Basically Network Engineer should know better on this.
Packet loss incur when your network cannot cope of the volume or too congested.
That lead to your apps or any apps is lag or hang or intermittent

haha.. yeah .. should be.. but its not.
Try sending ping to 8.8.8.8 for 1000 packets.

I think you might get some packet loss as well.. if you get like 0.5% packet loss is still acceptable i guess

I tried using WIFI and LAN cable and both gives the same result.

if zero packet loss, means your network not congested, quality of line is good
based on experience, 2 % or more is not in good condition as your apps will be hang

VIP20 here.

Finally speed upgraded! Subang Jaya.

This post has been edited by jusbella: Jul 27 2017, 12:46 PM


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How much you paying now ?

Legacy price, RM249.

i dun think so.

if ur network is idle, plus not doing any network intensive stuff. the ping should be quite stable.

Ooo my sorry to here that bro

I know some getting more cheaper, of cos I'll still fight to get it cheaper, all waiting everybody report back then Fruitie will handle it.

Cheapest I've seen RM149.00 for 50mbps (Unifi)

That why! All depend fruitie complain now.

I've done my part. Felt like a beggar . Ooo well the hell with it lah

anyone get price like this? Under what package is that?

well.. I'm still waiting for UNIFI to feedback and send tech support to check.
Hopefully they manage to fix this problem.

"tapi jika en mahu discount yang lebih banyak, en perlu refer ke TM point en." - online cs answer this


if u guys want more discount...just like doremon did...go to TMpoint and ask there for more discount.

Did you test using WiFi or using LAN cable?

finally upgraded.....after filing to MCMC, less than week to upgrade... sure malaysia typical works...



wireless for my laptop... even my phone 2.4ghz get 75mbps...

using wired...


so far so good....phone need to connect with 5ghz

only not good is they didnt give the router..... later rage with TM.... supposed they need to give that thing even i am using my own router....

This post has been edited by Zi-Tech: Jul 27 2017, 03:26 PM

I'm not as lucky as you. I complained and been informed that speed will be upgraded on Sept 2017.

Try complain to MCMC.

I complained at https://aduan.skmm.gov.my/