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Streamyx streamyx 8mbps club V2

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TSskylinelover
post Feb 16 2019, 02:28 PM

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QUOTE(SilentVampire @ Feb 15 2019, 11:47 PM)
Those idiots are unreliable as hell. Sorry to hear that. I waited for 8 years plus to get Unifi in my other house, and my speed before that was only 4Mbps so I totally get where you are coming from. Hopefully, they are planning to fiberize the entire nation and then you will get Unifi.
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Same here rclxub.gif

Now a happy fibre subscriber after 16 months laugh.gif

QUOTE(SilentVampire @ Feb 16 2019, 12:03 AM)
That's just wrong. What happened to Gobind's promise about everyone getting a decent connection? Bullshit yet again.
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Haha the tai chi is strong there doh.gif
jerry1227
post Feb 17 2019, 01:57 AM

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Having often disconnection since yesterday night. Up time 10-15 minutes then die for 1-2 minute. Here is the figure.

Upstream Power 9.5 dBm
Downstream Power 10.5 dBm
Adsl Line Status SHOWTIME.L0
Adsl Mode G992.5
Up Stream 637 kbps
Down Stream 10239 kbps
Attainable Up Stream 1140 kbps
Attainable Down Stream 21296 kbps
Attenuation Down Stream 9
Attenuation Up Stream 9
SNR Margin Down Stream 20.3
SNR Margin Up Stream 21.0
Vendor ID RETK
Firmware Version 4923c106
CRC Errors 0
Up Stream BER 44419e-7
Down Stream BER 0e-7
Up Output Power 9.5
Down Output Power 10.5
Down Stream ES 7
Up Stream ES 0
Down Stream SES 7
Up Stream SES 0
Down Stream UAS 43
Up Stream UAS 4294967197

Any idea is on my side or TM side? Connection refresh, port reset also no use. Will it be modem problem? Since I used for 2+ years 24/7.

This post has been edited by jerry1227: Feb 17 2019, 09:02 AM
yoong_y89
post Mar 14 2019, 12:07 AM

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will streamyx get double speed at the end of the month?
powerwoot
post Mar 14 2019, 07:57 AM

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QUOTE(yoong_y89 @ Mar 14 2019, 12:07 AM)
will streamyx get double speed at the end of the month?
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If you are using the current 8mbps, likely you're stuck there. Unless there is Unifi Lite supported at you place.
yoong_y89
post Mar 14 2019, 09:15 PM

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QUOTE(powerwoot @ Mar 14 2019, 07:57 AM)
If you are using the current 8mbps, likely you're stuck there. Unless there is Unifi Lite supported at you place.
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actually i m 4mbps user. i dont see any unifi lite package (10mbps??) already bangwall.gif
powerwoot
post Mar 14 2019, 09:44 PM

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QUOTE(yoong_y89 @ Mar 14 2019, 09:15 PM)
actually i m 4mbps user.  i dont see any unifi lite package (10mbps??) already bangwall.gif
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Try to contact them if they already have the 8mbps at your place. 4mbps should get double the speed to 8mbps.
yoong_y89
post Mar 14 2019, 10:51 PM

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QUOTE(powerwoot @ Mar 14 2019, 09:44 PM)
Try to contact them if they already have the 8mbps at your place. 4mbps should get double the speed to 8mbps.
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already tried. Live chat say got, TM point say not available. not sure who is correct sad.gif
powerwoot
post Mar 15 2019, 07:33 AM

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QUOTE(yoong_y89 @ Mar 14 2019, 10:51 PM)
already tried. Live chat say got, TM point say not available. not sure who is correct sad.gif
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If live chat says got, you can register through them. They will take your number and submit it to sales team. A day or two, they will contact you to confirm and to proceed.
CyrusWong
post Apr 28 2019, 05:22 AM

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QUOTE(kelvinkhaw01 @ Nov 20 2018, 12:12 PM)
Everyone please do your part by writing in to MCMC to complaint streamyx for their high price and also non coverage to fibre infrastructure for unifi services...Some of us still suffering from lack of choice due to no fibre services coverage.

MCMC is making a move by pressuring them already. I think we can write in mass complaint to MCMC  !!! https://aduan.skmm.gov.my/ They will only keep quiet if no one write to MCMC.

Here is the statement from MCMC to streamyx.
https://www.lowyat.net/2018/173550/mcmc-tel...DueeLBpAqfHqolo
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I just submitted my complaint

really boring using streamyx, that upload speed... puke.gif

This post has been edited by CyrusWong: Apr 28 2019, 05:25 AM
yoong_y89
post Apr 28 2019, 04:15 PM

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QUOTE(CyrusWong @ Apr 28 2019, 05:22 AM)
I just submitted my complaint

really boring using streamyx, that upload speed... puke.gif
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to request unifi, should report under which category?
yoong_y89
post Apr 28 2019, 04:18 PM

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how much did u guys pay for 8mbps? just to benchmark
CyrusWong
post Apr 28 2019, 04:19 PM

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QUOTE(yoong_y89 @ Apr 28 2019, 04:15 PM)
to request unifi, should report under which category?
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i also dunno

but this is what I choose

Complaint -> High Speed Broadband (HSBB) -> Network -> No Coverage HSBB -> Telekom Malaysia

This is my complaint description

There are 2 matter I want to complaint. First, the Streamyx pricing. Second, unifi coverage. Around 1 year ago I went to nearest TM Point to check for unifi availability for my parent's house, the officer responded say they already submitted the request for unifi expansion for my taman. Since then every 2-3 month I will live chat with TM to check for unifi availability again, sadly it is still not available until as of now. I feel unfair that my parent is paying RM140 for 8Mbps, it is expensive compare to unifi pricing.
yoong_y89
post Apr 28 2019, 04:27 PM

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QUOTE(miloaisdino @ Feb 15 2019, 11:32 PM)
has anyone encountered a problem where tm refuse to upgrade package to 8mbps citing infrastructure limitations despite my service address supporting up to 8mbps packages according to tm's own coverage checker as well as resellers?

I submitted a termination request so that i can hope for customet retention team to handle the request instead, but almost immediately after submitting the request (abt 1 min) tm quickly changed my address from port available to no port available... so fishy...

its not like i want a free upgrade, i pay rm160 oso no prob cos its for work....
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did they counter offer when u want to terminate?
miloaisdino
post Apr 28 2019, 05:01 PM

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QUOTE(yoong_y89 @ Apr 28 2019, 04:27 PM)
did they counter offer when u want to terminate?
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I got counteroffered 24mth discount to 8mbos package for rm89/mth a few months ago haha (with stb)

This post has been edited by miloaisdino: Apr 28 2019, 05:01 PM
yoong_y89
post Apr 28 2019, 06:16 PM

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QUOTE(miloaisdino @ Apr 28 2019, 05:01 PM)
I got counteroffered 24mth discount to 8mbos package for rm89/mth a few months ago haha (with stb)
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wowo...nice...how much did u pay for 4mbps previously?
miloaisdino
post Apr 28 2019, 08:53 PM

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QUOTE(yoong_y89 @ Apr 28 2019, 06:16 PM)
wowo...nice...how much did u pay for 4mbps previously?
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rm140/mth
d0lah
post Apr 29 2019, 02:18 PM

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same goes for me. want to terminate @ downgrade since the price is killing me RM160 for 8mbps. then they offer new price around RM106 @ 12 month. fair for me. but need to come back and chase them after 12 month. gg
weejin2000
post Apr 30 2019, 09:54 AM

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user posted image

i am paying RM89, last time in Dec 2017, during sign up, they said this price will last for 24 mths, after will revert to RM160.

This post has been edited by weejin2000: Apr 30 2019, 09:55 AM
Flicx
post May 1 2019, 11:36 AM

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QUOTE(weejin2000 @ Apr 30 2019, 09:54 AM)
user posted image

i am paying RM89, last time in Dec 2017, during sign up, they said this price will last for 24 mths, after will revert to RM160.
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When i requested for termination they offered RM99 for 2 years. Didn't take it biggrin.gif
westlife
post May 1 2019, 12:29 PM

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I think houses with no unifi coverage will be hard to sell now due to how essential Internet to human being nowadays.

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