QUOTE(rocketm @ Oct 14 2021, 07:54 AM)
I have only 1 debit card and I do not change my debit card. During the online application of my smart account, my debit card number is automatically appear and no other option. From here, my debit card should linked with my smart account. However, when I want to top up RM200+ to my Bigpay account using RHB debit card, it said I do not have sufficient fund. When I tried top up RM1.00, it can went through.
Please read again. The FAQ I pasted said "change the savings/current account that is linked to card", not change the debit card/add new debit card.
this is from FAQ for Islamic debit card, it's the same:
Q4 If I choose to change my Savings Account-i or Current Account-i linked to my RHB Debit Card-i (Visa/
MasterCard) / RHB Debit Card-i (Generic), what should I do?
A4 You have to go to the RHB Bank/RHB Islamic branch where you applied for the RHB Debit Card-i (Visa/
MasterCard) & RHB Debit Card-i (Generic) account.
Fill up the RHB Services Form and indicate your intended
account number in the account link column.From my knowledge they won't allow change of linked account online for security reasons, must go to branch and fill in service form to change. I'm not sure if they've changed their procedure (I only ever held one RHB account and one linked card).