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 Luno Malaysia, Your experience, reviews, thoughts

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jack2
post Aug 9 2017, 10:25 AM

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Just one word: Beware
jack2
post Aug 9 2017, 11:04 AM

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QUOTE(simplylegendary @ Aug 9 2017, 10:57 AM)
If Luno Malaysia is the official offshoot of Luno then I think they are pretty solid.

One criteria for exchange is transparency, and Luno befits that. Many exchanges operate by stealth, for example Yobit is one. So you don't know who is behind and if it will disappear. Luno International has a proper team and it's listed online.

Another thing I like about Luno is that it takes a concerted effort to service users in Indonesia, Malaysia and Singapore. So despite not being Kraken or Coinbase it is catering to a targeted audience, which is good.

Lastly, I haven't used Luno before lol. I started with Kraken (and others) and was stucked with them since. Not a bad thing wink.gif

Anyways, if you trade and move your coins out of exchange once you are done, there is no big major risk, even on opaque exchanges such as Yobit. Your bigger concern might be the exchange rate and the withdrawal fees, to get the best rate. Luno being in Malaysia might have factored that.
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How do you withdraw back to Malaysia if you are using Kraken?
jack2
post Aug 9 2017, 11:50 AM

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QUOTE(simplylegendary @ Aug 9 2017, 11:40 AM)
You can withdraw using regular TT to Malaysian banks. I am not sure if they do Ringgit TT or they will need to convert from USD to Ringgit which you lose some rates.

I usually TT USD to my USD account since I prefer to keep some savings in USD.
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If this is the case, Luno is giving high MYR in comparing your USD TT back to Malaysia and then convert it at current rate.
jack2
post Sep 7 2017, 01:41 PM

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Luno sucks

user posted image

The BTC withdrawal fee is 10X higher than before.

This post has been edited by jack2: Sep 7 2017, 01:42 PM
jack2
post Sep 8 2017, 02:59 PM

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I believe Luno must be doing something behind to prevent the price up or down.

The buyers and sellers keep on added with large lots so people is hard to buy or sell off.
jack2
post Sep 8 2017, 06:26 PM

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QUOTE(ckdenion @ Sep 8 2017, 06:21 PM)
this one is withdrawing MYR from the wallet to bank account?
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If you put more effort to read, I have clearly stated it is BTC withdrawal. And from the pic, the withdrawal fee is in BTC. How could it be MYR withdrawal?
jack2
post Sep 8 2017, 06:44 PM

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QUOTE(ckdenion @ Sep 8 2017, 06:37 PM)
the fee just increased?  hmm.gif lemme take note at my next withdrawal.
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Yes. It has been there since 1-2 weeks ago and before, the fee is just 0.0001 or 0.00007
jack2
post Dec 9 2017, 01:35 AM

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QUOTE(TianJian @ Dec 8 2017, 12:26 PM)
any1 use luno trade before ?
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nobody uses it. Don't use. It is not good
jack2
post Dec 16 2017, 10:51 AM

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QUOTE(blue16 @ Dec 16 2017, 07:54 AM)
Bro, u aan send them an email theough their help function. I had the same problem with you but i stick to RM in the end. The buying price in SGD is higher ( which u have more risk) compared to RM. Nevertheless, since malaysia going to implement i-duno-wat-law, i was thinking to do it again.
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I have emailed them before for this question but they don't allow.

Not sure if the support is blind or didn't understand what I wrote. It was replied that the law jurisdiction doesn't allow to have two deposited currencies under 1 citizen.
jack2
post Dec 19 2017, 11:01 AM

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QUOTE(roosie @ Dec 19 2017, 09:40 AM)
I have trouble sending both BTC & ETH from my Luno wallet today, 19/12.. They both show the status of pending. I cancelled the ETH send while keeping the BTC send. Till now, the BTC send is still pending.

I suspect that they are blocking all sending actions. Have reached out to their support, and still waiting for an answer. Has anyone else experienced this?
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not only ETH, BTC also same.. pending for very long hours and have yet to release
jack2
post Dec 19 2017, 11:44 AM

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QUOTE(teq @ Dec 19 2017, 11:43 AM)
our bnm deputy governor will meet Luno this week, let's wait and see

i transferred the btc & eth immediately to coinbase once i bought it from luno.. the reason is to avoid things like this happen..
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How do you know?
jack2
post Dec 19 2017, 08:33 PM

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In order to play safe, don't use luno until the situation has been cleared off.
jack2
post Dec 20 2017, 12:44 PM

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I hope Luno is getting permanently banned by BNM

https://www.luno.com/help/en/articles/11000...oin-or-ethereum

This is totally bullshit.

If you send more than BTC 10 or ETH 20 per 24 hours, your send transaction will remain pending until we process it.

This means for BTC10 or ETH20 as per 24 hours period, it is instant.

They mislead the public and certainly will get punished by BNM and Maybank.
jack2
post Dec 20 2017, 02:49 PM

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QUOTE(1wildcat1 @ Dec 20 2017, 02:22 PM)
What are you implying here? You want to send >10 BTC a day?
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No. Sending 0.1 per transaction and less than 10 BTC in 24 hours period, they did not process instantly and only processed in accordance to the time.
jack2
post Dec 20 2017, 05:21 PM

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who has BTC in luno, can sell to me at current price as in Luno
jack2
post Dec 21 2017, 08:49 AM

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QUOTE(rEDs @ Dec 21 2017, 08:43 AM)
Please elaborate with fact what is the problems?
At least luno giving fact at their status page.
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I believe his meant to be they keep on delaying the issue because they can't reach the settlement with Maybank or BNM.

Luno should be banned because they are cheating customers.
jack2
post Dec 21 2017, 11:33 AM

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QUOTE(alikato94 @ Dec 21 2017, 10:06 AM)
At the end they might just run away coz cant settle up this problem. I doubt they can settle this kind of stuff as govern didnt approve crypto currency in malaysia
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I thought BNM did not regulate it but they should follow AMLA rules.


QUOTE(Kerplunk @ Dec 21 2017, 11:10 AM)
Realistically,how do u guys think this is going to end..i mean i don't see luno just closing off the malaysian market and heading for the hills. It's just that the amount of time their taking to resolve this is worrying and it translates to lost trades and opportunities..haizz
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The main issue is, Luno has no support in Malaysia to communicate with their clients. All are mat salleh and their support responses are very slow and lack of knowledge.
jack2
post Dec 21 2017, 11:41 AM

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QUOTE(ragk @ Dec 21 2017, 11:37 AM)
I would suggest just transfer out all ur coin, or exchange ur cash to coin and transfer away at the moment, better dont risk it.
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Ya. To be safer rather than to loss it.
jack2
post Dec 21 2017, 12:29 PM

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QUOTE(TianJian @ Dec 21 2017, 12:08 PM)
i dunno why u guys keep blame luno

luno fee% for receive bitcoin = 0.0002 or free if send by phone or email , selling is rm0.10
coinhako fee % for receive as miner = 0.001 , selling is 0.001

why need spend more on coin hako ?
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You must be newbie.

They are blaming about the sending BTC fee. Not withdrawing fiat - RM0.10
jack2
post Dec 21 2017, 04:59 PM

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QUOTE(Ash1988 @ Dec 21 2017, 02:45 PM)
Am sending BTC from Luno to Binance since 1.30pm...until now the transaction is still 'Pending' ? So long
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Read back few posts before for the reason why the btc transfer is not instant.

BUt it should not applicable to BTC volume with less than 10 BTC per 24 hours cycle.

So luno is cheating.

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