Dell Inspiron 6400 Enthusiasts' thread #5, Inspiron 1520 is released ... classic
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 Apr 30 2007, 08:57 PM
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Junior Member
463 posts Joined: Jan 2003 From: Penang  
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Adding this to let you all know what I did previously ....I just change my laptop LCD due to light leakage and yellowish for using it less than 2 mth. Last friday they sent me outsource engineer to change it for me.Unfortunately the new LCD got dead pixel and I able to see the tiny square pixel on the screen. So I go through online chat with the tech support again to request to change LCD again. Today they come to change the LCD again. This 3rd new LCD was awesome!! The yellowish is nearly gone !! Still got a bit if compare to desktop monitor but can adjust through adobe gamma/color management.
 Besides that, the LCD view angle become wider also. What a wonderful experience support by Dell.  P/S:This time they bring 3 outsource engineer to check whether I go problem on my LCD.  This post has been edited by swanchew: Apr 30 2007, 09:05 PM |
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Apr 30 2007, 09:08 PM
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Junior Member
54 posts Joined: Jan 2007 From: Melaka 
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wow.so nice... the guy did said that all notebooks are the same, just the after sales service that matters morelor. oh yeah.abt the tax relief thingie, he said dell will send a hard copy (didn't mention when tho,jus said after i recieved my laptop).but all in all, i guess my SA was vr patient.but then again, all sales reps are (before they sell u the stuff,that is
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Apr 30 2007, 09:08 PM
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Senior Member
2,006 posts Joined: Jan 2005 From: KLANG
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QUOTE(swanchew @ Apr 30 2007, 08:45 PM) Ya I mean that Dell sales rep is really stupid not you. I believe the sales rep didn't clearly explain to you how the procedure and instruction how to do payment in cheque. As previously if I not mistaken the sales rep will let you know when the time they will come and collect it from you and will confirm with you whether the cheque been received or not. dude i'm sorry. was too worked up didnt read properly. sorry. P/S:Sorry for the misunderstanding that I didn't write clearly. (I will shot myself for the misunderstanding.  ) anyway thanks for all your supports, i'll complain n hope this terrible incident won't happen again. |
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Apr 30 2007, 10:32 PM
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Senior Member
2,221 posts Joined: Feb 2006 
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Want to ask all 6400 user..untill now..u all's notebook flirt cover got''longggar'' liao?Me got a bit longgar liao..
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Apr 30 2007, 11:06 PM
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Senior Member
3,239 posts Joined: Oct 2006 From: Sydney, NSW
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QUOTE(minghao @ Apr 30 2007, 10:32 PM) Want to ask all 6400 user..untill now..u all's notebook flirt cover got''longggar'' liao?Me got a bit longgar liao.. are you referring to the hinge/LCD cover? it's a common problem for 6400 after frequent flipping up & down. repaired mine under CC few months ago. now abit loose also dy.   |
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Apr 30 2007, 11:58 PM
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Senior Member
1,178 posts Joined: Oct 2005 From: Sunway / Ipoh
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hey.just wanaa ask la..
i have the 3 years cc plan. if my pc breaks down or lcd break etc.. i will get replacement rite. after that if it breaks again, is the warranty stil valid or it works only once.? |
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May 1 2007, 12:13 AM
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Junior Member
50 posts Joined: Oct 2006
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No 2GB memory oledi~~
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May 1 2007, 12:13 AM
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Senior Member
2,353 posts Joined: Dec 2006
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QUOTE(minghao @ Apr 30 2007, 11:32 PM) Want to ask all 6400 user..untill now..u all's notebook flirt cover got''longggar'' liao?Me got a bit longgar liao.. ya its normal, dun shake the lcd too muchQUOTE hey.just wanaa ask la.. i have the 3 years cc plan. if my pc breaks down or lcd break etc.. i will get replacement rite. after that if it breaks again, is the warranty stil valid or it works only once.? works unlimited during the warranty period  |
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May 1 2007, 12:16 AM
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Senior Member
2,353 posts Joined: Dec 2006
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anyone receive this email from dell?
QUOTE Dear Valued Customer, We recently sent you an e-mail inviting you to participate in a brief on-line survey about your purchase from Dell on Apr 27 2007 . If you have not yet completed the survey, we want to let you know it is not too late to participate. Dell has asked TNS, a customer satisfaction research company in the IT industry, to help conduct a survey regarding your experience. To help ensure we are providing the best possible experience, we ask that you provide us with your feedback in this brief survey. It should take no more than 10 minutes to complete. To complete the survey, please click on the web address below. If that does not work, copy and paste the entire web address into the address field of your browser. https://dell.prognostics.com/s.asp?ID=1A942...D572E946400B045 If you are an AOL user, please click on the following link: <A HREF="https://dell.prognostics.com/s.asp?ID=1A942A71BC3841608D572E946400B045">Take Survey</A> |
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May 1 2007, 12:27 AM
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Senior Member
559 posts Joined: Feb 2005
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damn... 2GB offer ended..
looking forward to their next interesting offers. |
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May 1 2007, 12:30 AM
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Senior Member
2,353 posts Joined: Dec 2006
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QUOTE(BooMer86 @ May 1 2007, 01:27 AM) damn... 2GB offer ended.. no worries, Dell will give excellent offers .. thats the worse thing actually, when u bought it.. then u will regret like hell becoz u can get better offer if u wait a few weeks looking forward to their next interesting offers.  |
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May 1 2007, 12:55 AM
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Senior Member
6,447 posts Joined: Jan 2006
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QUOTE(pipedream @ May 1 2007, 12:16 AM) anyone receive this email from dell? i get for many times deverytime u spent ur time wif tech support , they will email u |
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May 1 2007, 01:07 AM
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Senior Member
1,178 posts Joined: Oct 2005 From: Sunway / Ipoh
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[quote=pipedream,May 1 2007, 12:13 AM]
err, u mean if i drop and break my notebook 20-30 times oso nevermind?LOL! |
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May 1 2007, 01:19 AM
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Senior Member
3,239 posts Joined: Oct 2006 From: Sydney, NSW
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[quote=youliang,May 1 2007, 01:07 AM]
[quote=pipedream,May 1 2007, 12:13 AM] err, u mean if i drop and break my notebook 20-30 times oso nevermind?LOL! [/quote] err..i think there's a limit actually. unless all the parts broke down by itself. not spoil it on purpose. |
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May 1 2007, 03:02 AM
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Senior Member
2,353 posts Joined: Dec 2006
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[quote=youliang,May 1 2007, 02:07 AM]
[quote=pipedream,May 1 2007, 12:13 AM] err, u mean if i drop and break my notebook 20-30 times oso nevermind?LOL! [/quote] but.. DO U DARE TO DO IT???  |
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May 1 2007, 05:19 AM
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Senior Member
5,291 posts Joined: Dec 2004 From: I Luv Msia
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QUOTE(youliang @ May 1 2007, 01:07 AM) err, u mean if i drop and break my notebook 20-30 times oso nevermind?LOL! if i'm not mistaken, someone mentioned before, as stated in CC policies, the major components like lcd is only allowed to change once a year...? |
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May 1 2007, 09:30 AM
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Senior Member
1,178 posts Joined: Oct 2005 From: Sunway / Ipoh
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oh.hahaha..i didnt read the *terms and conditions yet..
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May 1 2007, 12:43 PM
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Senior Member
5,291 posts Joined: Dec 2004 From: I Luv Msia
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QUOTE(youliang @ May 1 2007, 09:30 AM) oh.hahaha..i didnt read the *terms and conditions yet.. so am i a typical consumer ehso far satisfy with the performance, avi convert to dvd takes ~60min; home-made video with length of 30min (after edited incl. many effects add-on) takes only 12min to compress/produce  anyone tried GOM PC REMOTE CONTROL? Does it work well with 6400? |
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May 1 2007, 12:56 PM
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Senior Member
2,221 posts Joined: Feb 2006
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QUOTE(teikwing @ Apr 30 2007, 11:06 PM) are you referring to the hinge/LCD cover? it's a common problem for 6400 after frequent flipping up & down. repaired mine under CC few months ago. now abit loose also dy. How to repair?Can i titan my self? |
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May 1 2007, 01:05 PM
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Senior Member
2,353 posts Joined: Dec 2006
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QUOTE(minghao @ May 1 2007, 01:56 PM) How to repair?Can i titan my self? If u want to void the warranty lar haha, call them up when its really untoleratable |
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