Hi guys.
Anyone who stays in Cyberjaya subscribes their internet? Previously they are called City Broadband http://www.citybroadband.my/residential.html and then they rebranded recently.

I will move to Cyberjaya soon but just curious their reliability.

More info :
https://www.lowyat.net/2017/133385/can-now-...-399-per-month/
https://amanz.my/2017140225/
Kopitiam thread - https://forum.lowyat.net/topic/4313273/all

install yesterday..30mbps free 2years..





and on wifi

install yesterday..30mbps free 2years..





and on wifi

What router do they provide?

I believe they just got acquired by TM

install yesterday..30mbps free 2years..





and on wifi

Duduk Masreca ke bro ?

install yesterday..30mbps free 2years..





and on wifi

haiiiiii

install yesterday..30mbps free 2years..





and on wifi

There're no 30 Mbps plans listed on their new website.

The most cikai one is 100 Mbps for RM 129 monthly.

How/why'd you get 30 Mbps?

Old router?

There're no 30 Mbps plans listed on their new website.

The most cikai one is 100 Mbps for RM 129 monthly.

How/why'd you get 30 Mbps?

Old router?

Did they provide you with a WiFi router?

If so, which brand and model?

some said, they're supplied with a calix router. It is a all in one modem / router i guess.

yeah the calix router is pretty basic. i then use it as a "dumb"device and pair it to my asus router. wireless is much better than calix.

where has this ISP been? 1Gb/s for RM 400 is great, especially because i have a router that can do 10Gb/s symmetrical with no hardware acceleration and a heavy config and with VPN too.

Can i order 10 of these and pipe them into SFP+ ?

what router is that?
i think it's possible to bundle them together via SFP+.

Mikrotik CCR1036 with 2 SFP+ ports. I also have a switch with 2 SFP+ ports too. That router has 36 CPU cores, each core capable of 1Gb/s of NAT + PPPOE+ VPN + configs. The extra processing power can be used for gigabits worth of VPN too.

When i bought my CCR it was at the RRP back then when it first came out straight from europe, i wonder if its possible to get it for the same price in malaysia as i've been seeing 50% price hikes from mikrotik distributors in malaysia. The RB750Gr3 (hex) for instance costs more than rm 400 in Malaysia when its retail price is $70 which is what you'll find the price at in US and the malaysian distributors dont even include GST in pricing for that huge price hike.

Aren't that router is a bit overkill for home use? hehe

hi guys wanna ask whoever that is using this server latency for City broadband gooding?

1) to STEAM servers in SG ok ?
    can u help ping these SG steam servers i googled lol
    - 103.28.54.1
    - 103.10.124.1
or
US(NA) -  104.160.131.3

would be much appreciated if anyone can help ping these on city broadband

yeah the calix router is pretty basic. i then use it as a "dumb"device and pair it to my asus router. wireless is much better than calix.

any wired ISP in malaysia will give good latency and bandwidth to singapore. I find TM to have the best latency for most international stuff so if you game on servers outside south east asia you will find TM to be the best in that regard. Since im stuck with TM and Time at the moment i cant order this and see how it is. Anyone with this internet, please try a speed test to a foreign server in US or EU.

Pinging 103.28.54.1 with 32 bytes of data:
Reply from 103.28.54.1: bytes=32 time=184ms TTL=43
Reply from 103.28.54.1: bytes=32 time=199ms TTL=43
Reply from 103.28.54.1: bytes=32 time=190ms TTL=43
Reply from 103.28.54.1: bytes=32 time=194ms TTL=43
Pinging 103.10.124.1 with 32 bytes of data:
Reply from 103.10.124.1: bytes=32 time=175ms TTL=44
Reply from 103.10.124.1: bytes=32 time=175ms TTL=44
Reply from 103.10.124.1: bytes=32 time=176ms TTL=44
Reply from 103.10.124.1: bytes=32 time=176ms TTL=44

Pinging 104.160.131.3 with 32 bytes of data:
Reply from 104.160.131.3: bytes=32 time=272ms TTL=46
Reply from 104.160.131.3: bytes=32 time=283ms TTL=46
Reply from 104.160.131.3: bytes=32 time=278ms TTL=46
Reply from 104.160.131.3: bytes=32 time=276ms TTL=46

Is there any other GPON solution to replace this Calix?
I did found some, but not sure if it will working or not.
Furthermore, Calix is inaccessible via SSH nor telnet.

hi guys wanna ask whoever that is using this server latency for City broadband gooding?

1) to STEAM servers in SG ok ?
    can u help ping these SG steam servers i googled lol
    - 103.28.54.1
    - 103.10.124.1
or
US(NA) -  104.160.131.3

would be much appreciated if anyone can help ping these on city broadband

6428P#ping 103.28.54.1 repeat 15
Pinging 103.28.54.1 with 0 bytes of data:

Reply From 103.28.54.1: icmp_seq = 0. time= 20000 usec.
Reply From 103.28.54.1: icmp_seq = 1. time= 30000 usec.
Reply From 103.28.54.1: icmp_seq = 2. time= 50000 usec.
Reply From 103.28.54.1: icmp_seq = 3. time= 10000 usec.
Reply From 103.28.54.1: icmp_seq = 4. time= 30000 usec.
Reply From 103.28.54.1: icmp_seq = 5. time= 30000 usec.
Reply From 103.28.54.1: icmp_seq = 6. time= 60000 usec.
Reply From 103.28.54.1: icmp_seq = 7. time= 60000 usec.
Reply From 103.28.54.1: icmp_seq = 8. time= 20000 usec.
Reply From 103.28.54.1: icmp_seq = 9. time= 30000 usec.
Reply From 103.28.54.1: icmp_seq = 10. time= 10000 usec.
Reply From 103.28.54.1: icmp_seq = 11. time= 10000 usec.
Reply From 103.28.54.1: icmp_seq = 12. time= 30000 usec.
Reply From 103.28.54.1: icmp_seq = 13. time= 30000 usec.
Reply From 103.28.54.1: icmp_seq = 14. time= 30000 usec.

----103.28.54.1 PING statistics----
15 packets transmitted, 15 packets received, 0% packet loss
round-trip (msec) min/avg/max = 10/30/60

6428P#
6428P#
6428P#
6428P#ping 103.10.124.1 repeat 15
Pinging 103.10.124.1 with 0 bytes of data:

Reply From 103.10.124.1: icmp_seq = 0. time= 10000 usec.
Reply From 103.10.124.1: icmp_seq = 1. time <10 msec.
Reply From 103.10.124.1: icmp_seq = 2. time <10 msec.
Reply From 103.10.124.1: icmp_seq = 3. time= 10000 usec.
Reply From 103.10.124.1: icmp_seq = 4. time= 10000 usec.
Reply From 103.10.124.1: icmp_seq = 5. time= 10000 usec.
Reply From 103.10.124.1: icmp_seq = 6. time <10 msec.
Reply From 103.10.124.1: icmp_seq = 7. time <10 msec.
Reply From 103.10.124.1: icmp_seq = 8. time <10 msec.
Reply From 103.10.124.1: icmp_seq = 9. time <10 msec.
Reply From 103.10.124.1: icmp_seq = 10. time= 10000 usec.
Reply From 103.10.124.1: icmp_seq = 11. time <10 msec.
Reply From 103.10.124.1: icmp_seq = 12. time= 10000 usec.
Reply From 103.10.124.1: icmp_seq = 13. time <10 msec.
Reply From 103.10.124.1: icmp_seq = 14. time <10 msec.

----103.10.124.1 PING statistics----
15 packets transmitted, 15 packets received, 0% packet loss
round-trip (msec) min/avg/max = <10/4/10

6428P#
6428P#
6428P#ping 104.160.131.3 repeat 15
Pinging 104.160.131.3 with 0 bytes of data:

Reply From 104.160.131.3: icmp_seq = 0. time= 260000 usec.
Reply From 104.160.131.3: icmp_seq = 1. time= 270000 usec.
Reply From 104.160.131.3: icmp_seq = 2. time= 260000 usec.
Reply From 104.160.131.3: icmp_seq = 3. time= 260000 usec.
Reply From 104.160.131.3: icmp_seq = 4. time= 260000 usec.
Reply From 104.160.131.3: icmp_seq = 5. time= 260000 usec.
Reply From 104.160.131.3: icmp_seq = 6. time= 270000 usec.
Reply From 104.160.131.3: icmp_seq = 7. time= 260000 usec.
Reply From 104.160.131.3: icmp_seq = 8. time= 260000 usec.
Reply From 104.160.131.3: icmp_seq = 9. time= 260000 usec.
Reply From 104.160.131.3: icmp_seq = 10. time= 260000 usec.
Reply From 104.160.131.3: icmp_seq = 11. time= 260000 usec.
Reply From 104.160.131.3: icmp_seq = 12. time= 260000 usec.
Reply From 104.160.131.3: icmp_seq = 13. time= 260000 usec.
Reply From 104.160.131.3: icmp_seq = 14. time= 260000 usec.

----104.160.131.3 PING statistics----
15 packets transmitted, 15 packets received, 0% packet loss
round-trip (msec) min/avg/max = 260/261/270

6428P#

Yes, but you need an SFP port on your router and a SFP GPON module (the correct type).

I wonder the Ubiquiti GPON is compatible with SHTech's OLT.

https://www.ubnt.com/ufiber/ufiber-nano-g/

many brands have a GPON SFP module. There are a couple of types at least.

I know some here say theres authentication on modem but truthfully there isnt. a modem's job is only to convert between one medium and another. Many modems are also routers because they come with their own CPU and RAM that the manufacturer just make it a router too. The actual authentication and encryption is done by the router.

Hi all,

i don't know if tenants are brief about this but i was informed by a technician in sh technology that if your internet connection is down. Check if the broadband status is on or not.

If the broadband led is green + service led is red/off : proceed to report to sh tech
if the broadband led is red/off + service led is red/off: file a complaint to your building management.

The cabling is handled by building management so when you report to sh tech when your broadband led is off, it will take a longer time for your complaint to be processed since sh tech then will need to contact the building management about your internet issue.

I believe this is due to the maintenance carried out by SH. They are saying that there is a problem in Core Fiber and they are going to remedy it to another secondary core.

bro..masreca owner ke?

does anyone here subscribe for the 500Mbps or the 1Gbps plan?
i've heard that they are providing you with a different GPON router which is Calix Gigacenter if am not mistaken? what model is it? FYI the standard >500mbps is using the Calix Gigahubs.

im facing intermittent to global link now..since last night..

user berbayar @kronos_fir18 .. ada isu jugak tak?

Mine is getting 100 mbps for my condo.

But I can top up a bit for 500 mbps and also 1 gbps ..

So i ask to upgrade for 500 mps .. they are still using the same router

But when I test speed it varies. .. sometimes 200 .. sometimes 400 .. not so stable ..
since my condo is giving me 100 mbps for 2 years, might as well I stick to free one.

So after 1 week of testing, I complain to them and downgrade back to 100.

Sufficient enough for me

Which Condo that are you staying @odin88? Ceria or Garden or Masreca?
In my home, 100Mbps is currently underutilized for daily browsing. Average around 10-20Mbps.

Back to the topic, i did ask them last January and they said they will gave you another router if i believe the user *requested*. 
The device will be the GigaCenter. But am not sure which model. I believe it's between 844 & 854.

yeah the calix router is pretty basic. i then use it as a "dumb"device and pair it to my asus router. wireless is much better than calix.

Please teach me how to configure this

It's simple mate, here's the basic step :-

Login in to your calix router
turn off your wireless
plug in your custom router on the calix lan port
if you are using asus like mine, use the auto detect function on the wan side.
if u are using other router, make sure using an IP that is in the same subnet as the Calix LAN.

Some features like Dynamic DNS will not work  here due to multiple NAT that is being implemented by Setia Haruman.
U can't get a public IP on your CAlix though.

Anyhow, do let me know if u encounter any issue. Glad to helps.

what kind model asus you use?

tq bro.

btw above step tu applied kalo mode router tu ialah "wireless router".

paling senang nak wat buat router mode tu in "access point" mode. die akan auto nego dhcp ngan calix.
kawe pakai asus rt-ac1200g+.

fuuuu 100Mbps UL/DL, ping 1ms.. i iz jelly..

There is a moment when you didn't know what to do with that kind of speed......................  

haha Agree .. but then downtime is often compare to Unifi T___T

Hi guys wanna ask ya i just switched to Cyberbroadband 100Mb.
now that im on it certain sites that i visit keep giving me captcha its getting annoying 


did virus scans all turned out clean.

can i get them to do something on their end? since ip belongs to them..?

yeah the dns is defaulted to 8.8.8.8/8.8.4.4

so nothing much we can do ?
can i change my dns to cloudflare or something else,
on my router will it fix this ?

u can report to them...as for myself, im not using thier stock router..n I change the dns at my router..

Actually, its not directly related with DNS. Yes true indeed that; whenever people is searching for a website, DNS request will be sent to query the data from source to destination. In our case, the router is set to Google DNS (8.8.8.8 & 8.8.4.4), and you can imagine there is 900 unit of Masreca that send a query to Google DNS. Truthfully, this is consider to be a on small scale compared to a global DNS Request.

So What is DNS - DNS is a Domain Name Services that Mapping a numerical IP address to a Human readable format called "words" Eg :

Non-authoritative answer:
Name:    google.com
Addresses:  2404:6800:4001:80e::200e
          216.58.221.206.
216.58.221.206 -> Google.com

In an easy word, DNS is a kind of services that we don't need to remember a numerical addresses of a webpage. We only need to remember the page name instead of its number. 

So why do i say that DNS is not directly related?

====================

The real issue lie in the NAT (Network Address Translation).

What is NAT then?

It is a process in which remapping one IP address space into another by modifying network address information in the IP header of packets while they are in transit across a traffic routing device. For example, the SH network is using a Multiple layer of NAT to advertise the internal IP. When the IP is in SH, the NAT addresses will be super-net to form a single IP going out to the outside world.

For Example, let say Ceria residence is having a a class A private subnet of 10.10.10.0/24 and Masreca is having a Class A Private subnet of 10.10.11.0/24 - Both of this subnet will be aggregated/Supernetted to  form a Class A private network of 10.10.10.0/23. This Network is then advertise to the outside world using only a single Public IP address.

So This is where the real issue come, A single Public IP is having a lot of query to Google DNS. That is why Google is flagging the IP and to counteract it, google  implemented CAPTCHAs to verify that the request is from a valid user and not from an automated request.

You can ask the residence to check what is the Public IP is being used. I bet that all of the residence of Masreca or Ceria residece will get the same public address.
For example; Currently in Masreca they are having this Public IP : "Your IPv4 Address Is: 202.168.64.141 "
======================

To resolve this kind of issue, in the past, I've subscribe to a Maxis Fiber services and they do provide a public addresses to their user. The advantage of using a publicly assign (DHCP) addresses is that I've never experience the CAPTCHAs issue and and i can directly access  my router from outside. Easy word is that my router is accessible from WAN environment. From google POV, using a public address will make the user become legitimate because of less query being send to google instead of using a private address that is being NAT-ed (is that a word? lol) that send a LOT of request from only single IP address.

======================

I did check and it seems that we can try to ask SH to provide a public assign DHCP IP instead of using a NAT-ed IP to assign to the CALIX router.

Below is the IP range of SH :

inetnum:        202.168.64.0 - 202.168.79.255
netname:        CITYBROADBAND
descr:          Setia Haruman Technology, Sdn Bhd, 

Below is the IP range of Maxis :

inetnum:        202.75.128.0 - 202.75.159.255
netname:        MAXISNET
descr:          Maxis Broadband Sdn Bhd

Indeed, Maxis have more IP allocation compared to SH thus this is might be the reason why maxis can offer public IP to their customers.
Anyhow, I can suggest the user to contact SH and ask them to change to Public address instead of Private address.
I've done that before with Maxis but not sure with SH.

=========================

Changing the DNS address to other address will help to alleviate the situation temporarily but not entirely.
Even though you are changing the google DNS to a Cloudflare DNS, if you still using the Google search engine, google will still detect you are from the same address and you will still need to solve the CAPTCHAs.

Hope above explanation helps.

It's simple mate, here's the basic step :-

Login in to your calix router
turn off your wireless
plug in your custom router on the calix lan port
if you are using asus like mine, use the auto detect function on the wan side.
if u are using other router, make sure using an IP that is in the same subnet as the Calix LAN.

Some features like Dynamic DNS will not work  here due to multiple NAT that is being implemented by Setia Haruman.
U can't get a public IP on your CAlix though.

Anyhow, do let me know if u encounter any issue. Glad to helps.

May i know your speed test results is running on wifi or lan cable?

does anyone know if CBB will be getting any price reduction like the rest of the ISP ?

Yesterday,i saw some ads inside facebook. It's 109 for 100Mbps.
New speed 300Mbps for 149.
500Mbps & 1Gbps same old price 259 and 399 respectively.
I suggest you go check TIME broadband. 1Gbps for 199 only.

haha sadly my area no time support
only CBB & unifi (30mb)

ape lagi bro, kasi tukar TIME plak..haha

  thanks for the detailed explanation 
i guess  i get it now. once the captchas come back ill try and get them to provide me with a non private ip and share my experience here

hi how is your recaptcha issue? im having the problem and it is getting worse. some of the website and my tv box is totally unusable because the recaptcha will stuck without showing pictures for validation..

do u have any fix can share with me?

Request for a public IP address. This will resolve your Captchas issue.
i've done that. You need to provide them with your ONT serials and MAC.

From attachment below, you can see that my router has been assigned with a public address instead of private IP range.

sifu do you have the email address or contact number for me to request the public ip?

Hotline
1300-38-8000

hello@citybroadband.my

anyone else affected with no internet now ?
i called them they said its been 1 hour it's down .
they did not want to tell me due to what .

yup..restart the device and plug off n in the fiber cable will make the connection back again..

Are any of you facing intermittent connection with Cyberjaya Broadband where every few minutes or so the net will go down. Simple way to check is by ping -t and the connect is horribly unstable. I dont know what else to do, im using Cat7e cable to the Calix router. The only solution i see is buying my own router with 5ghz (but im on ethernet and not WLAN) or perform a proper network analysis with a tool for a month and twitter/fb complain them.

They sent their technical guys who look more like school kids and changed the fibre clip in the calix because the fibre line was above 24db when its supposed to be lower. I regretted taking Cyberjaya broadband, least with Maxis FTTH they cut your throat with price but the connection is never this unstable.
Haizz now have contract to undo.

I am having the same issue last monday. Escalate and call them. They reset my connection few times and it worked till today. Why bother having a 5Ghz router if the cable itself is showing a line degradation?

Did you upgrade to a higher speed?
Try TIME Broadband. i've heard they have a nearly 99% uptime.
TIME user haven't complain anything. aren't am i right @Nazman? Hehe