Welcome Guest ( Log In | Register )


10 Pages < 1 2 3 4 > » Bottom
Bump Topic Add Reply RSS Feed New Topic New Poll

Outline · [ Standard ] · Linear+

> Honda Malaysia HORRIBLE AFTER SALES SERVICE, After sales service by Honda Malaysia

views
     
aquilaTE
post Jun 1 2017, 10:09 AM

Casual
***
Group: Junior Member
Posts: 451

Joined: Mar 2007


Not happy with that SC, try another one.
flyingteeku
post Jun 1 2017, 10:23 AM

Regular
******
Group: Senior Member
Posts: 1,967

Joined: Dec 2006


QUOTE(prozdennis @ Jun 1 2017, 08:26 AM)
hmm, just get my City V spec. Currently already drove 450km.. i wonder when should I make the appointment for my 1000km service..
*
give buffer 2-3 weeks and call in to make appointment..the honda car service is usually fully booked until the next 2 weeks..
chongkiatz
post Jun 1 2017, 11:00 AM

Look at all my stars!!
*******
Group: Senior Member
Posts: 4,052

Joined: Sep 2008
From: Kuala Terengganu
I don think there is good sc in malaysia except the bmw and merc, but they charge sky high price


So no need to boycott brand because u almost need to boycott all branded car in malaysia, end up u better just buy a bicycle and maintenance urself without complain
Ginny88
post Jun 1 2017, 11:06 AM

Getting Started
**
Group: Junior Member
Posts: 122

Joined: Oct 2011
QUOTE(chongkiatz @ Jun 1 2017, 11:00 AM)
I don think there is good sc in malaysia except the bmw and merc, but they charge sky high price 
So no need to boycott brand because u almost need to boycott all branded car in malaysia,  end up u better just buy a bicycle and maintenance urself without complain
*
Think again. There are many complaints about merc and BMW SCs in forums also.

Ahmad Fikri Bin Mahmood
post Jun 1 2017, 11:16 AM

Getting Started
**
Group: Junior Member
Posts: 60

Joined: Nov 2014


QUOTE(-PuPu^ZaPruD3r- @ May 31 2017, 09:18 PM)
To service my Honda, I need to make an appointment 1 month in advance! Really unacceptable and ridiculous for me..
*
at least protong SC still better that this

oh wai...
jepakazoid_82
post Jun 1 2017, 11:24 AM

Enthusiast
*****
Group: Senior Member
Posts: 748

Joined: Jul 2009
QUOTE(lil_flank @ May 31 2017, 09:21 PM)
So far i only been to two which is Actmar Klang and Setia Alam.  Actmar klang not tat good. Setia alam still ok but both are not up to my expectation.
*
Have u been to Gleamarie one? Wondering which one is better Setia Alam or Glenmarie.
lil_flank
post Jun 1 2017, 12:28 PM

Casual
***
Group: Junior Member
Posts: 321

Joined: Jul 2007
From: Far Far Away


QUOTE(jepakazoid_82 @ Jun 1 2017, 11:24 AM)
Have u been to Gleamarie one? Wondering which one is better Setia Alam or Glenmarie.
*
Never been there so can't give u advice.
aquilaTE
post Jun 1 2017, 12:30 PM

Casual
***
Group: Junior Member
Posts: 451

Joined: Mar 2007


QUOTE(jepakazoid_82 @ Jun 1 2017, 11:24 AM)
Have u been to Gleamarie one? Wondering which one is better Setia Alam or Glenmarie.
*
I haven't been to the Setia Alam but the one in Glenmarie (Hzn Cars) is the one I've frequented. So far their services have been satisfactory those I have heard of few complaints in the past. The SC along Jln Templer is the most recommended one I've heard from various Honda users.
barista
post Jun 1 2017, 12:31 PM

Getting there
*****
Group: Senior Member
Posts: 738

Joined: Aug 2008


Small thing like this also need to go service center?
rcracer
post Jun 1 2017, 12:44 PM

?????
*******
Group: Senior Member
Posts: 3,462

Joined: Jan 2003
I can't fix my own cars simply because of warranty , otherwise I done a lot myself

I 100 believe I'm much better skilled and higher quality of work than any service centre mechanic
chongkiatz
post Jun 1 2017, 01:21 PM

Look at all my stars!!
*******
Group: Senior Member
Posts: 4,052

Joined: Sep 2008
From: Kuala Terengganu
QUOTE(Ginny88 @ Jun 1 2017, 11:06 AM)
Think again. There are many complaints about merc and BMW SCs in forums also.
*
Omg, so there is no good sc in malaysia , so no matter what brand u go end up will dissapointed with after sales service , so ts don just bash on honda, other brand also not that good too
G-CooL^_^
post Jun 1 2017, 01:37 PM

Getting Started
**
Group: Junior Member
Posts: 168

Joined: Jan 2003
From: Kuala Lumpur



Buy honda, complaint

Buy Toyota, complaint,

Buy Merc, complaint.

Buy VW, complait,

But proton, complaint,

So what u want to buy ? Bicycle ? also complaint
FlamingFox
post Jun 1 2017, 02:38 PM

o(@_@)o
******
Group: Senior Member
Posts: 1,136

Joined: Oct 2005


I can walk-in to perform normal service at Perodua. If got issue, they ask me to make appointment. Same case?
IamAHuman
post Jun 1 2017, 02:49 PM

Getting Started
**
Group: Junior Member
Posts: 70

Joined: Mar 2016
first of all,

1. can you drive your car without the windscreen water mist?
2. Does it impose a great danger to your life?
3. Does it leave you stranded?
4. Does it cause fire hazard?

If the answer is yes to one of the question above, then you have every right to complain Honda Malaysia.

However, if the answers are NO, then why you cannot wait till the next service or whenever Honda Service Centers are available????

Impatience is a virtue!


NeoMnemonic
post Jun 1 2017, 02:54 PM

On my way
****
Group: Senior Member
Posts: 670

Joined: Jun 2008


biasalah budaya kita

QUOTE(G-CooL^_^ @ Jun 1 2017, 02:37 PM)
Buy honda, complaint

Buy Toyota, complaint,

Buy Merc, complaint.

Buy VW, complait,

But proton, complaint,

So what u want to buy ? Bicycle ? also complaint
*
aquilaTE
post Jun 1 2017, 02:56 PM

Casual
***
Group: Junior Member
Posts: 451

Joined: Mar 2007


QUOTE(IamAHuman @ Jun 1 2017, 02:49 PM)
first of all,

1. can you drive your car without the windscreen water mist?
2. Does it impose a great danger to your life?
3. Does it leave you stranded?
4. Does it cause fire hazard?

If the answer is yes to one of the question above, then you have every right to complain Honda Malaysia.

However, if the answers are NO, then why you cannot wait till the next service or whenever Honda Service Centers are available????

Impatience is a virtue!
*
Eh... it's Patience is a Virtue whistling.gif
Jet23sky
post Jun 1 2017, 04:04 PM

Love is Peace~~~~~
******
Group: Senior Member
Posts: 1,326

Joined: Jan 2003
QUOTE(dares @ Jun 1 2017, 09:50 AM)
I tot that only happens with VW
*
I thought this happened for every brand right? Even my car broke down, I will just call car dealer and he helped me to find a trusted third party tow car to help me.

Well, can't really ask the local service center to help you on that in such a short notice. It could be apply only in Malaysia.
Jet23sky
post Jun 1 2017, 04:05 PM

Love is Peace~~~~~
******
Group: Senior Member
Posts: 1,326

Joined: Jan 2003
QUOTE(NeoMnemonic @ Jun 1 2017, 02:54 PM)
biasalah budaya kita
*
Bus 11, AKA walking haha. Maybe complain Kaki. lol
JungWoo
post Jun 1 2017, 04:13 PM

On my way
****
Group: Senior Member
Posts: 687

Joined: Feb 2012


QUOTE(apasarahannika @ Jun 1 2017, 10:36 AM)
Standard reply from sc :
1. Memang machiam ini punya kereta ini
2. Service booking sudah full, datang kat week days.
*
3. ini ialah <insert brand>! what do u expect!?
JungWoo
post Jun 1 2017, 04:16 PM

On my way
****
Group: Senior Member
Posts: 687

Joined: Feb 2012


QUOTE(StevenYWH @ May 31 2017, 06:52 PM)
Think twice, thrice or don't even think about getting a Honda.

Very disappointed with Honda Malaysia service centre literally EVERY service centre.

On Saturday 27th of May 2017, noticed there is no water mist when i pull the lever of the windscreen spray, went and refill but the water leaked out immediately from the water tank.

Then decided to drop by Botanic Klang Service center morning of Sunday 28th 2017 to have it checked. Of course without an appointment, because it happened a night before and reception won't even arrange to have my car checked to find out what's wrong but reject my admission with the reason being that there is only 1 service manager on duty during that period of time and the schedule for the day is full.

So I went to my trusted neighbourhood car accessories shop to have it checked, found out my hose is disconnected therefore the leak happened. As simple as that, they got it fixed in less than 10 minutes.

This is not an excuse even if you are shorthanded, you should already know the average numbers of scheduled or non-scheduled during the weekend. Why didn't expand the team?

So in conclusion, here is my message to Honda Malaysia If you can't cope with any number of services in your service center with or without an appointment.

Don't even bother to start a service centre, Just shut the damn thing and do what you do best, disappoint your customers again, again and again.
I really never encounter a good service ever since I bought the car.

Please.
Do something or I will create an awareness campaign on how insufficient and incompetence your after sales service is! #SayNoToHondaMY #PowerOfDreamsMyFoot  ranting.gif
*
I have an serious indicator light turned on (brake). walked in to a random sc and got fixed without quetion/warranty. its a perodua.

10 Pages < 1 2 3 4 > » Top


Bump Topic Add ReplyOptions New Topic
 

Switch to:
| Lo-Fi Version
0.0827sec    2.84    6 queries    GZIP Disabled
Time is now: 25th April 2019 - 02:04 PM