good.... that's show how professional our "Malaysia" are handling customer.

Anyways... I hope everyone here can unite and fight back Streamxy

Maxis has 1MB plans with modem included... Might can try them as well.
The price I think is RM100 per month for that.

ppls say maxis lousy

Ya, you're lousy too.... who know you're promoting streamyx ?

I just upgraded my line to 4mbps, and I noticed that my line get disconnected every 5 minutes, so i called them up, and they told me not to use the router built-in dialer and use the software dialer instead, using the windows software dialer indeed able to stay online a bit longer but it still get disconnected after 1 hour or more, but then I told them it is not possible, since I use the internet connection for Windows, Linux, Windows Mobile and other operating system, it is very hard to configure connection sharing using software, then they said streamyx is working to fix this problem and I am not the only one facing this problem in my area, so as mention in the previous post, this package is not ready yet, we are just a guinea pig for their testing.


This post has been edited by cbsim: Jul 4 2007, 11:29 AM

Me too getting this sicken disconnections every 5-60 minutes. Call their 1-300, told me to get help from premium 4mb team. Call that stupid P #, then ask for 6-digit pin which didn't even receive any in mail or email!!

from Bukit Damansara here, next to Bangsar, whole damn area affected.

my area gombak okay no problem smooth sailing

Looks like Bangsar and Damansara areas are badly affected. In one of my numerous calls the Helpline personnel said they are upgrading the lines in the area to solve the problem. My thinking is - "bro, if it takes you a couple of weeks/months to upgrade the wiring in Bangsar and Damansara - don't tell me I have to suffer the frequent disconnection until the work is completed!".

well, while u facing this problem...u still paying full....

Has anyone tried changing the crappy Billion 5112S modem for another modem, for example a Linksys or Aztech one? Does it help?

I can't even tell if the ADSL light on the modem works properly - it seems to blink at a very high frequency but the modem can still connect, but it disconnects every 5 minutes.

In comparison, the previous Aztech modem I had when I had the 2MB package had a steady light and was so stable the connection could be maintained up to 1 month.

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Added on July 4, 2007, 4:14 pmWas told by Streamyx Helpline can ask for a rebate by quoting the report no. Apparently, that's why they want us to take down the report no.

This post has been edited by ProComplex: Jul 4 2007, 04:14 PM

i'm using my own linksys adsl modem since day one, just keeping their billion modem as spare, actually the blink slow or fast , got meaning ..your installer didnt explain to you?

is 4mbps package really worth ur money?
after all it's 200+ bucks per month and i still see complaints bout 4mb package...

better off at 2mbps at most right?

can somebody help?

i use the billion 5112s adsl router.when i plug in,the windows will show another ip is using in same network and i cant online using windows dial up

Can we downgrade from 4Mbps back to 1Mbps... any penalty ?

try factory reset , otherwise try set your lan to static ip instead of use dhcp

Nope - he didn't explain to me the meaning of the different blinking speed... Please share if you know what it means! Also - please let me know the model of your Linksys ADSL modem - it's obviously compatible with the 4 MB signal.

Also - the latest is my speed has been downgraded back to 2MB. At least it's more stable now and doesn't disconnect.

This post has been edited by ProComplex: Jul 5 2007, 12:20 AM

Will be upgrading to 4 MB soon

you mentioned that you have been downgraded.. capp at 2mbps ? while your subscribed to 4mbps ? isn't that a rip off ???

whats your line mode set to ? interleave? or fast path ?
those two have difference one

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Added on July 5, 2007, 1:28 amall the best hope your line is like ray's...
cheers

This post has been edited by JinXXX: Jul 5 2007, 01:28 AM

i'm using 1 mb package but more often than not i see i am connected at 2 mb.

sorry forgot already that day he explain to me hehe...anyway my linksys modem is plain linksys am300 , some might call it crap , but it serves my purpose running a server that is up for 20 hours a day, heavy downloading and uploading at the same time, works just fine at 4mb , hell it working now at my 4mb++ speed hehe...probably your line cant cope 4mb ...maybe u can post your line stats here?

ray...can try using the billion modem...n c what is the different?