QUOTE(Yluxion @ Jul 20 2025, 06:59 PM)
Have you tap the 'Go To Rewards' page and change your rewards options? Since June, the account default option is 'Earn via Loyalty Points' instead of 'Earn via Bonus Rate'.
Similar to you, I deposit fund in June hoping to earn the promo interest rate but have not receive it. Only 2 days ago, I realize I have to opt in for 'Earn via Bonus Rate'.
I have never changed this before. I received cash rebate in the previous month.
QUOTE(contestchris @ Jul 20 2025, 08:47 PM)
I believe the default for existing RHB Smart accounts is "Bonus Rate", not "Loyalty Points". I read it somewhere but can't recall where exactly.
In any case, no one has received the bonus interest rate for June 2025, as they have a system glitch.
https://www.rhbgroup.com/-/media/Files/othe...H20250707-1.pdfThanks. Did not receive this through any channels (email, SMS, app), may I know how you got to know about this?