Guys, i cant login to the new Unifi portal account, even sent reset password also said link expired. You have this problem ?
Unifi Unifi Lite 10Mbps Brotherhood -- v3.0 --, Incoming RM99 package!? (Put On Hold)
Unifi Unifi Lite 10Mbps Brotherhood -- v3.0 --, Incoming RM99 package!? (Put On Hold)
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Oct 2 2017, 12:39 PM
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Senior Member
1,103 posts Joined: Nov 2009 |
Guys, i cant login to the new Unifi portal account, even sent reset password also said link expired. You have this problem ?
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Oct 2 2017, 01:40 PM
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All Stars
65,333 posts Joined: Jan 2003 |
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Oct 2 2017, 04:21 PM
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Senior Member
766 posts Joined: Jan 2005 From: Subang/PJ |
QUOTE(Keatsan @ Sep 30 2017, 04:26 PM) Write down all event, get some compensation. Slowly explain to them the timeline. Hopefully theyll rebate to you one month at least. At the end,no installer called or came. After calling TM CS for almost 20 times, finally someone called back and tell me joke of the year. She claim that my installation is being lifted due to the application is more than 15 days and I need to submit application again. Called the dealer that I register from, he mentioned no such thing. TM screw up this and trying to find fault. Second joke of the year, if the installation was lifted, how come I still receive call a day before the installation to reconfirm the installation date and time? And on the same day of the installation, early morning, I still receive sms of confirmation of the installation with the installer name and number. TM CS cannot answer me that. Next question, how can they remove the installation while they called me 2 days in the row to do confirmation. Do you mean that the person called to arrange for the installation didn't check? Funny way for TM doing work. Anyway, I told TM to keep the service to themselves. Wasted my time and energy. I am going back to Digi, even getting the unlimited by paying abit more but at least I get a proper service. |
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Oct 2 2017, 05:24 PM
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All Stars
17,467 posts Joined: May 2008 From: Lazada |
I wonder how to make TM to build the port for my street? I was living on landed double storey house and surrounded with all Unifi availability except mine street and my back street. lol
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Oct 2 2017, 05:26 PM
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Senior Member
743 posts Joined: Sep 2011 |
QUOTE(pwf @ Oct 2 2017, 04:21 PM) At the end,no installer called or came. After calling TM CS for almost 20 times, finally someone called back and tell me joke of the year. She claim that my installation is being lifted due to the application is more than 15 days and I need to submit application again. Called the dealer that I register from, he mentioned no such thing. TM screw up this and trying to find fault. Second joke of the year, if the installation was lifted, how come I still receive call a day before the installation to reconfirm the installation date and time? And on the same day of the installation, early morning, I still receive sms of confirmation of the installation with the installer name and number. TM CS cannot answer me that. U can pm me if u need assit, will help u settle asapNext question, how can they remove the installation while they called me 2 days in the row to do confirmation. Do you mean that the person called to arrange for the installation didn't check? Funny way for TM doing work. Anyway, I told TM to keep the service to themselves. Wasted my time and energy. I am going back to Digi, even getting the unlimited by paying abit more but at least I get a proper service. |
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Oct 2 2017, 05:49 PM
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Senior Member
766 posts Joined: Jan 2005 From: Subang/PJ |
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Oct 2 2017, 08:40 PM
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Junior Member
87 posts Joined: Oct 2012 |
For those wondering about the ping difference between streamyx, i was using streamyx 8mbps before with interleaving, but after upgrading to unifi lite also with interleaving(adsl not fibre) i see an improvement of 13-15 ms
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Oct 2 2017, 10:24 PM
Show posts by this member only | IPv6 | Post
#1248
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Senior Member
726 posts Joined: Jan 2003 |
do u guys being billed for hypptv everywhere lite which u didnt subscribe for? received the first statement for unifi lite... extra rm37.74+gst / mth and this is recurring!!! WTH
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Oct 2 2017, 10:42 PM
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Senior Member
2,262 posts Joined: Jul 2013 |
QUOTE(TrialUserXP @ Oct 2 2017, 10:24 PM) do u guys being billed for hypptv everywhere lite which u didnt subscribe for? received the first statement for unifi lite... extra rm37.74+gst / mth and this is recurring!!! WTH What a joke, do understand that Unifi standard bundle with hypptv pack. For Unifi lite, it's clearly mentioned hypptv pack required but only on everywhere version (not the hypptv stb) |
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Oct 3 2017, 04:32 AM
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Junior Member
393 posts Joined: Apr 2006 |
QUOTE(elmond @ Oct 2 2017, 10:42 PM) What a joke, do understand that Unifi standard bundle with hypptv pack. Actually its RM99 for internet + RM30 for hypptv everywhere = RM129For Unifi lite, it's clearly mentioned hypptv pack required but only on everywhere version (not the hypptv stb) This post has been edited by penew: Oct 3 2017, 04:33 AM |
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Oct 3 2017, 11:34 AM
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Senior Member
726 posts Joined: Jan 2003 |
ic, silly me.. thx for the clarification
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Oct 3 2017, 11:41 AM
Show posts by this member only | IPv6 | Post
#1252
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Senior Member
3,669 posts Joined: Apr 2006 |
QUOTE(TrialUserXP @ Oct 3 2017, 11:34 AM) Even if you don't use hypptv everywhere app, you still got charged for it.But if you use hypptv everywhere app to stream...it takes a chunk off your 10Mbps bandwidth. For unifi with set-top box, the streaming bandwidth is separated from data bandwidth through the usage of VLAN. TM dedicates 8-10Mbps bandwidth for this purpose. Example, if one subscribe 30Mbps, he/she can get full 30Mbps downloading other stuff while streaming 8-10Mbps of Hypptv FOX Sport concurrently. The bandwidth is not shared unlike hypptv everywhere app. |
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Oct 3 2017, 12:00 PM
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Senior Member
983 posts Joined: Sep 2005 From: Selangor |
Any agent able to help me get the best offer for Unifi LITE 129 inclusive GST?
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Oct 3 2017, 12:03 PM
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Senior Member
572 posts Joined: Sep 2008 |
Anyone received call from TM today for the reward of 6 month insurance coverage thingy?
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Oct 3 2017, 12:21 PM
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Junior Member
463 posts Joined: Mar 2009 From: JB |
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Oct 3 2017, 10:45 PM
Show posts by this member only | IPv6 | Post
#1256
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Senior Member
1,448 posts Joined: Apr 2007 |
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Oct 4 2017, 12:32 AM
Show posts by this member only | IPv6 | Post
#1257
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Senior Member
4,720 posts Joined: Jan 2003 |
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Oct 4 2017, 10:10 AM
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Senior Member
1,218 posts Joined: Jan 2010 From: Today 06.09 am |
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Oct 5 2017, 08:23 AM
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Junior Member
42 posts Joined: Nov 2016 |
What are the pros and cons going through an agent or to TM directly for a new subscription?
Will agent charge you an additional fee? |
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Oct 5 2017, 09:21 AM
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Senior Member
3,821 posts Joined: May 2016 |
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