Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade
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 Feb 27 2018, 08:11 PM
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Junior Member
366 posts Joined: Jul 2012 
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QUOTE(biloxee @ Feb 27 2018, 06:35 PM) No issues for me. look at the first bill i that i get, have to chat with them multiple times via the live chat. mine is also RM189 for 100 mbps.$189 + 6% GST...  This post has been edited by holymushroom: Feb 27 2018, 08:12 PM Attached thumbnail(s) 
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Feb 27 2018, 08:48 PM
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Junior Member
433 posts Joined: Jul 2010
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is it normal for 30mbps package getting 1.4MB/sec max direct download speed using IDM?
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Feb 27 2018, 08:56 PM
Show posts by this member only | IPv6 | Post
#8423
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Staff
72,862 posts Joined: Sep 2005 From: KUL 
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QUOTE(holymushroom @ Feb 27 2018, 08:11 PM) look at the first bill i that i get, have to chat with them multiple times via the live chat. mine is also RM189 for 100 mbps. Show the breakdown bill.First bill consists of pro rated payment and future one month payment. UniFi is pay first and use later. This post has been edited by fruitie: Feb 27 2018, 08:57 PM |
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Feb 27 2018, 09:16 PM
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#8424
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Junior Member
216 posts Joined: Jan 2007
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QUOTE(ahpek26 @ Feb 26 2018, 10:37 PM) For anyone wondering how to get the new subscriber only price for unifi 30/50 Mbps I'll tell you, don't bother talking to the TMpoint desk employee because they will just say no. Instead, ask to talk to a supervisor, manager or even higher (I don't know any). Do you know if this will work if I'm on contract? My contract will run out in two months (April 2018).Only these people with higher position can help you get the new subscriber price, period. Most importantly, talk to them nicely. Yes it's very frustrating because they will not try to help you but if you communicate with them like a civilize human being then they will help you. I'm facing the same situation but even worse, from VIP 20 to Advanced 50 (Thank you surprise, free upgrade) but paying RM249 (RM263 gst). The desk person just keep repeating the same crap over and over like a robot so I asked to speak with a supervisor or manager. Talked to a supervisor and managed to get it done. He told me that my case is not unique and its quite common and the supervisor wants to help but can't because that is not normal procedure. Furthermore, he even told me to cancel my current account and register a new one which I told him no thanks because my line is perfect so why waste time installing a new one. He then agreed to alter my current account so no need to register a new one. Took about a week but he managed to do it. So now I'm paying a lot less (more than RM80 discount, don't want to be too specific) from the current price. Apparently the perpetual discount (Promo Discount Perpetual) is only valid till 28/2/18. Not sure if there's going to be a new promo but he was rushing to get mine done to get the perpetual discount. Perpetual discount means after 2 years (standard contract duration) the discount will still remain indefinitely, so the discounted price will remain forever. tl;dr Want better price for your unifi? Talk to the supervisor or manager and do it nicely. They will help you but only if you talk to them in a polite and civilize manner. |
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Feb 27 2018, 09:31 PM
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Senior Member
1,407 posts Joined: May 2010 
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QUOTE(biloxee @ Feb 27 2018, 06:35 PM) No issues for me. Recently?$189 + 6% GST... I just upgrade 2 months ago from 30 to 50Mbps with free call and jumbo packages RM169 to RM179 using RM10 excuse Wondering next months can try it? |
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Feb 27 2018, 10:01 PM
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Senior Member
1,055 posts Joined: Jan 2003 From: Kajang | Cyberjaya
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is it possible to register a new package using your spouse's name, using the same address?
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Feb 27 2018, 10:54 PM
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#8427
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Senior Member
2,031 posts Joined: Jan 2003 From: PJ
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QUOTE(lyc1982 @ Feb 27 2018, 01:43 PM) just ask yourself...how often do you utilize the unlimited calls from landline ? from the invoice i see that i use a discount of approx. RM 20. i *could* however simply make all mobile calls through whatsapp for free. so i will probably visit tm point to check. 240 RM less p.a. afterall - no peanuts. |
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Feb 27 2018, 11:26 PM
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Senior Member
7,120 posts Joined: Oct 2011 From: Wakanda
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QUOTE(WinkyJr @ Feb 27 2018, 08:48 PM) is it normal for 30mbps package getting 1.4MB/sec max direct download speed using IDM? Yes & No.. Speeds can be less or full depending on various factors within and outside your network. Most likely IDM is downloading from a server that isn't offering full 3MBps+ speeds. In which case, Yes... It's normal.QUOTE(nevland @ Feb 27 2018, 10:01 PM) is it possible to register a new package using your spouse's name, using the same address? Yes you can, even Unifi account transfers between spouses at the same address is totally doable. |
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Feb 28 2018, 12:05 AM
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Senior Member
1,987 posts Joined: Sep 2004 From: Kepong
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hi guys..
noob question here.. now is still february, can i make advance payment to unifi for march by paying thru jompay? for some reasons i need to use my cc to make the payment this month.. thanks.. |
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Feb 28 2018, 12:39 AM
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Junior Member
366 posts Joined: Jul 2012
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QUOTE(fruitie @ Feb 27 2018, 08:56 PM) Show the breakdown bill. cannot be wad. upgrade cost RM10, prepayment RM10 prorated to the max i can accept is RM210.94 after gst. The first bill after upgrade is RM287.50.. obviously something not right here. 1st complain, they give me RM36+ credit which i see is also wrong, after few more complains, finally they make it right on the second bill, total for 2 bills is around 400 which is correct 2 months bill for 189+gst.First bill consists of pro rated payment and future one month payment. UniFi is pay first and use later. |
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Feb 28 2018, 12:51 AM
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#8431
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Staff
72,862 posts Joined: Sep 2005 From: KUL
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QUOTE(kuai_chai @ Feb 28 2018, 12:05 AM) hi guys.. Can. I overpaid once 3 months to maximise my cash back. noob question here.. now is still february, can i make advance payment to unifi for march by paying thru jompay? for some reasons i need to use my cc to make the payment this month.. thanks.. QUOTE(holymushroom @ Feb 28 2018, 12:39 AM) cannot be wad. upgrade cost RM10, prepayment RM10 prorated to the max i can accept is RM210.94 after gst. The first bill after upgrade is RM287.50.. obviously something not right here. 1st complain, they give me RM36+ credit which i see is also wrong, after few more complains, finally they make it right on the second bill, total for 2 bills is around 400 which is correct 2 months bill for 189+gst. Then I don't know. Usually breakdown will be clearer, I never have issue with their billing. |
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Feb 28 2018, 01:21 AM
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Senior Member
1,987 posts Joined: Sep 2004 From: Kepong
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QUOTE(fruitie @ Feb 28 2018, 12:51 AM) Can. I overpaid once 3 months to maximise my cash back. thank u 😊Then I don't know. Usually breakdown will be clearer, I never have issue with their billing. |
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Feb 28 2018, 07:52 AM
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Senior Member
2,507 posts Joined: Jan 2003
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Latest Price List For unifi.
10Mbps = RM129 (online+reseller) 30Mbps =RM139 (online+reseller) 50Mbps =RM189 (online+reseller) 100Mbps = RM329 with 2 Free HyppTV Pack Jumbo + Aneka/Varnam/Ruby (online+reseller) 100Mbps = RM149 (selected reseller) This post has been edited by Xefron: Feb 28 2018, 07:52 AM |
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Feb 28 2018, 07:59 AM
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Senior Member
1,281 posts Joined: Jan 2003
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QUOTE(Xefron @ Feb 28 2018, 07:52 AM) Latest Price List For unifi. Can gip more info that 100mbps rm149 .... 100Mbps = RM149 (selected reseller) Sound gooding  |
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Feb 28 2018, 08:11 AM
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Senior Member
2,104 posts Joined: Sep 2008
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QUOTE(Xefron @ Feb 28 2018, 07:52 AM) Latest Price List For unifi. How to get this price RM149 for 100Mbps? Walk to TMpoint?10Mbps = RM129 (online+reseller) 30Mbps =RM139 (online+reseller) 50Mbps =RM189 (online+reseller) 100Mbps = RM329 with 2 Free HyppTV Pack Jumbo + Aneka/Varnam/Ruby (online+reseller) 100Mbps = RM149 (selected reseller) |
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Feb 28 2018, 09:37 AM
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All Stars
18,456 posts Joined: Oct 2010
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QUOTE(Xefron @ Feb 28 2018, 07:52 AM) Latest Price List For unifi. Details please.10Mbps = RM129 (online+reseller) 30Mbps =RM139 (online+reseller) 50Mbps =RM189 (online+reseller) 100Mbps = RM329 with 2 Free HyppTV Pack Jumbo + Aneka/Varnam/Ruby (online+reseller) 100Mbps = RM149 (selected reseller) |
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Feb 28 2018, 09:41 AM
Show posts by this member only | IPv6 | Post
#8437
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Staff
72,862 posts Joined: Sep 2005 From: KUL
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QUOTE(Xefron @ Feb 28 2018, 07:52 AM) Latest Price List For unifi. RM 149 wow. I don't think applicable to existing users oh..10Mbps = RM129 (online+reseller) 30Mbps =RM139 (online+reseller) 50Mbps =RM189 (online+reseller) 100Mbps = RM329 with 2 Free HyppTV Pack Jumbo + Aneka/Varnam/Ruby (online+reseller) 100Mbps = RM149 (selected reseller) |
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Feb 28 2018, 09:46 AM
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All Stars
24,467 posts Joined: Nov 2010
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QUOTE(fruitie @ Feb 28 2018, 09:41 AM) RM 149 wow. I don't think applicable to existing users oh.. would u want it even if it is available?rm40 less than what u pay now but give up jumbo+ruby+free std calls? |
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Feb 28 2018, 09:46 AM
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All Stars
18,456 posts Joined: Oct 2010
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QUOTE(fruitie @ Feb 28 2018, 09:41 AM) RM 149 wow. I don't think applicable to existing users oh.. Probably comes with 1 VAR pack only, no Jumbo n STD20 |
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Feb 28 2018, 09:58 AM
Show posts by this member only | IPv6 | Post
#8440
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Staff
72,862 posts Joined: Sep 2005 From: KUL
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QUOTE(AVFAN @ Feb 28 2018, 09:46 AM) would u want it even if it is available? rm40 less than what u pay now but give up jumbo+ruby+free std calls? QUOTE(MGM @ Feb 28 2018, 09:46 AM) Probably comes with 1 VAR pack only, no Jumbo n STD20 It's OK. Hardly make calls and watch HyppTV. My sister already told me, if there's chance to reduce price, just do it without her consent.  |
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