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Unifi Unifi Lite 10Mbps Brotherhood -- v3.0 --, Incoming RM99 package!? (Put On Hold)

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Left4Dead2
post Oct 2 2017, 12:39 PM

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Guys, i cant login to the new Unifi portal account, even sent reset password also said link expired. You have this problem ?
cybpsych
post Oct 2 2017, 01:40 PM

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QUOTE(Left4Dead2 @ Oct 2 2017, 12:39 PM)
Guys, i cant login to the new Unifi portal account, even sent reset password also said link expired. You have this problem ?
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no issue.
pwf
post Oct 2 2017, 04:21 PM

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QUOTE(Keatsan @ Sep 30 2017, 04:26 PM)
Write down all event, get some compensation. Slowly explain to them the timeline. Hopefully theyll rebate to you one month at least.
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At the end,no installer called or came. After calling TM CS for almost 20 times, finally someone called back and tell me joke of the year. She claim that my installation is being lifted due to the application is more than 15 days and I need to submit application again. Called the dealer that I register from, he mentioned no such thing. TM screw up this and trying to find fault. Second joke of the year, if the installation was lifted, how come I still receive call a day before the installation to reconfirm the installation date and time? And on the same day of the installation, early morning, I still receive sms of confirmation of the installation with the installer name and number. TM CS cannot answer me that.

Next question, how can they remove the installation while they called me 2 days in the row to do confirmation. Do you mean that the person called to arrange for the installation didn't check? bangwall.gif

Funny way for TM doing work. Anyway, I told TM to keep the service to themselves. Wasted my time and energy. I am going back to Digi, even getting the unlimited by paying abit more but at least I get a proper service.
NightFelix
post Oct 2 2017, 05:24 PM

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I wonder how to make TM to build the port for my street? I was living on landed double storey house and surrounded with all Unifi availability except mine street and my back street. lol
kelvin988
post Oct 2 2017, 05:26 PM

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QUOTE(pwf @ Oct 2 2017, 04:21 PM)
At the end,no installer called or came. After calling TM CS for almost 20 times, finally someone called back and tell me joke of the year. She claim that my installation is being lifted due to the application is more than 15 days and I need to submit application again. Called the dealer that I register from, he mentioned no such thing. TM screw up this and trying to find fault. Second joke of the year, if the installation was lifted, how come I still receive call a day before the installation to reconfirm the installation date and time? And on the same day of the installation, early morning, I still receive sms of confirmation of the installation with the installer name and number. TM CS cannot answer me that.

Next question, how can they remove the installation while they called me 2 days in the row to do confirmation. Do you mean that the person called to arrange for the installation didn't check?  bangwall.gif

Funny way for TM doing work. Anyway, I told TM to keep the service to themselves. Wasted my time and energy. I am going back to Digi, even getting the unlimited by paying abit more but at least I get a proper service.
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U can pm me if u need assit, will help u settle asap
pwf
post Oct 2 2017, 05:49 PM

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QUOTE(kelvin988 @ Oct 2 2017, 05:26 PM)
U can pm me if u need assit, will help u settle asap
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Thank you for your offer. I might want to drop this for time being. I have submitted application for Digi unlimited yesterday.
RotiPrata
post Oct 2 2017, 08:40 PM

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For those wondering about the ping difference between streamyx, i was using streamyx 8mbps before with interleaving, but after upgrading to unifi lite also with interleaving(adsl not fibre) i see an improvement of 13-15 ms


TrialUserXP
post Oct 2 2017, 10:24 PM

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do u guys being billed for hypptv everywhere lite which u didnt subscribe for? received the first statement for unifi lite... extra rm37.74+gst / mth and this is recurring!!! WTH
elmond
post Oct 2 2017, 10:42 PM

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QUOTE(TrialUserXP @ Oct 2 2017, 10:24 PM)
do u guys being billed for hypptv everywhere lite which u didnt subscribe for? received the first statement for unifi lite... extra rm37.74+gst / mth and this is recurring!!! WTH
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What a joke, do understand that Unifi standard bundle with hypptv pack.

For Unifi lite, it's clearly mentioned hypptv pack required but only on everywhere version (not the hypptv stb)
penew
post Oct 3 2017, 04:32 AM

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QUOTE(elmond @ Oct 2 2017, 10:42 PM)
What a joke,  do understand that Unifi standard bundle with hypptv pack.

For Unifi lite, it's clearly mentioned hypptv pack required but only on everywhere version (not the hypptv stb)
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Actually its RM99 for internet + RM30 for hypptv everywhere = RM129

This post has been edited by penew: Oct 3 2017, 04:33 AM
TrialUserXP
post Oct 3 2017, 11:34 AM

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ic, silly me.. thx for the clarification
JohnLai
post Oct 3 2017, 11:41 AM

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QUOTE(TrialUserXP @ Oct 3 2017, 11:34 AM)
ic, silly me.. thx for the clarification
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Even if you don't use hypptv everywhere app, you still got charged for it.
But if you use hypptv everywhere app to stream...it takes a chunk off your 10Mbps bandwidth.

For unifi with set-top box, the streaming bandwidth is separated from data bandwidth through the usage of VLAN. TM dedicates 8-10Mbps bandwidth for this purpose.
Example, if one subscribe 30Mbps, he/she can get full 30Mbps downloading other stuff while streaming 8-10Mbps of Hypptv FOX Sport concurrently. The bandwidth is not shared unlike hypptv everywhere app.
shinichi88
post Oct 3 2017, 12:00 PM

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Any agent able to help me get the best offer for Unifi LITE 129 inclusive GST?
TSmonkeybeh
post Oct 3 2017, 12:03 PM

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Anyone received call from TM today for the reward of 6 month insurance coverage thingy?
mon678
post Oct 3 2017, 12:21 PM

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QUOTE(zeronehza @ Sep 29 2017, 02:43 AM)
mine also FTTC not FTTH... no regret changing from 8mb to 10mb VDSL.. huge difference bro.
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huge difference eh ingtkn sama dgn speed streamyx
birain
post Oct 3 2017, 10:45 PM

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QUOTE(monkeybeh @ Oct 3 2017, 12:03 PM)
Anyone received call from TM today for the reward of 6 month insurance coverage thingy?
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some malay lady call but my mom just hang up, i check caller id, dunno 03-, back number not reveal, so can't trace who call.
kevyeoh
post Oct 4 2017, 12:32 AM

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Fixed price.....

QUOTE(shinichi88 @ Oct 3 2017, 12:00 PM)
Any agent able to help me get the best offer for Unifi LITE 129 inclusive GST?
*
Keatsan
post Oct 4 2017, 10:10 AM

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QUOTE(monkeybeh @ Oct 3 2017, 12:03 PM)
Anyone received call from TM today for the reward of 6 month insurance coverage thingy?
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Insurance of what coverage? I didn't receive any calls yet but I'll be aware on this.
NikTaMere
post Oct 5 2017, 08:23 AM

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What are the pros and cons going through an agent or to TM directly for a new subscription?

Will agent charge you an additional fee?
Ckmwpy0370
post Oct 5 2017, 09:21 AM

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QUOTE(NikTaMere @ Oct 5 2017, 08:23 AM)
What are the pros and cons going through an agent or to TM directly for a new subscription?

Will agent charge you an additional fee?
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my subscription go thru Agent
No charges

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