my Astro been blinking black screen once a while for like 2 months.

When it blink, i unscrew the cable behind and screw it back. But recently, its has been blinking alot.

Is there a technician I can contact for help? TQ

Have you contacted Astro customer service about this? They'll assign a technician to your house and check...

I haven't contact Astro customer service. I thought of an outside technician will be quicker.

Any appointed Astro dealer will do.

Hmm yea can also. You might have to search online for third party Astro installers. You can search keywords like "Astro installers" on Facebook search too.

Assuming you're using either HD or PVR box, press "home" button on remote, then Settings>STB Diagnostics.
Then, on top corner of your TV screen, what is the % readings shown for Strength and Quality?

Forget about whatever you know about the "Astro Wah Lai Toi | Jade Pack" those sweet talks from Astro's statement...
This EDM (electronic direct mail) being sent to the advertisers by Astro has made everything much clearer now.



In comparison to Astro's official statement on social media:
Ok, enough those bulls**t sweet talk.

Astro might as well just tell customer that "TVB JADE REPLACES ASTRO WAH LAI TOI"? That clears up so much confusion by many.
Literally ceasing Astro WLT linear TV channel and replace by TVB Jade to save cost, and also pretty quiet to announce their cessation on Asian Action Channel and TVB Classic Movies starting 5 April,
To me this is like, Astro and its customer service just want to avoid overwhelm "PR disaster" especially from Astro Wah Lai Toi's loyal viewers for decades, so they rather "turn around the roundabout repeatedly and refuse to exit the roundabout" and emphasise that selected Astro WLT contents would be available exclusively on VOD and Astro Go. But as they explain this to you, you would calm down cuz you're putting hopes that you may still continue watching some of your shows somewhere else, then at a later date, you would forget about it already. Their marketing and PR department very smart la
No proper and detailed FAQ are given to explain, instead, wait until customers make noise then only entertain them.

What they let Astro customers see on the channel number list PDF:


What they let their advertisers to see:

See the difference? Where is that "Astro Wah Lai Toi | TVB Jade"? Instead, only TVB Jade HD? No balls to handle customer's criticism, saying that Astro Wah Lai Toi channel is being replaced?
That shows how different the way they treat their viewers, versus the advertisers, where they explain in a more direct and straightforward manner to the advertisers.

Ok lah. Some better news to share here:
Well, as long you're not using legacy Astro box, no need to worry.

If legacy Astro box's death date on this coming 15 March 2020 really happens as scheduled, then by the time the channel renumbering on 1 April, no need to even think about whether need to subscribe to HD or not to watch it. Literally, you will be able to watch it regardless of any Astro STB models you use, and of course, provided your subscription has Dynasty pack.

This post has been edited by joshhd: Mar 12 2020, 02:42 AM

Just have some doubts, if is same, why not just closed Astro AOD will be much better as both 2 channel are telecast the new episode of tvb drama at the same time? Haiz....

https://quake.com.my/happening/359-first-in...ia-regional-ads

I think Astro got an idea already.... regional targeted ads, more ads coming soon/already implemented?

This post has been edited by yongtjunkit: Mar 12 2020, 10:20 AM

This mean at least 2 TV feeds for these following channels: Hua Hee Dai, AEC, Wah Lai Toi (to be closed), Prima, Warna and Citra if Astro wants to do regional targetted ads that can be only seen in Northern region and East Coast region.

In the UK, ITV sends 18 SD and 11 HD feeds (due to capacity issues not all feeds are available in HD) on satellite for a single channel for regional news service, localised advertising and allowing some variation for regional programming(It isn't too much nowadays if compare to the past since the ITV channels now have the same programming during primetime). Channel 4 sends 6 SD feeds and 1 HD feed (again due to capacity issues) on satellite for advertising proposes even it is a national channel without program variations.

This post has been edited by shaun_kok: Mar 12 2020, 01:45 PM

🤔, this means that Astro is cutting down on their in-house channels( such as Astro WLT) to make up for the cost of having different feed?

I wonder is the feed delivered via which area physically it's located or it uses registered address

This post has been edited by yongtjunkit: Mar 12 2020, 01:44 PM

Maybe, as different feed is necessary for regional advertising. The delivered feed is likely based on the registered/installation address as you will need to give an address when you are installing Astro/NJOI service at your home. This concept is not new for Astro, as they had been selling regional spots on their radio stations for some time, even having local stations for Sabah and Sarawak.

This should be the next move. Might as well just get the previous/missed episodes from AstroGO (they are already available there) since WLT going to AstroGO too.

Unless can subscribe AOD only

Just wondering.
Less than 1-2 hours earlier, there's quite a number of users posted on Astro fb page, saying that many channels went no signal even there's no rain earlier...
Did any of you guys experience the same?

This post has been edited by joshhd: Mar 12 2020, 06:56 PM

Yep got SCNA message on #118 earlier.

Besides that channel, what else (that you still remember of)?

Tried check other channels on same TP, looks fine.

Yup, we did get same msg of NO signal bcuz of rain..etc
Weather was fine. 🤔
Was watching HITS Ch 720...

Hmm okay. What time you start to see that happens?
Besides Hits (ch720), what else (that you still remember of)?
How about SD channels?

If any of you guys also experienced the same, do share the information on what are the channels that you face the same signal disruption earlier...
I found out that they've done some technical adjustments especially on the video, but I wanna "collect more info" from others first...

Improvement to the bitrate? Or decreasing the bitrate even more?

Just sharing Starhub TV new launches (Citra Entertainment, Karishma & Pawagam Indonesia)..... The latter channel is a SVOD Channel, not available for free preview, the 3 new chs are replacing the 3 dropped chs (IDX Channel, Infotainment & MNC Channel):


09 March 2020

#HelloChange: StarHub Bolsters Malay Entertainment Offering with Three New Indonesian Channels

Hello 20,000 hours of fresh content every month only on StarHub Entertainment

Singapore, 9 March 2020 – Fresh off the launch of Singapore’s first dedicated tennis channel, beIN SPORTS 2, StarHub is continuing the momentum by being the first to debut three brand new Indonesian channels in Singapore – Citra Entertainment, Karisma and Pawagam Indonesia. Going live on 12 March 2020, 9am, all existing Malay Entertainment Pass and Idaman Pack customers will have access to these three premium channels, in high-definition, at no additional cost.

Citra Entertainment, Karisma and Pawagam Indonesia join recently launched beIN SPORTS 2, NBA TV and Kalaignar TV in a line-up of over 40 unique channels only available on StarHub. With 200 world-class channels and leading content partners, StarHub customers can enjoy non-stop supply of the best entertainment programmes around the globe. Subscription to a StarHub Entertainment Pass also comes with the unrivalled flexibility to switch between passes, customers subscribed to other passes can simply switch to the Malay Entertainment Pass to have a taste of the exceptional array of Malay and Indonesian titles available.

“We are excited to be the first to launch these three channels in Singapore, offering our customers quality Indonesian programmes across different genres,” said Yann Courqueux, Vice President of Home Product, StarHub. “To deliver a better entertainment experience for our customers, we constantly refresh our content line-up to include what’s best in the market. Every month, we are adding over 20,000 hours of fresh content accessible from all screens, at any time. The Indonesian channels feature award-winning titles with stellar ratings, which we are confident, will be a hit with our customers.”

“We are thrilled to strengthen our partnership with StarHub, offering the Singapore audience even greater access to our programmes through the three newly launched channels,” commented Hendy Lim, IEG’s Vice President of Content Business. “StarHub customers are no strangers to our content, with the regular broadcast on Hub Sensasi. We thank them for their support and look forward to bringing an even greater variety of popular Indonesian titles to Singapore.”

The three channels are specially curated and belong to the Indonesia Entertainment Group (IEG), a leading Indonesian content provider with proven success of releasing top Indonesian programming and channels. IEG is also part of the Surya Citra Media Group, home to SCTV and Indosiar, the two consistently highest rated TV channels in Indonesia.

Channel Information

Citra Entertainment is an Indonesian general entertainment channel featuring drama series, reality programmes, variety, music shows and more. Enjoying top ratings in Indonesia, the channel will have 50 hours of fresh content added every month. One programme to look out for is Golden Memories 1, the first ever music talent contest in Indonesia, in search of the contestant who can belt out the best rendition of classic songs.

Karisma will be making its world debut on StarHub Entertainment; the channel is home to top-rated and specially curated dramas and telemovies, with six hours of new content every day. Featuring popular titles like Love In Paris and Pangeran, Karisma is bound to be popular among Indonesian entertainment fanatics.

Pawagam Indonesia is a dedicated subscription video on demand (SVOD) channel for Indonesia telemovies; the channel boasts a catalogue of over 100 titles at any one point. With no fixed schedule of broadcast, customers have the freedom to watch at their own time and pace, selecting their favourite titles from the multiple genres available. Customers can also look forward to movies starring famous actors like Dude Harlino, Natasha Wilona, Alyssa Soebandono, Verrel Bramasta and many more.

A free preview of Citra Entertainment and Karisma is available from 12 March 2020, 9am to 31 March 2020, 12pm.

Pricing and packaging

New customers can sign up for the Malay Entertainment Pass at $29.90 per month with 24-month contract. The pass includes 16 Malay, Indonesian and Korean channels and StarHub Go subscription, allowing customers to watch on the go, anytime, anywhere. Existing StarHub Entertainment customers can also purchase an additional entertainment pass at $17.90 per month.

Customers with three basic groups subscription can simply add on the Idaman Pack for $19.90 per month, with a 12-month contract.

Upcoming programme highlights

Golden Memories 1 (Available on Citra Entertainment, Monday to Sunday, 11:15pm)

Contestants perform oldies tunes, evoking feelings of nostalgia which bring viewers on a journey back in time. Golden Memories 1 is the first ever talent search in Indonesia looking to crown the king or queen of classics.

Sisi Kehidupan (Available on Citra Entertainment, Monday to Friday, 8pm)

A series of thought-provoking movies with important life lessons to be learned. What is the best way we should behave as humans?

Love In Paris (Available on Karisma, Monday to Sunday, 9:40pm)

Photographer Yasmin flew to Paris at the invitation of the Cultural Center for a photography exhibition. In a sudden turn of events, two hoodlums appeared and snatched Yasmin’s camera. Luckily Reno lends a helping hand and the two quickly become friends with love awaiting to blossom.

Pangeran (Available on Karisma, Monday to Sunday, 5pm)

At boarding school, rebellious Pangeran entered a forbidden forest while out on task. To his surprise, Maung Bodas was in waiting and bestowed upon him a tiger-shaped necklace for protection. Panegran learns to a better man while battling Mahesa, an enemy of his ancestors.

Sheyengku Cuma Sama Miss Gincu (Available on Pawagam Indonesia)

The first time Rani met Kevin was when she crashed into his car and had to cough out a compensation of $5 million. Fired from her job, she starts anew as a salesperson in a mall owned by Kevin. Will sparks fly between the two? Or will the gap in social status be too much to overcome?

Cewek Matre Kasmaran (Available on Pawagam Indonesia)

Matre Kasmaran tells the story of Michelle, a gold digger on the lookout for rich men. After meeting Angga, who is richer than her current boyfriend, she begins to approach him. As time goes by, Angga develops feelings for Michelle but remains hesitant in mind of her materialistic goals.









This post has been edited by chuppachop: Mar 12 2020, 08:50 PM