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 Grab Driver Discussion V3, Info and FAQ

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wh0cares
post Aug 16 2017, 08:58 AM

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QUOTE(starex80 @ Aug 16 2017, 08:51 AM)
Now my turn.
Think they delay incentive payout is to let their system calculate to block the driver.
Doubt still can get back last week incentive not if I no go attend.

Time for them to slowly phase out those incentive driver who pay 20% comms
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What you did recently ? What it means shift in driving behaviour ?

July 2nd
post Aug 16 2017, 08:59 AM

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QUOTE(starex80 @ Aug 16 2017, 08:51 AM)
Now my turn.
Think they delay incentive payout is to let their system calculate to block the driver.
Doubt still can get back last week incentive not if I no go attend.

Time for them to slowly phase out those incentive driver who pay 20% comms
*
Sorry to hear this... sweat.gif
Do update us what happened...
July 2nd
post Aug 16 2017, 09:03 AM

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QUOTE(wh0cares @ Aug 16 2017, 08:58 AM)
What you did recently ? What it means shift in driving behaviour ?
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Early pick-up, delayed dropoff, pick-up or drop off at different locations, same area more than 1 hour etc are those classified as shift in driving behaviour...

This post has been edited by July 2nd: Aug 16 2017, 09:10 AM
starex80
post Aug 16 2017, 09:09 AM

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QUOTE(wh0cares @ Aug 16 2017, 08:58 AM)
What you did recently ? What it means shift in driving behaviour ?
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The only thing I can remember is last Friday kl damn jam. I keep travel taman nearby jiu lai leisure mall area due to short trips for 4 hours.
July 2nd
post Aug 16 2017, 09:15 AM

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QUOTE(starex80 @ Aug 16 2017, 09:09 AM)
The only thing I can remember is last Friday kl damn jam. I keep travel taman nearby jiu lai leisure mall area due to short trips for 4 hours.
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Same pick-up points consecutively?
willemng
post Aug 16 2017, 09:16 AM

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QUOTE(moosekaka @ Aug 16 2017, 01:04 AM)
this few days got annoying ad/banner on top of the drop off screen when rider using grabpay.... to remind you not to collect cash because rider used grab pay. problem is a few times already, if you don't click the close button on that reminder... it won't let the drop off process continue, ie when you click the drop off button nothing happens... force you to close the grab pay banner first.
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Dont have the ad on android phone
willemng
post Aug 16 2017, 09:18 AM

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QUOTE(blackrepent @ Aug 16 2017, 01:06 AM)
Hi all. Lets all become thick face ask for 5star. Then riders will know this rating really imporant to us. My rating also drop already.

I dont know if the riders app shows the same rate meaning as drivers?? Meaning 5star= ok. If rider app shows 4star=ok, Then its not same standard. We sure will lose. How to know which pasenger give us low rating? We dont know. Maybe grab dont like you and purposely lower your rating? Rating and comment of each rider should be seen by driver in history. Then we know which incident and can improve.

I never use rider app before. One day must try.
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If they give 4 stars below, they have few options to select their dissatisfaction
starex80
post Aug 16 2017, 09:20 AM

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QUOTE(July 2nd @ Aug 16 2017, 09:15 AM)
Same pick-up points consecutively?
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Not same.
But those area direct distance is less than 5km
willemng
post Aug 16 2017, 09:22 AM

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QUOTE(SGSuser @ Aug 16 2017, 01:19 AM)
Rider app 4 star is ok 5 star is excellent
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Many rider thinks 4stars is ok for driver.
But you need to tell grandmother story to let them know that 5stars can change their driver's life.

Just tell them, if all riders continuously give 4 stars to driver, driver rating dropped below 4.0 then cant drive grab. will affect the fare plus the driver availability which mean indirectly affect your daily routine, then u need to get taxi. whistling.gif

This post has been edited by willemng: Aug 16 2017, 09:23 AM
willemng
post Aug 16 2017, 09:26 AM

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QUOTE(forever1979 @ Aug 16 2017, 05:36 AM)
i look at it driving as 11am to 5pm all P during weekdays is not worth it for full time. this period hard to get incentive....

though more trip than teksi but actually worse than teksi driver as fare is lower and need to pay 20% to Crapcar.

it will be just still a kuli with cheapskate rider and fare.
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Thats why i go jalan2. Still able to make 250 a day

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willemng
post Aug 16 2017, 09:28 AM

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QUOTE(July 2nd @ Aug 16 2017, 09:03 AM)
Early pick-up, delayed dropoff, pick-up or drop off at different locations, same area more than 1 hour etc are those classified as shift in driving behaviour...
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Sounds like gaming according to grab
starex80
post Aug 16 2017, 09:34 AM

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QUOTE(willemng @ Aug 16 2017, 09:28 AM)
Sounds like gaming according to grab
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I can't control.
System assign those area short trip to me.
yhtan
post Aug 16 2017, 09:35 AM

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QUOTE(calphang @ Aug 15 2017, 11:53 PM)
Today bad  luck kena 3 time passenger no show report operator then cancel.1) rider arab phone no. chat me wait at gate klcc . The location pickup near Jalan p ramli.dun know cancel. 2)pickup location lebuh ampang,but inform me putrajaya dun want to cancel.3) india temple at tun hs lee.arrive in 3min.rider no show call cut off my phone.call 4time ask me to cancel.call cs report.call against rider and the my 2nd phone to let cs listen what The rider say. cs promise me to personal report direct to The relevant dept. to ban The rider account.check with cs when you transit rider evan you turn off available button. The hour coverage are count.aftet drop off no count.need to turn on.need to work hard to maintain my platinum status.
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What's the benefit for maintain that platinum status? To get 5x mesra card?

Seriously most of us are in Silver or Gold, i didn't bother to hit Platinum with the stringent requirement.

QUOTE(starex80 @ Aug 16 2017, 08:51 AM)
Now my turn.
Think they delay incentive payout is to let their system calculate to block the driver.
Doubt still can get back last week incentive not if I no go attend.

Time for them to slowly phase out those incentive driver who pay 20% comms
*
Because cancellation rate higher than 30% (DAX + PAX)? hmm.gif
Christography
post Aug 16 2017, 09:36 AM

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QUOTE(starex80 @ Aug 16 2017, 08:51 AM)
Now my turn.
Think they delay incentive payout is to let their system calculate to block the driver.
Doubt still can get back last week incentive not if I no go attend.

Time for them to slowly phase out those incentive driver who pay 20% comms
*
Me also kena...

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UntilUComeBack
post Aug 16 2017, 09:37 AM

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QUOTE(skylinelover @ Aug 15 2017, 10:00 PM)
Forget it laugh.gif 9-6 should be better hahahaha rclxms.gif
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damn. im working lo. only weekends available.

QUOTE(AskarPerang @ Aug 15 2017, 11:46 PM)
not worth it anymore.
incentive driver all running to do flexi now.
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really? guess no choice. cry.gif cry.gif
yhtan
post Aug 16 2017, 09:39 AM

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From: lolyat


I can vouch that Cheras area is short trip heaven, but it is a nightmare to drive there during peak hour with the amount of traffic

I once stuck inside there for 2-3 hrs and no job going out of that area, have to offline and take a rest
starex80
post Aug 16 2017, 09:45 AM

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QUOTE(Christography @ Aug 16 2017, 09:36 AM)
Me also kena...

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U travel within same area?

Think my reason would be last Friday almost same area.
mac17
post Aug 16 2017, 10:04 AM

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QUOTE(willemng @ Aug 16 2017, 09:22 AM)
Many rider thinks 4stars is ok for driver.
But you need to tell grandmother story to let them know that 5stars can change their driver's life.

Just tell them,  if all riders continuously give 4 stars to driver,  driver rating dropped below 4.0 then cant drive grab.  will affect the fare plus the driver availability which mean indirectly affect your daily routine,  then u need to get taxi. whistling.gif
*
👍
kojack18
post Aug 16 2017, 10:28 AM

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Fyi. I tried as some suggested about switching off available button upon pick up and on again nearing dropoff. Will update once incentive is in tonight.
yhtan
post Aug 16 2017, 10:50 AM

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From: lolyat


Grab had secretly amended their fare recently

Base fare = RM1 (Old rate)
Base fare = RM2 (New rate)

Per km pricing still the same
Per km on peak hour = RM1.4
Per km on non-peak hour = RM1.1

This is why i hardly see any trip at RM3, mostly at RM4 or RM5 for short trip, Grab customer kept in the dark with the amendment doh.gif

This post has been edited by yhtan: Aug 16 2017, 10:50 AM

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