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 Rakuten Trade, A new online trading platform

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hellkvr
post Apr 29 2020, 04:49 PM

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Hi All,

i just open account with rakuten,

for deposit right,

there was warning i cannot deposit using 3rd party account,
what does that suppose to mean?

my withdrawal account i already put maybank,
but what if wanted to deposit using my Cimb,
isit fine?

thanks sifu
ericlaiys
post Apr 29 2020, 07:20 PM

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QUOTE(hellkvr @ Apr 29 2020, 04:49 PM)
Hi All,

i just open account with rakuten,

for deposit right,

there was warning i cannot deposit using 3rd party account,
what does that suppose to mean?

my withdrawal account i already put maybank,
but what if wanted to deposit using my Cimb,
isit fine?

thanks sifu
*
diff people account
hellkvr
post Apr 29 2020, 07:56 PM

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QUOTE(ericlaiys @ Apr 29 2020, 07:20 PM)
diff people account
*
I see. That mean i can deposit using my cimb right.
kucingfight
post Apr 30 2020, 01:46 AM

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From: Shah Alam



QUOTE(hellkvr @ Apr 29 2020, 07:56 PM)
I see. That mean i can deposit using my cimb right.
*
personally, i haven't try deposit using other 3rd party names .
Yes, it means source of deposit MUST be your name only
gym-proace
post Apr 30 2020, 10:24 AM

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May i ask how long does it takes for selling share amount to be transferred back to your profile?
TruboXL
post Apr 30 2020, 11:47 AM

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QUOTE(gym-proace @ Apr 30 2020, 10:24 AM)
May i ask how long does it takes for selling share amount to be transferred back to your profile?
*
https://forum.lowyat.net/index.php?showtopi...post&p=96128467
gym-proace
post Apr 30 2020, 11:58 AM

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QUOTE(TruboXL @ Apr 30 2020, 11:47 AM)
Thanks for fast replying sir,appreciate it biggrin.gif
honsiong
post Apr 30 2020, 04:11 PM

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Is there anywhere saying our money deposited into trust account is insured or safe from rakutentrade/kenanga in case of insolvency? Can't seem to find it in FAQ.
msa9696
post Apr 30 2020, 08:38 PM

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Anyone faced any issue before when you tried to submit a SELL order but being rejected? (Have enough shares on hand, not short selling)
ju146
post Apr 30 2020, 10:47 PM

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did a silly mistake of not picking my stock in the contra account for today T+2 after 5pm. On monday they will force sell my stock on market opening rate?
DjKenji
post Apr 30 2020, 11:22 PM

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today after 5pm, system is under maintance till until now 11pm
Kar Weng
post May 1 2020, 03:13 AM

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QUOTE(Burningsunz @ Apr 29 2020, 02:16 PM)
actually how to check the price of our stock when we 1st bought it? i forgot last time i buy time is how much.
*
In the iSPEED app, check the average acquisition price on your portfolio by tapping on green bars directly below your "Realized / Unrealized L/P". It will toggle between different infos of the stocks you bought, one of them will be your buying price.
Kar Weng
post May 1 2020, 03:14 AM

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QUOTE(DjKenji @ Apr 30 2020, 11:22 PM)
today after 5pm, system is under maintance till until now 11pm
*
That's what I find REALLY annoying about Rakuten Trade. They should pick better time to do their maintenance because that's exactly when we need to check on our portfolio.
Morales
post May 1 2020, 11:36 AM

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QUOTE(ju146 @ Apr 30 2020, 10:47 PM)
did a silly mistake of not picking my stock in the contra account for today T+2 after 5pm. On monday they will force sell my stock on market opening rate?
*
Try email them on it before Monday.

I once too forgot to pick up my share but the CS staff asked me to email them before T3.
Morales
post May 1 2020, 11:37 AM

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QUOTE(msa9696 @ Apr 30 2020, 08:38 PM)
Anyone faced any issue before when you tried to submit a SELL order but being rejected? (Have enough shares on hand, not short selling)
*
What's the reason of rejection?
msa9696
post May 2 2020, 12:38 AM

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QUOTE(Morales @ May 1 2020, 11:37 AM)
What's the reason of rejection?
*
Helping my dad to ask, they're under maintenance now unable to login, he can't remember if there's any reason given.
He used Rakuten for many years never encounter this before, this is the 1st time.
Looks scary if you want to sell but unable to sell
thecurious
post May 2 2020, 03:10 AM

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QUOTE(msa9696 @ May 2 2020, 12:38 AM)
Helping my dad to ask, they're under maintenance now unable to login, he can't remember if there's any reason given.
He used Rakuten for many years never encounter this before, this is the 1st time.
Looks scary if you want to sell but unable to sell
*
He used the japan website for many years? thought rakuten trade just launched in 2017.
DjKenji
post May 2 2020, 10:28 PM

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usually maintenance will be after 5 pm cut off time
Morales
post May 3 2020, 01:01 PM

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QUOTE(DjKenji @ May 2 2020, 10:28 PM)
usually maintenance will be after 5 pm cut off time
*
Which sucks cuz that's the time I normally review the trades I did for the day
Asus
post May 4 2020, 09:18 AM

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rakuten platform is the worst..order keyed in will get stuck with no acknowledgement more than 20mins this morning..prepare to get burn !!

This post has been edited by Asus: May 4 2020, 09:18 AM

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