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Other ISP Cyberjaya Broadband / City Broadband, Can also call them Setia Haruman Tech

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spax
post Jan 10 2019, 12:41 AM

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Are any of you facing intermittent connection with Cyberjaya Broadband where every few minutes or so the net will go down. Simple way to check is by ping -t and the connect is horribly unstable. I dont know what else to do, im using Cat7e cable to the Calix router. The only solution i see is buying my own router with 5ghz (but im on ethernet and not WLAN) or perform a proper network analysis with a tool for a month and twitter/fb complain them.

They sent their technical guys who look more like school kids and changed the fibre clip in the calix because the fibre line was above 24db when its supposed to be lower. I regretted taking Cyberjaya broadband, least with Maxis FTTH they cut your throat with price but the connection is never this unstable.
Haizz now have contract to undo.
spax
post Jan 11 2019, 10:31 AM

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Thanks guys for the feedback sadly my location doesn't have TIME coverage but if they do i will definitely change and break contract. No point providing 1Gbps connection at cheap price if your dropping packets every minute.
spax
post Jan 23 2019, 08:52 PM

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QUOTE(odin88 @ Jan 16 2019, 10:00 AM)
which condo are u staying ?
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Im staying in cyber height villa and the internet is unbearable even though its fiber.

Its high time i change to Maxis, i really want TIME but got no coverage in my place.

i cant use internet when packets are dropping so frequent, its like restarting every 10 mins. Is anyone else also experiencing this horrible quality with Cyberjaya Broadband ?
spax
post May 12 2019, 03:00 PM

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Yea heliozguard Do not ever subscribe to Cyberjaya Broadband, you will get intermittent connection from the source nothing to do with your router and they will say we promise you 30 or 100 MBps which is true but what is the point if the packet keeps dropping every 5 minutes and i have to wait for it to reconnect. I guess we either wait for TM/Maxis to lay fiber in CHV or just wait for TIME which will do a better job. I will go for the latter as they are already in surrounding condos.

 

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