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 Luno Malaysia, Your experience, reviews, thoughts

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SUSAgsx
post Jan 16 2020, 06:45 PM

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QUOTE(shahrul09 @ Jan 16 2020, 04:23 PM)
Perhaps you are the one that should get some IQ...
Let us know smart one, which others exchanges that links to Malaysia Bank, and regulated by BNM, other than approved 3 that already we all know.
Exchanges, Not P2P.
Educate us
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This also don't know omg doh.gif
jack2
post Jan 16 2020, 06:59 PM

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QUOTE(shahrul09 @ Jan 16 2020, 04:23 PM)
Perhaps you are the one that should get some IQ...
Let us know smart one, which others exchanges that links to Malaysia Bank, and regulated by BNM, other than approved 3 that already we all know.
Exchanges, Not P2P.
Educate us
*
Until now he has not poster what is that so called link to bank Blockchain IQ Google Reddit
shahrul09
post Jan 16 2020, 08:15 PM

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QUOTE(Agsx @ Jan 16 2020, 06:45 PM)
This also don't know omg doh.gif
*
Hahahhahah try to be smartass but cant even answer anything
3xeCutoR
post Jan 24 2020, 09:38 AM

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From: Melaka


Hi Everyone, I am very new to Luno, I bought some BTC and now want to sell to MYR but I am unable to do so. Fumbled through all the help sections to no avail, also contacted their CS but no reply.

My ticket number #1056238.

I tried instant sell, the error message shows: ‘MYR transfers are currently disabled’

I tried selling it on the exchange (maker & taker), an error message shows: ‘this currency pair is not enabled for you’

By the way, I am Tier 2 verified, don’t know if it matters.

Now I’m stuck with BTC, please help.
Thanks in advance!

Updated: Apparently I can’t buy too, same error as above.

This post has been edited by 3xeCutoR: Jan 24 2020, 12:26 PM
3xeCutoR
post Jan 24 2020, 12:51 PM

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QUOTE(mrluno @ Jan 8 2020, 11:54 AM)
Hi TheRedDevil, for you to log a support ticket, you may do so here: https://www.luno.com/help/en/tickets/new and the team will be able to assist you.

If you're using the app on iOS or Android to contact us just go to Profile > Help > Contact Us (it's at the bottom of the Help page).

Hope this helps!

Thanks.
*
Hi MrLuno, I am very new to Luno, I bought some BTC and now want to sell to MYR but I am unable to do so. Fumbled through all the help sections to no avail, also contacted their CS but no reply.

My ticket number #1056238.

I tried instant sell, the error message shows: ‘MYR transfers are currently disabled’

I tried selling it on the exchange (maker & taker), an error message shows: ‘this currency pair is not enabled for you’

By the way, I am Tier 2 verified, don’t know if it matters.

Now I’m stuck with BTC, please help.
Thanks in advance!

Updated: Apparently I can’t buy too, same error as above.

!@#$%^
post Feb 2 2020, 11:02 PM

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From: KL
QUOTE(mrluno @ Jan 13 2020, 08:03 PM)
Hey Zenquix and Alex,

Yup, we're considering your points above and will take this offline to resolve the issue. Thanks for the heads up. Agreed -- we don't want any hostility here either.
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and so, after so many weeks. for luno, taking it 'offline' means ignore. lol. such bad and lousy service. suggest new members not to fall into their trap.
storky20
post Feb 4 2020, 06:56 PM

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Hi all, just want to check. With regards to the Shopee-Luno promo going on, does anyone know for existing users, are we able to use both the RM100 and RM200 vouchers on one account? Or are we only able to purchase and use a single one?

Thanks all.
JohnsonLoi
post Feb 5 2020, 01:35 PM

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On the Luno trade order book volume, I noticed that the color representation is opposite the usual one (red color means buy, green means sell in Luno)?

This post has been edited by JohnsonLoi: Feb 5 2020, 03:35 PM
mrluno
post Feb 10 2020, 05:35 PM

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QUOTE(storky20 @ Feb 4 2020, 06:56 PM)
Hi all, just want to check. With regards to the Shopee-Luno promo going on, does anyone know for existing users, are we able to use both the RM100 and RM200 vouchers on one account? Or are we only able to purchase and use a single one?

Thanks all.
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Hi, unfortunately you are only able to redeem one voucher, per Luno customer. Thanks

mrluno
post Feb 10 2020, 05:42 PM

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QUOTE(JohnsonLoi @ Feb 5 2020, 01:35 PM)
On the Luno trade order book volume,  I noticed that the color representation is opposite the usual one (red color means buy, green means sell in Luno)?
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Hi, I've just placed a post-only order to SELL, and it appeared in the as red. Could you tell me more about the situation you're facing please?
westernkl
post Feb 13 2020, 01:05 AM

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QUOTE(mrluno @ Feb 10 2020, 05:42 PM)
Hi, I've just placed a post-only order to SELL, and it appeared in the as red. Could you tell me more about the situation you're facing please?
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Hi Mr Luno, i have deposited some money from my bank saving account at 10pm just now.

Normally how long does it take to reflect into my Luno Wallet?
mrluno
post Feb 13 2020, 10:08 AM

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QUOTE(westernkl @ Feb 13 2020, 01:05 AM)
Hi Mr Luno, i have deposited some money from my bank saving account at 10pm just now.

Normally how long does it take to reflect into my Luno Wallet?
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EDIT: Just to clarify, when I said 11:30 PM, I meant the same day. E.g. if you deposited yesterday at around 10 PM, as long as it was before < 11 PM, you'll get it in the next hour + or so.

Deposits typically take within 24 business hours. If you deposit before 11 PM, you should have the amount reflected in your Luno MYR wallet around 11:30 PM.

Thanks!

This post has been edited by mrluno: Feb 13 2020, 01:57 PM
!@#$%^
post Feb 13 2020, 10:54 AM

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From: KL
QUOTE(westernkl @ Feb 13 2020, 01:05 AM)
Hi Mr Luno, i have deposited some money from my bank saving account at 10pm just now.

Normally how long does it take to reflect into my Luno Wallet?
*
very slow
westernkl
post Feb 13 2020, 07:35 PM

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QUOTE(mrluno @ Feb 13 2020, 10:08 AM)
EDIT: Just to clarify, when I said 11:30 PM, I meant the same day. E.g. if you deposited yesterday at around 10 PM, as long as it was before < 11 PM, you'll get it in the next hour + or so.

Deposits typically take within 24 business hours. If you deposit before 11 PM, you should have the amount reflected in your Luno MYR wallet around 11:30 PM.

Thanks!
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Thanks Mr Luno, your Operation Team has settled my deposit delay issue.

Thanks ya.
abdrahib
post Feb 13 2020, 10:55 PM

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Anybody experiencing difficulties to signin Luno.Several attempts
to sign in,but futile.
May be I am using Win 7

This post has been edited by abdrahib: Feb 13 2020, 11:07 PM
westernkl
post Feb 14 2020, 12:16 AM

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QUOTE(abdrahib @ Feb 13 2020, 10:55 PM)
Anybody experiencing difficulties to signin Luno.Several attempts
to sign in,but futile.
May be I am using Win 7
*
I am sign in from Luno mobile app, no problem.

Luno customer service is kinda fast & helpful.


Luno cheers!!!
abdrahib
post Feb 14 2020, 06:07 AM

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QUOTE(westernkl @ Feb 14 2020, 12:16 AM)
I am sign in from Luno mobile app, no problem.

Luno customer service is kinda fast & helpful.
Luno cheers!!!
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Yes,true.In mobile is ok but not on laptop PC.
roycearden
post Feb 14 2020, 09:33 PM

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I'm having problem with Luno app on my iphone 6s. It freezes on launch everytime. I've updated my ios as well as the app but problem persist. any leads ?
Canfloat
post Feb 15 2020, 12:30 PM

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Is it ok if I deposit some money to Luno but end up withdrawing it later because I cannot get the price I expected? Do I have to make a minimum purchase or something like that?
lukemanz
post Feb 15 2020, 12:44 PM

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QUOTE(Canfloat @ Feb 15 2020, 12:30 PM)
Is it ok if I deposit some money to Luno but end up withdrawing it later because I cannot get the price I expected? Do I have to make a minimum purchase or something like that?
*
Yeah, can. But got some withdrawal fee around 35cent

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