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Unifi Unifi Lite 10Mbps Brotherhood -- v3.0 --, Incoming RM99 package!? (Put On Hold)

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TSmonkeybeh
post Aug 28 2017, 05:19 PM

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QUOTE(sharpshooter85 @ Aug 28 2017, 03:30 PM)
Maybe you'll receive it later. Finger crossed smile.gif
I didn't register to any promotion or whatsoever. In fact, I didn't do anything and suddenly receive this msg today smile.gif

Maybe those 30mbps clients receive free upgrade to 50 mbps? Who knows smile.gif
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QUOTE(santeria @ Aug 28 2017, 04:01 PM)
i got the sms today 2pm.
upgraded from streamyx 8mb to unifi lite in july2017
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You guys from Sarawak?
twL
post Aug 28 2017, 05:30 PM

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QUOTE(AjkR06 @ Aug 28 2017, 05:14 PM)
Yes. They told me that my area project will start somewhere in early 2019 and will complete in the end of 2019. Actually, my area falls under subb coverage, not hsbb. Currently they are actively installing the new vdsl cabinet all around my area but suprisingly my taman are the only three taman that was leave out for the cabinet upgrade sad.gif When i complained to tm and mcmc, they stated that subb project for the three tamans will only commence on 2019 and we will be provided with ftth instead of vdsl. Again, only if the project will be proceed. I'm afraid i don't get anything, either vdsl or ftth. Instead i'll stuck with streamyx 8mbps forever....
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I hv similar situation as u b4, at my taman, they hv Unifi coverage from Jalan 1-5 and Jalan 7, but my address of Jalan 6 is not available due to "technical issue" to install infrastructure of Unifi, I forgot I hv reopened my complaints at MCMC for how many times, but I remember I have received at least 2 times of letter from TM to 'explain' about it. End up I didnt complain again as Digi hv offered Infinite 150 plan at the same time. I even scold the girl who called me on phone, but useless too...
XXX---XXX
post Aug 28 2017, 05:51 PM

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QUOTE(AjkR06 @ Aug 28 2017, 05:14 PM)
Yes. They told me that my area project will start somewhere in early 2019 and will complete in the end of 2019. Actually, my area falls under subb coverage, not hsbb. Currently they are actively installing the new vdsl cabinet all around my area but suprisingly my taman are the only three taman that was leave out for the cabinet upgrade sad.gif When i complained to tm and mcmc, they stated that subb project for the three tamans will only commence on 2019 and we will be provided with ftth instead of vdsl. Again, only if the project will be proceed. I'm afraid i don't get anything, either vdsl or ftth. Instead i'll stuck with streamyx 8mbps forever....
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I heard that vdsl only for unifi lite. Let said if my area later got vdsl cabinet rather than FTTH, is it means I will unable to subscribe unifi 30mbps?
Dont think TM later will laid fibre cable again. confused.gif confused.gif
twL
post Aug 28 2017, 05:57 PM

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QUOTE(XXX---XXX @ Aug 28 2017, 05:51 PM)
I heard that vdsl only for unifi lite. Let said if my area later got vdsl cabinet rather than FTTH, is it means I will unable to subscribe unifi 30mbps?
Dont think TM later will laid fibre cable again.  confused.gif  confused.gif
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Yes, if TM didnt change any policy about this, u only can subscribe to Unifi Lite if you are not under HSBB area...
sharpshooter85
post Aug 28 2017, 06:40 PM

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QUOTE(cucubud @ Aug 28 2017, 04:03 PM)
This is very good news for you. Within 2 months get free upgrade.
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Installed unifi lite by the end of july, got the sms to upgrade to 30mbps for free today. Barely one month use unifi lite laugh.gif

QUOTE(monkeybeh @ Aug 28 2017, 05:19 PM)
You guys from Sarawak?
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Yeah I'm from Sarawak smile.gif
cucubud
post Aug 28 2017, 10:29 PM

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QUOTE(sharpshooter85 @ Aug 28 2017, 06:40 PM)
Installed unifi lite by the end of july, got the sms to upgrade to 30mbps for free today. Barely one month use unifi lite laugh.gif
Yeah I'm from Sarawak smile.gif
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Lucky you.
Wonder those received the free upgrade from VIP5 to Unifi Lite 10 will get free upgrade again?

JohnLai
post Aug 28 2017, 11:29 PM

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Strange, I thought the lite package supposed to get upgraded to 20Mbps?

Guess someone in TM screwed up hard......
soonwai
post Aug 28 2017, 11:54 PM


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About 3 weeks ago, TM came to change my neighbour's Streamyx to fibre. I think she was on 1 or 2mbps. So now she's running on fibre with a new BTU, DIR-850L router and HyppTV STB(!).

When I do a speedtest, I'm getting 5/5mbps. What plan is she on?

This post has been edited by soonwai: Aug 28 2017, 11:56 PM
nmb3rs
post Aug 29 2017, 12:15 AM

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QUOTE(soonwai @ Aug 28 2017, 11:54 PM)
About 3 weeks ago, TM came to change my neighbour's Streamyx to fibre. I think she was on 1 or 2mbps. So now she's running on fibre with a new BTU, DIR-850L router and HyppTV STB(!).

When I do a speedtest, I'm getting 5/5mbps. What plan is she on?
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why dont u ask her what plan did she sign up for?
soonwai
post Aug 29 2017, 12:34 AM


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QUOTE(nmb3rs @ Aug 29 2017, 12:15 AM)
why dont u ask her what plan did she sign up for?
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She doesn't know. She doesn't get a paper bill and she has no email. All this while, she goes to TMPoint to pay when she receives the SMS notification every month.
nmb3rs
post Aug 29 2017, 12:39 AM

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QUOTE(soonwai @ Aug 29 2017, 12:34 AM)
She doesn't know. She doesn't get a paper bill and she has no email. All this while, she goes to TMPoint to pay when she receives the SMS notification every month.
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if that's the case, ask her to go to this website to login to check. If I recall correctly, she might need to register if this is her first time logging in.

https://occ.unifi.my/HSBBCustomerPortal/HSB...erPortal.portal

fyi, the website under maintenance now.. so she'll have to wait until it is up again
soonwai
post Aug 29 2017, 01:09 AM


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QUOTE(nmb3rs @ Aug 29 2017, 12:39 AM)
if that's the case, ask her to go to this website to login to check. If I recall correctly, she might need to register if this is her first time logging in.

https://occ.unifi.my/HSBBCustomerPortal/HSB...erPortal.portal

fyi, the website under maintenance now.. so she'll have to wait until it is up again
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That isn't as easy as it sounds. I don't think she has ever used a computer. Before you say smartphone, she has a Nokia, the one with the original snake game. Maybe her son can do it.
nmb3rs
post Aug 29 2017, 01:38 AM

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QUOTE(soonwai @ Aug 29 2017, 01:09 AM)
That isn't as easy as it sounds. I don't think she has ever used a computer. Before you say smartphone, she has a Nokia, the one with the original snake game. Maybe her son can do it.
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if that's the case, then maybe she should just call 100 to ask TM directly. hope this helps!

This post has been edited by nmb3rs: Aug 29 2017, 01:38 AM
zeronehza
post Aug 29 2017, 01:38 AM

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5mb dload 5mb upload was unifi vip 5, old package.. still exist ?
JohnLai
post Aug 29 2017, 01:44 AM

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QUOTE(zeronehza @ Aug 29 2017, 01:38 AM)
5mb dload 5mb upload was unifi vip 5, old package.. still exist ?
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No longer being offered by TM.
soonwai
post Aug 29 2017, 01:49 AM


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QUOTE(zeronehza @ Aug 29 2017, 01:38 AM)
5mb dload 5mb upload was unifi vip 5, old package.. still exist ?
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QUOTE(JohnLai @ Aug 29 2017, 01:44 AM)
No longer being offered by TM.
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ikr. So weird because my neighbour was changed to this plan just 3 weeks ago. Before that she was on Streamyx 1 or 2mbps. So mysterious. I'll try to find out tomorrow.

ClarenceT
post Aug 29 2017, 06:16 AM

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QUOTE(soonwai @ Aug 28 2017, 11:54 PM)
About 3 weeks ago, TM came to change my neighbour's Streamyx to fibre. I think she was on 1 or 2mbps. So now she's running on fibre with a new BTU, DIR-850L router and HyppTV STB(!).

When I do a speedtest, I'm getting 5/5mbps. What plan is she on?
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Use TM's "Wifi Optimiser Tool" app, you will see it after scanning.
It could be something cheaper than Unifi Lite RM129.
ClarenceT
post Aug 29 2017, 06:56 AM

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QUOTE(XXX---XXX @ Aug 28 2017, 05:51 PM)
I heard that vdsl only for unifi lite. Let said if my area later got vdsl cabinet rather than FTTH, is it means I will unable to subscribe unifi 30mbps?
Dont think TM later will laid fibre cable again.  confused.gif  confused.gif
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SUBB project design spec is 20Mbps. It is VDSL2, better than VDSL.
So the cabinet (FTTC) shall be within 1km from customer's premises.
Technically you may get higher speed (>50Mbps, max ~300Mbps) if your premise is just less than 500m away.
So in the future, they can just build more cabinets nearer to the customer premises to improve the speed.
Another DSL is currently being developed and tested, the G.Fast technology will deliver up to 1Gbps (a few years from now).
so ADSL -> VDSL -> G.Fast

This post has been edited by ClarenceT: Aug 29 2017, 07:09 AM
XXX---XXX
post Aug 29 2017, 08:42 AM

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QUOTE(ClarenceT @ Aug 29 2017, 06:56 AM)
SUBB project design spec is 20Mbps. It is VDSL2, better than VDSL.
So the cabinet (FTTC) shall be within 1km from customer's premises.
Technically you may get higher speed (>50Mbps, max ~300Mbps) if your premise is just less than 500m away.
So in the future, they can just build more cabinets nearer to the customer premises to improve the speed.
Another DSL is currently being developed and tested, the G.Fast technology will deliver up to 1Gbps (a few years from now).
so ADSL -> VDSL -> G.Fast
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I think the cabinet that TM set up near my house is for unifi because I saw laser warning sign on it. But the black box is put on every pole which different from white box which only place on selected pole.
rclxms.gif rclxms.gif rclxms.gif
soonwai
post Aug 29 2017, 08:45 AM


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QUOTE(ClarenceT @ Aug 29 2017, 06:16 AM)
Use TM's "Wifi Optimiser Tool" app, you will see it after scanning.
It could be something cheaper than Unifi Lite RM129.
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Thanks, I'll try that and also register OCC for her so we can see what plan she's on.

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