah, i will update here if i get the email, sms or even the calls...
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You stayed at High Rise or Landed Property?
nChen
post Aug 22 2018, 02:06 AM

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Imagine people who pays RM200+ monthly for 100Mbps, now getting x3 slower speed than RM130+, 300Mbps turbo-ed subs.
stasio
post Aug 22 2018, 02:13 AM

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QUOTE(dickybird @ Aug 22 2018, 12:45 AM)
Yeah, was going to upgrade the router anyway when the turbo upgrade came through. Was looking for the Asus 1200G+ but couldnt find it at the price agreeable to me at S14 Digital Mall so went for the C7 again.
Yup, the hardware version in the setup browser says it is v5.0.
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Seems v.5 has upgraded Qualcomm 775MHz CPU from Qualcomm 750MHz CPU in v.4 and firmware size is bigger then v.4.

source

Edit:
Got 1 or 2 USB ports ?

This post has been edited by stasio: Aug 22 2018, 02:15 AM
dickybird
post Aug 22 2018, 02:26 AM

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QUOTE(stasio @ Aug 22 2018, 02:13 AM)
Seems v.5 has upgraded Qualcomm 775MHz CPU from Qualcomm 750MHz CPU in v.4 and firmware size is bigger then v.4.

source

Edit:
Got 1 or 2 USB ports ?
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Just 1 usb port
totally_skint
post Aug 22 2018, 02:50 AM

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QUOTE(sHawTY @ Aug 21 2018, 11:28 AM)
Ask Maxis users la, why ask UniFi users LOL
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Because people here comparing Maxis to Unifi sweat.gif
Doraku
post Aug 22 2018, 05:08 AM

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QUOTE(yogurt7 @ Aug 21 2018, 07:11 PM)
guys, noob question. Using all TM supplied equipment, router D-Link DIR-850L. When using LAN cable, can achieve speed as given:

[attachmentid=9985453]

However, when using wifi, only able to achieve lower speed:

[attachmentid=9985454]

Need to change router?
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1 :Is that 2.4Ghz or 5Ghz?
2 :how many 2.4Ghz/5Ghz wifi in your area?
3 :Check how bad is wifi channel in your area?
Wifi Speed is depending multiple factor like Wifi CCI/CCO in your area,Range,How many client connected to AP,Your client wifi card,and how good your AP is

This post has been edited by Doraku: Aug 22 2018, 05:10 AM
Doraku
post Aug 22 2018, 05:21 AM

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QUOTE(nikrizal @ Aug 21 2018, 08:50 PM)
Existing
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9 July 2018 is new sub?
voncrane
post Aug 22 2018, 08:24 AM

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QUOTE(hiha123 @ Aug 22 2018, 12:24 AM)
Just wait for Tm la,at least you all got upgrade speed,until now streamyx and VDSL user all not news say from tm,dont always complain slow lol,later got 800mb speed then say again want to downgrade...everyday same post many ald
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IKR... doh.gif

QUOTE(kelvin_516 @ Aug 22 2018, 01:10 AM)
feel cheated by tm as old customer paying higher price and still not yet turbo-ed. Asked tm about that and mention wan to switch to maxis they responded it up to you. Is there any way to take any action against them??
*
I'm sorry, but what action would you like to take? Sue? You signed a contract agreeing to pay a certain sum and live within their terms. Now they've come out to fufill the government's mandate and promised to roll out within 6 months to a year. This time period has NOT passed. So, the only thing you can do is to be polite persistence and hopefully, your place will be slotted in for upgrade earlier than intended. Now if you are out of contract and the 1 year has elapsed.. Then sure, make a fuss.. Else, they are within their rights to give SOP answers, no matter how frustrating that can be..

I would know.. I lobbied TM for years to come upgrade infra.. Till date.. Nothing, basically tell you to keep wait or terminate and join another ISP.. Luckily, TIME has responded positively and are in the process of laying full fiber cables capable of even 1Gbps.. So when they are done.. I and a bunch of other proactive neighbors will take TM's suggestions and jump ship..

P.S. Past few weeks or so.. I just rapidly skim through the last page. Cuz it's mostly the same.. Where's my email.. Where's my speed.. Can router x support my proposed speeds..etc.. Whiny.. sweat.gif
Boldnut
post Aug 22 2018, 09:03 AM

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QUOTE(nikrizal @ Aug 21 2018, 07:14 PM)
Latest info:

- Massive upgrades 300,500 & 800 will commence come September and will continue by batches thru October, November and December

- Priority will be given to existing UniFi subscribers. New applicants will have to wait till 2019 for their eligibility.
*

I kinda curious how TM deal with very very old time FTTH user who got 850a BTU + orange 615 router. Replace both equipment? Or just replace BTU?
zolzarr
post Aug 22 2018, 09:06 AM

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Hey guys, need some advice. I'm on 100Mbps plan supposedly upgraded . When I use phone to USB tether, I can get above 100Mbps. When I use my desktop to connect via USB wireless, I can gget around only 30Mbps or 50ish at best.

I'm using stock router at the moment. What device should I get ? New router, repeater ? Is the stock router a bottleneck in this situation coz the signal has to pass through wall ?

USB Wireless for desktop atm.
(TP LINK AC1200 Wireless Dual Band USB Adapter Archer T4U (USB 3.0)).

This post has been edited by zolzarr: Aug 22 2018, 09:07 AM
5p3ak
post Aug 22 2018, 09:13 AM

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QUOTE(nikrizal @ Aug 21 2018, 11:00 PM)
Next year
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any news for Streamyx in FTTH area?

Same also? laugh.gif
yoshinorimuto93
post Aug 22 2018, 09:18 AM

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linksys EA7500 is good or bad based on wifi performance?
TSSilentVampire
post Aug 22 2018, 09:23 AM

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QUOTE(zolzarr @ Aug 22 2018, 09:06 AM)
Hey guys, need some advice. I'm on 100Mbps plan supposedly upgraded . When I use phone to USB tether, I can get above 100Mbps. When  I use my desktop to connect via USB wireless, I can gget around only 30Mbps or 50ish at best.

I'm using stock router at the moment. What device should I get ? New router, repeater ? Is the stock router a bottleneck in this situation coz the signal has to pass through wall ?

USB Wireless for desktop atm.
(TP LINK AC1200 Wireless Dual Band USB Adapter Archer T4U (USB 3.0)).
*
Yet another user. Are you connected to 2.4GHz or 5GHz? 2.4GHz is full of congestion and interference. You need to connected to 5GHz AC to enjoy the full speed. Get a new router with better 5GHz connection.

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