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> Astro on The Go not playing any content, sports channel, tv shows

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chiafoo
post May 17 2018, 05:59 PM

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QUOTE(davidman82 @ May 17 2018, 05:53 PM)
what version of APK do u download? the apk i download it stuck at this screen.....
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Soli bro i am working , I check to9 . I think shd be the latest ver that can be find in any apk website . 1st time launch it will pop up browser (default or u can install any browser to it) ask u to login . Sometime the app will shw black screen when 1st launch , u need click on it thn the content will come out .
davidman82
post May 17 2018, 06:04 PM

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QUOTE(chiafoo @ May 17 2018, 05:59 PM)
Soli bro i am working , I check to9 . I think shd be the latest ver that can be find in any apk website . 1st time launch it will pop up browser (default or u can install any browser to it) ask u to login . Sometime the app will shw black screen when 1st launch , u need click on it thn the content will come out .
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now i can login but it failed to load

all channels pusing pusing like this


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chiafoo
post May 17 2018, 06:22 PM

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QUOTE(davidman82 @ May 17 2018, 06:04 PM)
now i can login but it failed to load

all channels pusing pusing like this
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In memu setting , diable root mode . Astro on the go apk cant run in rooted device , if rooted it will be like tat keep pusing

This post has been edited by chiafoo: May 17 2018, 06:23 PM
Charlize1103
post May 17 2018, 08:35 PM

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QUOTE(chiafoo @ May 17 2018, 05:33 PM)
Last time i having problem with the astro plugin in chrome (downloaded the plugin frm astro website but the installer wont installed ) . After few months i try again and it work ,
i not sure whether it work after updating chrome or installed meltdown security patches . Btw I am using win7 64bit .
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Can you elaborate on meltdown security patches?
davidman82
post May 17 2018, 09:57 PM

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QUOTE(chiafoo @ May 17 2018, 06:22 PM)
In memu setting , diable root mode . Astro on the go apk cant run in rooted device , if rooted it will be like tat keep pusing
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i still cant run it after i set disabled root mode in the setting cry.gif cry.gif cry.gif cry.gif
chiafoo
post May 17 2018, 10:36 PM

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QUOTE(davidman82 @ May 17 2018, 09:57 PM)
i still cant run it after i set disabled root mode in the setting  cry.gif  cry.gif  cry.gif  cry.gif
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Check ur Astro account device setting izit already login with 4 devices then check ur internet wan ip address , sked TM assign u new ip range which cant recognized by astro as MY ip range .
chiafoo
post May 17 2018, 10:40 PM

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QUOTE(Charlize1103 @ May 17 2018, 08:35 PM)
Can you elaborate on meltdown security patches?
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I think DRM engine error is related to DRM licensing , try update ur microsoft .net framework to ver 4.6.1 or above .
If after update .net still cant then u might try update the meltdown security patches , i think they add/update some DRM licensing for security purpose which might help to repair ur previous corrupted/missing DRM licensing .

This post has been edited by chiafoo: May 17 2018, 10:46 PM
teq
post May 17 2018, 10:43 PM

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I installed astro go on my iPad and Android phone, both are spinning when loading channel, both devices are not rooted it jb.. Anyone know why?

Btw, both devices can load awani and arena channel (only)..

Thank you.
patricktoh
post May 18 2018, 08:30 PM

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QUOTE(chiafoo @ May 17 2018, 10:40 PM)
I think DRM engine error is related to DRM licensing , try update ur microsoft .net framework to ver 4.6.1 or above .
If after update .net still cant then u might try update the meltdown security patches , i think they add/update some DRM licensing for security purpose which might help to repair ur previous corrupted/missing DRM licensing .
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Tried but DRM error still there. .Net version 4.7.2. Installed KB4100347: Intel microcode updates
chiafoo
post May 18 2018, 10:33 PM

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QUOTE(patricktoh @ May 18 2018, 08:30 PM)
Tried but DRM error still there. .Net version 4.7.2. Installed KB4100347: Intel microcode updates
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Try go download ResetDRM tool , it is .exe file . If ur windows cant run it , rename the file extention to .zip and unzip it run the exe file inside the zip folder . It will reset the DRM
patricktoh
post May 19 2018, 03:53 PM

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Hi all,
I did network reset and the DRM error gone. smile.gif

1. Go to Network & Internet Settings (click the network icon in task bar)
2. Click Network Reset
3. Restart PC
4. After PC restarted put back you fixed IP settings if not using DHCP

Charlize1103
post May 19 2018, 09:36 PM

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QUOTE(patricktoh @ May 19 2018, 03:53 PM)
Hi all,
I did network reset and the DRM error gone.  smile.gif

1. Go to Network & Internet Settings (click the network icon in task bar)
2. Click Network Reset
3. Restart PC
4. After PC restarted put back you fixed IP settings if not using DHCP
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Sorry I'm a layman in this. Appreciate if you can screen shot the procedure...by the way I'm using Window 7
patricktoh
post May 20 2018, 06:27 AM

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QUOTE(Charlize1103 @ May 19 2018, 09:36 PM)
Sorry I'm a layman in this. Appreciate if you can screen shot the procedure...by the way I'm using Window 7
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Check this out. Look for Windows 7 section.

https://kb.wisc.edu/helpdesk/page.php?id=6653
Charlize1103
post May 21 2018, 01:54 AM

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QUOTE(patricktoh @ May 20 2018, 06:27 AM)
Check this out. Look for Windows 7 section.

https://kb.wisc.edu/helpdesk/page.php?id=6653
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Thanks buddy. It work!! Astro still has no clue how to solve it. I wonder how did you manage to find this solution.
pokie182
post May 21 2018, 03:30 AM

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If i just subs to world Cup package on astro go. Can I watch it on pc without having to subs astro account monthly and decoder?
TSsharpman
post May 21 2018, 08:01 PM

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QUOTE(pokie182 @ May 21 2018, 03:30 AM)
If i just subs to world Cup package on astro go. Can I watch it on pc without having to subs astro account monthly and decoder?
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Not possible if not mistaken when u want to subscribe to World Cup package it will ask you to call the Toll Free number
patricktoh
post May 21 2018, 09:02 PM

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QUOTE(Charlize1103 @ May 21 2018, 01:54 AM)
Thanks buddy. It work!! Astro still has no clue how to solve it. I wonder how did you manage to find this solution.
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Glad it works for you too. I found this solution by coincidence while I was troubleshooting file sharing issues among 2 home PCs after upgraded to Windows 10 version 1803. Google search advised a network reset which it didn't fix the file sharing issue but I got my Astro back. biggrin.gif

Side track on file sharing issue:
The PCs could see each other in Network explorer but can't drill in to access shared folders. This issues later got resolved by setting IPv4 as preferred network. FYI starting from 1803, Windows 10 set IPv6 as preferred network. Read this if you're interested https://support.microsoft.com/en-us/help/92...-advanced-users
Charlize1103
post May 21 2018, 11:00 PM

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QUOTE(patricktoh @ May 21 2018, 09:02 PM)
Glad it works for you too. I found this solution by coincidence while I was troubleshooting file sharing issues among 2 home PCs after upgraded to Windows 10 version 1803. Google search advised a network reset which it didn't fix the file sharing issue but I got my Astro back.  biggrin.gif

Side track on file sharing issue:
The PCs could see each other in Network explorer but can't drill in to access shared folders.  This issues later got resolved by setting IPv4 as preferred network.  FYI starting from 1803, Windows 10 set IPv6 as preferred network. Read this if you're interested https://support.microsoft.com/en-us/help/92...-advanced-users
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I thought IPv4 is default as preferred network?
patricktoh
post May 22 2018, 07:54 AM

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QUOTE(Charlize1103 @ May 21 2018, 11:00 PM)
I thought IPv4 is default as preferred network?
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It was IPv4 before 1803 update. A simple way to check it is ping localhost in command prompt and see what it returns. 127.0.0.1 or a IPv6 address. smile.gif
Charlize1103
post May 30 2018, 04:52 PM

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QUOTE(pokie182 @ May 21 2018, 03:30 AM)
If i just subs to world Cup package on astro go. Can I watch it on pc without having to subs astro account monthly and decoder?
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Watch World Cup for free at TV1
https://www.thestar.com.my/news/nation/2018...tches-for-free/

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