Thanks!
Sigh need to make another trip to the bank then, will try emailing the staff, see if she can help me do it without me visiting in person

btw did u apply online? if yes, u would have been forced tag ur existing debit card to smart account

Yeah went to branch and the lady told me jz apply online, so I did it in front of her and tagged my debit card to the Smart Account.
But the RM1000 still got deducted from my Basic Savings Account instead of Smart account.

This post has been edited by Sumofwhich: Mar 14 2021, 11:20 AM

strange

My Basic Savings account doesn't have enough balance when I did the transaction, and transaction failed,
hence I had to move the money from Smart to CASA then only deducted from CASA,
now not entitled pulak, really headache if need to go branch jz for that linkage to Smart, the queue damn long and slow here and 3pm tutup kedai.

i think can do online appointment. can try.

https://www.theedgemarkets.com/article/rhb-...ay-appointments

Always had QMS installed, didn't know RHB is now using that too, thanks for informing.
Need to fill up a form to have Smart Account tagged as Primary Default account, after it is processed, you can check from ATM, Smart Account will be listed as the 1st option instead of CASA (withdrawal/balance), then need to go to Others > Others > ATM debit card option > Activate Card Not Present, baru debit card online transactions boleh deduct from Smart Account

This post has been edited by Sumofwhich: Mar 15 2021, 04:12 PM

I have OCBC 360. Only get to use 2 pillars (no OCBC credit card).

But I have a RHB credit card that uses RM1k/mth. Worth switching to a RHB Smart Account?

I also already have a zero fee basic savings account with RHB. Will I need to pay annual fees with a Smart account? Can I link my Smart account to my savings account?

🤔 you can get spend pillar if you use OCBC debit card which is linked to OCBC 360 account tho? That's how I gain my Spend bonus.

Smart Account is current account, you can't "link" it to a savings account.

This post has been edited by DragonReine: Apr 2 2021, 12:08 AM

This one, rivals promotional FD rate

https://www.alrajhibank.com.my/page/persona...eebSaahGwJC-n3w

I just opened RHB Smart.

Hope sifus here who can share your experience re below questions.

The RHB officer and/or CS seems to give me conflicting answers vs what I read from whatever info I can gather online.
Maybe the info I gather is out-date or I misunderstand.


Pay bonus -

1)payment made via JOMPay is ok?

Officer says, JOMPay tak qualify for this category while TnC seems to say boleh

Intent to pay TNB/Indah Water/ Celcom and other utilities

Spend bonus -

1) Can be combination of Credit card and debit card? eg RM400 credit card spend + RM600 debit card spend

TnC states Cr card "and/or" Debit Card. Officer says it's either one or the other.

2) I didn't find any exclusion for transactions for this category.
Intent to pay for my LHDN tax/ Quit Rent/ cukai pintu.
From what I read here, these will count towards Spend category?

3) There's no mention of number of transactions to be perfomed.
Should be ok to pay 1k in 1 transaction ?( kautim, keep card in drawer)

Office told me deposit in account should not go > RM100k or no bonus interests will be paid for the whole amount in the account
( I am inclined to think officer is not correct )
My understanding is, the bonus will be paid for amount up to 100k , any amount in excess will not be awarded bonus interest.
It will not render the whole amount in account to be disqualified from the bonus interests, right?

Officer is badly misinformed 😅 best if you read the T&C provided by RHB from their website, that's the accurate one, details provided in clause 3:

https://www.rhbgroup.com/files/personal/cur...2019_Eng_BM.pdf

This post has been edited by DragonReine: Apr 15 2021, 07:51 AM

1. Cant confirm
2. Count towards as its eligible spend, but for its cashback as card feature exclusion applies
3. No min/max number, just amount

And obviously u r right, its up to as with other banks..

For exceeding 1cent to 100,000.01 and not get paid ...i think all will be rushing to close account and call to fire the cs ..😅

This post has been edited by anonymous552235: Apr 15 2021, 07:50 PM

Thanks DragonReine & Anonymous552235!
Much appreciated.

RhB service is horrible.
Can't register Rhb Secure despite many attempts.
Now they tell me to do $9999 multiple times
😥

try remove all devices attached to rhb secure. uninstall the app. restart phone. reinstall app. mine also had some issue previously likely because i updated my phone but after doing the said steps, seems ok. good luck.

Thanks! will do as you suggest.

I am new to bank and 1st time installed RHB Now and try register for RHB Secure.

RHB sucks. From my experience.

The only other one doing this is StanChart.

Rhb Savers, JomPay to PBA bills not counted as bill payments, composed a message from inbox and they said will get back to me, see whether they can implement this.

Really plenty of room for improvements Rhb...

This post has been edited by Sumofwhich: Apr 18 2021, 11:33 AM

Seeing as this is a general thread not specific to any banks...mind clarifying which product you are referring to?

My bad, it's Rhb Savers account