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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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fruitie
post Jul 15 2019, 08:12 PM

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QUOTE(digidigi @ Jul 15 2019, 08:06 PM)
errr.... they design a product that let people to take advantage easily ... , they can’t really fault the user, they should make restriction on their side
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But still they have the right to do anything to it, now they have a case study for future similar cases. I think this is first case being reported here whereby got BP to terminate user's account.

Like you mentioned earlier, BP lost its shine, not rewarding anymore. However, I'm still keeping it for the forex rate for online transactions.
beLIEve
post Jul 15 2019, 08:33 PM

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QUOTE(fruitie @ Jul 15 2019, 08:03 PM)
By withdrawing more than 100k in 4 months? I don't think that's a good point to fight.
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ummm yeah. further discussion, he said it's clear abuse woh. in 1malayisa, likely company will win. in 1US, likely consumer win (though most of the time, big cut of the money goes to lawyers)

cc tansam

This post has been edited by beLIEve: Jul 15 2019, 08:34 PM
!@#$%^
post Jul 15 2019, 09:06 PM

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QUOTE(jefftan4888 @ Jul 15 2019, 07:29 PM)
Actually, BP features nothing to shout about. Without it, life still going on...
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QUOTE(digidigi @ Jul 15 2019, 07:40 PM)
lol of course they can do anything they want, but they have to admit that the feature that lue customer to use their service is able to top up via credit card....
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QUOTE(digidigi @ Jul 15 2019, 08:06 PM)
errr.... they design a product that let people to take advantage easily ... , they can’t really fault the user, they should make restriction on their side
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nuff said
genzi0401
post Jul 15 2019, 09:33 PM

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I just received my AEON Big Visa card statement. For the whole previous month, I reloaded to BP card for 10 times up to around rm2000 and even buying things online at Shopee by using AEON card but it seemed they are not giving me any online transaction rebate. Sad case.
msa9696
post Jul 15 2019, 09:45 PM

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QUOTE(digidigi @ Jul 15 2019, 06:29 PM)
I going US soon, after Maybank remove point for topping e wallet, I find no reason to spend with BigPay anymore..

airasia really though their product is attractive...haha
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QUOTE(jefftan4888 @ Jul 15 2019, 07:29 PM)
Actually, BP features nothing to shout about. Without it, life still going on...
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Totally agree, I'm not bothered at all with their letter. I'm going to zerorise my account tomorrow and stop using altogether. But as a gesture of goodwill, I will still reply them politely.

But I will not present my statement anyway, they can ask to verify the card owner (which is my own card), there are ways I can prove it, but no way they have right to have my statement. My statement itself too much privacy, ie full card number, card balance (dual card, so they even can see the unrelated card), transaction details, etc. If I'm going to censor everything, there's nothing much left in the statement.

I can say that I'm a genuine user with of course withdraw > spending. Also, my withdrawal is not back to back, ie I don't top up and withdraw. Sometimes, after topping up max (ie previously during MU match), I will only withdraw partial amount (ie 3k) occasionally when I need the money.

I'm not saying they're terminating me, but it's tiring that their compliance team are just too free to do sampling and start picking users.
digidigi
post Jul 15 2019, 10:06 PM

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QUOTE(msa9696 @ Jul 15 2019, 09:45 PM)
Totally agree, I'm not bothered at all with their letter. I'm going to zerorise my account tomorrow and stop using altogether. But as a gesture of goodwill, I will still reply them politely.

But I will not present my statement anyway, they can ask to verify the card owner (which is my own card), there are ways I can prove it, but no way they have right to have my statement. My statement itself too much privacy, ie full card number, card balance (dual card, so they even can see the unrelated card), transaction details, etc. If I'm going to censor everything, there's nothing much left in the statement.

I can say that I'm a genuine user with of course withdraw > spending. Also, my withdrawal is not back to back, ie I don't top up and withdraw. Sometimes, after topping up max (ie previously during MU match), I will only withdraw partial amount (ie 3k) occasionally when I need the money.

I'm not saying they're terminating me, but it's tiring that their compliance team are just too free to do sampling and start picking users.
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Unless they are worrying abt fraud, otherwise if they can’t afford, then just close down all those function..
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post Jul 15 2019, 10:11 PM

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QUOTE(msa9696 @ Jul 15 2019, 09:45 PM)
Totally agree, I'm not bothered at all with their letter. I'm going to zerorise my account tomorrow and stop using altogether. But as a gesture of goodwill, I will still reply them politely.

But I will not present my statement anyway, they can ask to verify the card owner (which is my own card), there are ways I can prove it, but no way they have right to have my statement. My statement itself too much privacy, ie full card number, card balance (dual card, so they even can see the unrelated card), transaction details, etc. If I'm going to censor everything, there's nothing much left in the statement.

I can say that I'm a genuine user with of course withdraw > spending. Also, my withdrawal is not back to back, ie I don't top up and withdraw. Sometimes, after topping up max (ie previously during MU match), I will only withdraw partial amount (ie 3k) occasionally when I need the money.

I'm not saying they're terminating me, but it's tiring that their compliance team are just too free to do sampling and start picking users.
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actually u just need to show the last 4 digit number of the credit card with your name, and the related BP expenditures (that's all they are interested). the rest can be censored.
msa9696
post Jul 15 2019, 10:17 PM

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QUOTE(alexanderclz @ Jul 15 2019, 10:11 PM)
actually u just need to show the last 4 digit number of the credit card with your name, and the related BP expenditures (that's all they are interested). the rest can be censored.
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That's what I initially plan to do as well, alright I'll just do that
daifeigo
post Jul 15 2019, 10:47 PM

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I just censored all other transactions, just show my bigpay topup
wan7075
post Jul 16 2019, 12:04 AM

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QUOTE(avinlim @ Jul 15 2019, 05:58 PM)
So, you are the legend that spend 60k in 2 months?  notworthy.gif  notworthy.gif  notworthy.gif  notworthy.gif  notworthy.gif  notworthy.gif
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how to spend 60k in 2 months? BP not limited 10k deposit per month? hmm.gif
!@#$%^
post Jul 16 2019, 12:39 AM

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QUOTE(wan7075 @ Jul 16 2019, 12:04 AM)
how to spend 60k in 2 months? BP not limited 10k deposit per month? hmm.gif
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nope
nivlelowyat
post Jul 16 2019, 01:10 AM

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QUOTE(wan7075 @ Jul 16 2019, 12:04 AM)
how to spend 60k in 2 months? BP not limited 10k deposit per month? hmm.gif
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Previously BP didn't restrict the limit that can be topped up by CC....
vin_ann
post Jul 16 2019, 06:19 AM

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QUOTE(msa9696 @ Jul 15 2019, 10:17 PM)
That's what I initially plan to do as well, alright I'll just do that
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If we only got e-statement, printscreen and blank all info
Wondering will be accepted by BP o not.

As pic, it easily Photoshop... 🤣

Are you plan to print out e-statement and then blank other info ?
jefftan4888
post Jul 16 2019, 06:52 AM

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QUOTE(nivlelowyat @ Jul 16 2019, 01:10 AM)
Previously BP didn't restrict the limit that can be topped up by CC....
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Then that is their own issue, why they terminate people?
jefftan4888
post Jul 16 2019, 06:54 AM

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QUOTE(digidigi @ Jul 15 2019, 10:06 PM)
Unless they are worrying abt fraud, otherwise if they can’t afford, then just close down all those function..
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Very funny, the features are for “show” only.
jefftan4888
post Jul 16 2019, 06:56 AM

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I remembered BP says got “big thing” coming, I wait until my neck very very long already.
avinlim
post Jul 16 2019, 08:03 AM

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QUOTE(tansam @ Jul 15 2019, 06:22 PM)
Haha. I’m uni student.
I topup via online banking less than rm100 a month. So, difficult to spend 60k nowadays.
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QUOTE(tansam @ Jul 15 2019, 06:52 PM)
Difficult to spend using BIGPAY. BIGPAY limit not enough for me to pay tuition fees.
I think no reach 400k. I can’t find atm with 4K last year only 3k*3 per days.
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There are some contradiction between your posts.

1. You said you top up via online banking <RM100/month. yet previously for air miles.
2. No reaching 400k but yet got paid withdrawal 100x RM6... assuming each withdrawal RM3k, which is RM300k.
3. You are a students, and use bp i.e credit card money to pay fees? 10k/mth not enuf to pay your tuition fee? what kind of things you are studying?

whatever it is, mayb there's more story hiding behind the stone. and what you have done definitely deserved you to get this kind of results today.

ClarenceT
post Jul 16 2019, 08:14 AM

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QUOTE(avinlim @ Jul 16 2019, 08:03 AM)
There are some contradiction between your posts.

1. You said you top up via online banking <RM100/month. yet previously for air miles.
2. No reaching 400k but yet got paid withdrawal 100x RM6... assuming each withdrawal RM3k, which is RM300k.
3. You are a students, and use bp i.e credit card money to pay fees? 10k/mth not enuf to pay your tuition fee? what kind of things you are studying?

whatever it is, mayb there's more story hiding behind the stone. and what you have done definitely deserved you to get this kind of results today.
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Contradict? haha...

(1) Did you top up via online banking <RM100/month?
(3) He could be a student or working in a college, help friends or others to pay tuition FEES.

This post has been edited by ClarenceT: Jul 16 2019, 08:15 AM
coolguy99
post Jul 16 2019, 08:33 AM

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QUOTE(genzi0401 @ Jul 15 2019, 09:33 PM)
I just received my AEON Big Visa card statement. For the whole previous month, I reloaded to BP card for 10 times up to around rm2000 and even buying things online at Shopee by using AEON card but it seemed they are not giving me any online transaction rebate. Sad case.
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There is a monthly cap of RM15k of cash back. Hence it is first come first served.

https://www.aeoncredit.com.my/aeon-cards/ae...-visa-gold-card
jasmineh2y
post Jul 16 2019, 09:58 AM

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QUOTE(coolguy99 @ Jul 16 2019, 08:33 AM)
There is a monthly cap of RM15k of cash back. Hence it is first come first served.

https://www.aeoncredit.com.my/aeon-cards/ae...-visa-gold-card
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oo.. monthly cap.. erm....

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