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> Astro on The Go not playing any content, sports channel, tv shows

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t3n
post May 15 2018, 01:17 PM

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QUOTE(Charlize1103 @ May 15 2018, 12:03 PM)
Try to watch it on your laptop instead of Android device
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any problem with android device?
t3n
post May 15 2018, 01:18 PM

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QUOTE(chiafoo @ May 15 2018, 12:12 PM)
Yes , u need vpn tat hv servers in MY . My fren use Astro on the go in SG with vpn connected to MY server .
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i tried on laptop as well.. keep loading cry.gif
patricktoh
post May 15 2018, 11:10 PM

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QUOTE(Charlize1103 @ May 10 2018, 07:14 PM)
Does anybody know how to solve DRM engine error? I try to watch AOTG on my PC but the error keep popping out
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I got this problem (DRM engine error) after updated Windows 10 to latest version 1803 yesterday. Tried reinstall Astro plugin and video driver still not working. mad.gif No problem watching AOTG on android phone.

This post has been edited by patricktoh: May 15 2018, 11:15 PM
Charlize1103
post May 16 2018, 03:26 AM

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QUOTE(patricktoh @ May 15 2018, 11:10 PM)
I got this problem (DRM engine error) after updated Windows 10 to latest version 1803 yesterday.  Tried reinstall Astro plugin and video driver still not working. mad.gif  No problem watching AOTG on android phone.
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I'm using Window 7 (after I've installed a new hard disk and reinstall Window 7) and I have this DRM engine error. I was using Window 7 and it was ok

ray123
post May 16 2018, 03:41 AM

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QUOTE(patricktoh @ May 15 2018, 11:10 PM)
I got this problem (DRM engine error) after updated Windows 10 to latest version 1803 yesterday.  Tried reinstall Astro plugin and video driver still not working. mad.gif  No problem watching AOTG on android phone.
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No problems for me. There were new updates for both Chrome and Firefox recently, have you updated? Check the 'About' tabs.

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patricktoh
post May 16 2018, 01:36 PM

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QUOTE(ray123 @ May 16 2018, 03:41 AM)
No problems for me. There were new updates for both Chrome and Firefox recently, have you updated? Check the 'About' tabs.

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Thanks. Will check on Chrome updates tonight.
ray123
post May 16 2018, 02:56 PM

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Speaking of Astro-on-the-go, can anyone actually tell me what the screen settings 1 to 7 really are. I mean some are obvious: 4:3 aspect, letterbox, widescreen... but some look the same as others, or I can't tell the difference.
hollyweed
post May 16 2018, 03:05 PM

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clear your browser cache
davidman82
post May 16 2018, 04:16 PM

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QUOTE(ray123 @ May 16 2018, 03:41 AM)
No problems for me. There were new updates for both Chrome and Firefox recently, have you updated? Check the 'About' tabs.

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i just update google chrome and same error of DRM ENGINE still occurs... it is very annoying.. i don have problem watching on android
Charlize1103
post May 16 2018, 05:00 PM

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QUOTE(davidman82 @ May 16 2018, 04:16 PM)
i just update google chrome and same error of DRM ENGINE still occurs... it is very annoying.. i don have problem watching on android
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I have the same problem too and Astro has no clue how to solve it
davidman82
post May 16 2018, 06:21 PM

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QUOTE(Charlize1103 @ May 16 2018, 05:00 PM)
I have the same problem too and Astro has no clue how to solve it
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yes i wrote an email and call their service centre.. their solution doesnt work at all
ray123
post May 16 2018, 06:57 PM

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QUOTE(davidman82 @ May 16 2018, 06:21 PM)
yes i wrote an email and call their service centre.. their solution doesnt work at all
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There is one more thing you can try. Login to the Astro OTG site on your PC. Then click on the top right Person icon and try log out from all devices (this will log you out from your Android as well), and try relog again.
davidman82
post May 16 2018, 07:45 PM

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QUOTE(ray123 @ May 16 2018, 06:57 PM)
There is one more thing you can try. Login to the Astro OTG site on your PC. Then click on the top right Person icon and try log out from all devices (this will log you out from your Android as well), and try relog again.
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i tried this method too but it doesnt work sad.gif
patricktoh
post May 16 2018, 10:48 PM

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Updated Chrome, reinstalled plugin and helper, cleared cache but still not working on PC. This is frustrating...
chiafoo
post May 17 2018, 12:14 AM

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QUOTE(t3n @ May 15 2018, 01:18 PM)
i tried on laptop as well.. keep loading  cry.gif
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Install android emulator MEMU play ( setting put disable root ) in pc then install astro on the go apk . I use tis method to watch becoz chrome browser cant resize the screen , it is either full screen or small size .



This post has been edited by chiafoo: May 17 2018, 12:20 AM


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chiafoo
post May 17 2018, 12:15 AM

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QUOTE(patricktoh @ May 16 2018, 10:48 PM)
Updated Chrome, reinstalled plugin and helper, cleared cache but still not working on PC. This is frustrating...
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Install android emulator MEMU play ( setting put disable root ) in pc then install astro on the go apk . I use tis method to watch becoz chrome browser cant resize the screen , it is either full screen or small size .
patricktoh
post May 17 2018, 10:36 AM

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QUOTE(chiafoo @ May 17 2018, 12:15 AM)
Install android emulator MEMU play ( setting put disable root ) in pc then install astro on the go apk . I use tis method to watch becoz chrome browser cant resize the screen , it is either full screen or small size .
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TQ @chiafoo . It works!


This post has been edited by patricktoh: May 17 2018, 10:36 AM


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Charlize1103
post May 17 2018, 05:14 PM

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QUOTE(chiafoo @ May 17 2018, 12:14 AM)
Install android emulator MEMU play ( setting put disable root ) in pc then install astro on the go apk . I use tis method to watch becoz chrome browser cant resize the screen  , it is either full screen or small size .
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Do you have any idea how to solve the DRM engine error?
chiafoo
post May 17 2018, 05:33 PM

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QUOTE(Charlize1103 @ May 17 2018, 05:14 PM)
Do you have any idea how to solve the DRM engine error?
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Last time i having problem with the astro plugin in chrome (downloaded the plugin frm astro website but the installer wont installed ) . After few months i try again and it work ,
i not sure whether it work after updating chrome or installed meltdown security patches . Btw I am using win7 64bit .
davidman82
post May 17 2018, 05:53 PM

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QUOTE(chiafoo @ May 17 2018, 12:14 AM)
Install android emulator MEMU play ( setting put disable root ) in pc then install astro on the go apk . I use tis method to watch becoz chrome browser cant resize the screen  , it is either full screen or small size .
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what version of APK do u download? the apk i download it stuck at this screen.....

This post has been edited by davidman82: May 17 2018, 05:54 PM

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