Astro on The Go not playing any content, sports channel, tv shows
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 May 15 2018, 11:10 PM
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#1
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Junior Member
490 posts Joined: Jan 2006 From: Kuala Lumpur  
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QUOTE(Charlize1103 @ May 10 2018, 07:14 PM) Does anybody know how to solve DRM engine error? I try to watch AOTG on my PC but the error keep popping out I got this problem (DRM engine error) after updated Windows 10 to latest version 1803 yesterday. Tried reinstall Astro plugin and video driver still not working.   No problem watching AOTG on android phone.This post has been edited by patricktoh: May 15 2018, 11:15 PM |
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May 16 2018, 01:36 PM
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#2
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Junior Member
490 posts Joined: Jan 2006 From: Kuala Lumpur
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QUOTE(ray123 @ May 16 2018, 03:41 AM) No problems for me. There were new updates for both Chrome and Firefox recently, have you updated? Check the 'About' tabs. Thanks. Will check on Chrome updates tonight.[attachmentid=9798151] |
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May 16 2018, 10:48 PM
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#3
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Junior Member
490 posts Joined: Jan 2006 From: Kuala Lumpur
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Updated Chrome, reinstalled plugin and helper, cleared cache but still not working on PC. This is frustrating...
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May 17 2018, 10:36 AM
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#4
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Junior Member
490 posts Joined: Jan 2006 From: Kuala Lumpur
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QUOTE(chiafoo @ May 17 2018, 12:15 AM) Install android emulator MEMU play ( setting put disable root ) in pc then install astro on the go apk . I use tis method to watch becoz chrome browser cant resize the screen , it is either full screen or small size . TQ @chiafoo . It works!This post has been edited by patricktoh: May 17 2018, 10:36 AM Attached thumbnail(s) 
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May 18 2018, 08:30 PM
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#5
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Junior Member
490 posts Joined: Jan 2006 From: Kuala Lumpur
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QUOTE(chiafoo @ May 17 2018, 10:40 PM) I think DRM engine error is related to DRM licensing , try update ur microsoft .net framework to ver 4.6.1 or above . Tried but DRM error still there. .Net version 4.7.2. Installed KB4100347: Intel microcode updatesIf after update .net still cant then u might try update the meltdown security patches , i think they add/update some DRM licensing for security purpose which might help to repair ur previous corrupted/missing DRM licensing . |
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May 19 2018, 03:53 PM
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#6
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Junior Member
490 posts Joined: Jan 2006 From: Kuala Lumpur
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Hi all,
I did network reset and the DRM error gone.  1. Go to Network & Internet Settings (click the network icon in task bar) 2. Click Network Reset 3. Restart PC 4. After PC restarted put back you fixed IP settings if not using DHCP |
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May 20 2018, 06:27 AM
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#7
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Junior Member
490 posts Joined: Jan 2006 From: Kuala Lumpur
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QUOTE(Charlize1103 @ May 19 2018, 09:36 PM) Sorry I'm a layman in this. Appreciate if you can screen shot the procedure...by the way I'm using Window 7 Check this out. Look for Windows 7 section.https://kb.wisc.edu/helpdesk/page.php?id=6653 |
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May 21 2018, 09:02 PM
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#8
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Junior Member
490 posts Joined: Jan 2006 From: Kuala Lumpur
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QUOTE(Charlize1103 @ May 21 2018, 01:54 AM) Thanks buddy. It work!! Astro still has no clue how to solve it. I wonder how did you manage to find this solution. Glad it works for you too. I found this solution by coincidence while I was troubleshooting file sharing issues among 2 home PCs after upgraded to Windows 10 version 1803. Google search advised a network reset which it didn't fix the file sharing issue but I got my Astro back.  Side track on file sharing issue: The PCs could see each other in Network explorer but can't drill in to access shared folders. This issues later got resolved by setting IPv4 as preferred network. FYI starting from 1803, Windows 10 set IPv6 as preferred network. Read this if you're interested https://support.microsoft.com/en-us/help/92...-advanced-users |
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May 22 2018, 07:54 AM
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#9
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Junior Member
490 posts Joined: Jan 2006 From: Kuala Lumpur
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QUOTE(Charlize1103 @ May 21 2018, 11:00 PM) I thought IPv4 is default as preferred network? It was IPv4 before 1803 update. A simple way to check it is ping localhost in command prompt and see what it returns. 127.0.0.1 or a IPv6 address. |
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