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> streamyx 8mbps club V2 (Streamyx)

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JuneResources
post May 2 2019, 03:38 PM

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QUOTE(CyrusWong @ Apr 28 2019, 04:19 PM)
i also dunno

but this is what I choose

Complaint -> High Speed Broadband (HSBB) -> Network -> No Coverage HSBB -> Telekom Malaysia

This is my complaint description

There are 2 matter I want to complaint. First, the Streamyx pricing. Second, unifi coverage. Around 1 year ago I went to nearest TM Point to check for unifi availability for my parent's house, the officer responded say they already submitted the request for unifi expansion for my taman. Since then every 2-3 month I will live chat with TM to check for unifi availability again, sadly it is still not available until as of now. I feel unfair that my parent is paying RM140 for 8Mbps, it is expensive compare to unifi pricing.
*
Complain to mcmc also same thing..
Throw aside for this case and left it there more than 3 months, still mentioned "investigate"..

No power of mcmc than TM...
Look like TM more power than mcmc.. whistling.gif
katowwe
post May 2 2019, 09:32 PM

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Go live chat request for termination and TM offer me Streamyx 8m RM99. Still better than nothing.
JuneResources
post May 3 2019, 09:59 AM

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QUOTE(katowwe @ May 2 2019, 09:32 PM)
Go live chat request for termination and TM offer me  Streamyx 8m RM99. Still better than nothing.
*
Your 8m RM99 include unifi play tv?
I believe it's just give you 2 years for this price only.
TSskylinelover
post May 3 2019, 01:46 PM

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QUOTE(JuneResources @ May 2 2019, 03:38 PM)
Complain to mcmc also same thing..
Throw aside for this case and left it there more than 3 months, still mentioned "investigate"..

No power of mcmc than TM...
Look like TM more power than mcmc.. whistling.gif
*
Malaysia boleh ma rclxub.gif

This post has been edited by skylinelover: May 3 2019, 01:46 PM
miloaisdino
post May 3 2019, 08:58 PM

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i still dont get why tm doesnt want to expand their subb... cost of implementation is dead low because they only need to replace the dslam...
solarmystic
post May 3 2019, 09:01 PM

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QUOTE(miloaisdino @ May 3 2019, 08:58 PM)
i still dont get why tm doesnt want to expand their subb... cost of implementation is dead low because they only need to replace the dslam...
*
No more money after being forced to cut internet fees for UNIFI customers after GE 14 lol
katowwe
post May 3 2019, 09:02 PM

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QUOTE(JuneResources @ May 3 2019, 09:59 AM)
Your 8m RM99 include unifi play tv?
I believe it's just give you 2 years for this price only.
*
RM99 is for 2 years only, I think the price is include the Unifi tv but I never use it.
TSskylinelover
post May 4 2019, 09:45 AM

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QUOTE(miloaisdino @ May 3 2019, 08:58 PM)
i still dont get why tm doesnt want to expand their subb... cost of implementation is dead low because they only need to replace the dslam...
*
QUOTE(solarmystic @ May 3 2019, 09:01 PM)
No more money after being forced to cut internet fees for UNIFI customers after GE 14 lol
*
As the saying goes

New party songlap flow has snapped

laugh.gif laugh.gif
7cantona
post May 4 2019, 04:28 PM

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QUOTE(miloaisdino @ May 3 2019, 08:58 PM)
i still dont get why tm doesnt want to expand their subb... cost of implementation is dead low because they only need to replace the dslam...
*
fibre quite expansive ? blink.gif
miloaisdino
post May 4 2019, 05:31 PM

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QUOTE(7cantona @ May 4 2019, 04:28 PM)
fibre quite expansive ?  blink.gif
*
subb is not fibre
subb is considered 'vdsl streamyx' by their internal teams, only their marketing team brands it as unifi

This post has been edited by miloaisdino: May 4 2019, 05:32 PM
JuneResources
post May 5 2019, 12:13 AM

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QUOTE(solarmystic @ May 3 2019, 09:01 PM)
No more money after being forced to cut internet fees for UNIFI customers after GE 14 lol
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You must be a joke if you say no more money.


QUOTE(katowwe @ May 3 2019, 09:02 PM)
RM99 is for 2 years only, I think the price is include the Unifi tv but I never use it.
*
I guess only the RTM and Media Prima you can watch for streamyx.. (If I'm not wrong..)

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