anyone have the picture for so called new 2 in 1 modem + router for high rise building usage

I check with TM Customer service before Raya, I had been told that it has been postpone to September for my place. (Butterworth)

my MiBox not able to browse the content as well.

First my case is end of April, then it become end of June and now become September. Seem like the moment they plan for TM Surprise did not do proper planning on target date for each area in Malaysia. They just give a generally date.

This is the replied message I got from TM after lodge call through tm customer service.

Thank you for bringing this matter to our attention.

We write in response to your complaint dated 16th June 2017 pertaining to the matter above.

Please be informed that Free Upgrading process will be done by phases and expected to be completed by Sept 2017.

For further assistance or feedback, kindly visit www.tm.com.my or e-mail us at: help@tm.com.my. You may also contact TM at 100.

Thank you.

Regards,
Noor Aini,
Billing Complaint Unit,
Customer Interaction and Service Resolution,
Customer Service Management, Telekom Malaysia Berhad.

I'm not as lucky as you. I complained and been informed that speed will be upgraded on Sept 2017.

I complained at https://aduan.skmm.gov.my/