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Unifi Unifi Lite 10Mbps Brotherhood -- v3.0 --, Incoming RM99 package!? (Put On Hold)

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cybpsych
post Aug 3 2017, 09:33 AM

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heard rumors that there will be new TM portal (and mobile app) by end August.
cybpsych
post Aug 4 2017, 08:32 AM

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QUOTE(socratesman @ Aug 4 2017, 05:32 AM)
I think it's been put there for eventual quota implemention cry.gif
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exactly.

TM is putting there to protect them, if in future they want to implement throttling (which happened few years ago but then scrapped the idea), they have these information already published to the public.

there is no solid reason for customer to complaint because the "quota" already been published, just that they havent enforced FUP aka throttling.
cybpsych
post Aug 5 2017, 03:29 PM

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QUOTE(andyng38 @ Aug 4 2017, 10:07 PM)
I know what u r going thru. It's a very messy system. The staff at TM Point sorted out the Rewards issue for me.

And now I'll have to go back to Tm Point to sort out my final Streamyx bill. They credited me with half month's fee instead of charging me for the usage till my Unifi Lite was activated, and are also refunding my deposit. Dunno why they couldn't just transfer my deposit to my Unifi account...or Unifi doesn't require a deposit?? It's all very weird, but at least they're VERY consistent with the convoluted messiness. Sigh.
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they have many systems. streamyx billing system is different and separate from unifi's.

from our view, transfer the deposit would be easy, but system cant do that easily/seamlessly.
cybpsych
post Aug 17 2017, 08:29 AM

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cant find any hq version. seems like limited promo till Dec 2017 hmm.gif

looks like Lenovo tablet.

user posted image
cybpsych
post Aug 17 2017, 09:07 AM

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QUOTE(MGM @ Aug 17 2017, 08:54 AM)
Turns out early birds get the shyt.
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that's the shitty part by any service providers when they want to acquire more subscribers.

they keep tweaking/offering different goodies, which can be either sux or gooding, depending on the ppl getting it laugh.gif

for me, this tablet is still sux and has zero value, to me at least. i'd rather they drop the hypptv bundling (or at least option to cancel the subscription) once and for all.

wish.... sweat.gif
cybpsych
post Aug 24 2017, 02:52 PM

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QUOTE(askm @ Aug 24 2017, 08:35 AM)
This is my 1st unifi lite bill. No extra charges on installation, TM just running 5m length of fibre to my house.
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QUOTE(askm @ Aug 24 2017, 12:05 PM)
Right, Exactly that date of my unifi was installed without prorated.
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QUOTE(turbogogo @ Aug 24 2017, 12:15 PM)
That's strange. I heard billing is prorated. Why some prorated, some not?
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19th is one of the bill date.

from the bill, you can see 19/7 - 19/8 ("current month" when install), then 19/8 - 19/9 is the advance fee.
cybpsych
post Sep 15 2017, 11:21 AM

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they are killing off streamyx brand.
cybpsych
post Sep 16 2017, 10:51 AM

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where's the mobile app?
cybpsych
post Sep 21 2017, 03:43 PM

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QUOTE(RotiPrata @ Sep 21 2017, 12:00 PM)
Hi, do you guys think that tm will maybe introduce a data cap for unifi soon? As this unifi lite plan is kinda a no brainer upgrade from streamyx
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this is one of their fiberization project to shift streamyx customers to fiber-based services.

unlimited/uncapped quota for unifi is one of their selling point. if, and when they set a quota, they will directly compete with telcos and lose the advantage.

my guess is tm to keep unifi as unlimited fixed broadband, while positioning webe unifi mobile with quota to go against telcos instead.
cybpsych
post Sep 27 2017, 06:12 PM

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QUOTE(birain @ Sep 27 2017, 04:32 PM)
-guys, anyone of you able to download the e-bill (pdf format) from unifi portal yet?
-and for your first bill, did you get TMrewards points credit into your account?
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1) no issues with ebill. can download easily.

2) tmrewards, i noticed it will credited on the following month, not on the same bill month. also, i noticed it gets credited on 10th/11th of the following month. not sure if everyone follow the same date.

sometimes i dont bother much because the points = payment amount, not the actual billed amount.


cybpsych
post Oct 2 2017, 01:40 PM

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QUOTE(Left4Dead2 @ Oct 2 2017, 12:39 PM)
Guys, i cant login to the new Unifi portal account, even sent reset password also said link expired. You have this problem ?
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no issue.
cybpsych
post Oct 23 2017, 04:16 PM

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QUOTE(azu_omame @ Oct 23 2017, 03:24 PM)
Just received my 1st bill from TM (UNIFI LITE 10)

Total RM 212.60

ONE TIME CHARGES    RM10.00
RECURRING CHARGES RM189.21
USAGE CHARGES        RM1.90
GST                          RM11.47

Its combine 2 bills rite? Kinda fail matematik la...coz I thought its +-RM300 (RM129+129+10 (stamp duty) + telephone)

wacko.gif

And after this, bill back to normal la kan? RM129 + 6% gst + telephone?
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read thru the details under SERVICE DETAIL. from there you can see how the proration works. notice the START DATE and END DATE.
cybpsych
post Oct 23 2017, 05:45 PM

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QUOTE(azu_omame @ Oct 23 2017, 05:00 PM)
Ah, now I understand..not full 2 months bill...thank u for the clarification. Btw, I just know about the RM99..haha...TM suka2 surprise la...not even a month I subscribed  shakehead.gif
Btw, I just redeemed my TM Reward.

Rebate Amount    : RM 50.00
Points Deducted    : 5,000

If my bill is RM212.60
Just pay RM162.60 rite?

Already received "TM Rewards Confirmation on TM Bill Rebate Redemption" email...is there any confirmation code or something that I should wait before I pay the bill? Or just pay the bill like usual (minus the RM50)?

I googled, and read TM Reward website but still no clue  blink.gif

*sorry for my english
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check the self care amount, if not mistaken, it would show RM162.60 (minus -RM50 adjustment rebate from tmreward redemption).
cybpsych
post Oct 25 2017, 08:11 AM

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FYI, there are 10x Bill Cycle (BC) dates for TM UniFi: 1 4 7 10 13 16 19 22 25 28

do a livechat to change the bill date. the next bill will have some proration to adjust back to new bill date.

Note: Payment Due Date (PDD) is always BC+21 days, so plan accordingly to your convenience (i.e. gaji day) biggrin.gif
cybpsych
post Oct 28 2017, 10:51 AM

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perhaps this branding,

wifi@unfii
mobile@unifi ? from webe, prepaid or postpaid? hmm.gif
broadband@unifi ? from streamyx

i guess they following this naming trend
cybpsych
post Oct 28 2017, 09:55 PM

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QUOTE(monkeybeh @ Oct 28 2017, 07:48 PM)
...and they came up with something more pathetic called TMgo
https://www.tm.com.my/tmgo/Pages/index-eng.html
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that one, blame mcmc
cybpsych
post Nov 2 2017, 10:17 AM

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30Mbps@RM139 for 2 years.

what happened AFTER 2 years? revert to RM199?

**ok, saw the leaflet. revert to retail price RM199 from 25th month onwards**

This post has been edited by cybpsych: Nov 2 2017, 10:18 AM
cybpsych
post Nov 6 2017, 11:38 AM

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QUOTE(andyng38 @ Nov 6 2017, 10:40 AM)
Last weekend I popped to my TM agent's stall (got unifi lite from them) and inquired out of curiosity. The awek told me the following:

No penalty to upgrade to the 30mbps package. No installer need to go to the house...upgrade will be done at TM. Must go to TM Point to collect the STB yourself. Contract will be extended by 24 months. After contract expires, the price will be RM199/month + GST (I asked again to confirm the amount...RM199 is rather steep!!).
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RM199 is the retail price. nothing new wat.

you should be aware of the promo T&C that the RM60 discount is only for 24 months, and revert back to RM199 on the 25th month.

some may take the plunge to change now, 2 yrs is long anyway, many things could happen from TM side laugh.gif

some scared to pay RM199 2yrs later, just like you.
cybpsych
post Nov 7 2017, 06:27 PM

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QUOTE(zeronehza @ Nov 7 2017, 06:13 PM)
.... register new higher  package with cheaper price.. terminate old one..
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am also thinking this method.

but what if downgrade to whatever plan 2 yrs later? possible? since contract would end as well.
cybpsych
post Nov 12 2017, 08:57 AM

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QUOTE(mapeyeo1 @ Nov 12 2017, 02:10 AM)
Hi, I registered for VIP 5 unifi last time at the price of RM 149 without GST, it came with hypptv and set-top-box (STB), cordless phone and free call to fixed line. Then it got upgraded for free to VIP 10.

What i want to ask is my VIP 10 the same as UniFi Lite 10Mbps, with the difference being only no free call to fixed line and the price difference is RM 20?

Cuz the name is not the same, I get confused, haha
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not vip10. will be shown as unifi lite 10mbps thank you campaign 2017.

price maintained. free calls also maintained. u just get double speed.


new registration of unifi lite 10mbps is rm149 with free voice also. optional to remove voice pack rm20.

essentially same for both. since u need voice. then no difference compared to vip5 price.

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