If I want to cancel my Unifi and don't want to pay the penalty, I will tell them to relocate my Unifi to an address which does not have Unifi.
They will come back to me and say that address is not covered and they will terminate it for free (since they don't have service in that address).
I can escape from paying the penalty.

If someone who is not familiar with this loophole, he/she will go to terminate the Unifi and pay the penalty.

I tried in Singapore, 2.4GHz cannot go beyond 120Mbps.
I was testing on a 300Mbps connection.

2.4GHz


5GHz

Those are theoretical speed. You are lucky if you get even close to 100Mbps on 2.4Ghz.

I guess that's why this router is poorly rated.

im paying for the 30mbps package. now upgraded to 50mbps already... but man, getting speeds below 5bmps and sometimes 1mbps?

the router tm gave me was probably the best(i've read it online lah)... AC1200

If that address has Streamyx, you still have to continue the contract but with Streamyx instead

And you need to provide a valid proof that you're moving to that place. Such as renting contract or the house grant under your name / parent's name

This post has been edited by sHawTY: Mar 14 2017, 09:08 AM

Yeah right, they are not stupid at all.

Too much hassle to test LAN wired as PC is upstairs and router is downstairs. But I tested with 5GHz wireless and can get speed of around 43Mbps. Unfortunately, can only connect to 5GHz when i sit in front of the router. Can't get signal upstairs. Oh well, life goes on

BTW, should I use Static IP or Dynamic IP? I switched from static to dynamic and the speed got better somehow... Is it my imagination?

Anyone else haven't got their upgrade yet? I've registered the 'Thank You Surprise' since January and they say will start upgrading after 31st Jan. Now mid march still nothing.
Only got SMS telling about free on-demand shows on 833. I hope this is not a replacement to the real upgrade.

Like you, I'm still waiting. Got an email from them acknowledging registration for upgrade and was informed will be happening in stages bla bla bla

Yeaayy, got router replacement !
The best part I can keep the old one


Attached thumbnail(s)

Yeah, they didnt take back the old one, now i got 3 tm router with me, dir-615, dir-850 and archer c5.

What do u do with the old one? I plan to make it a bridge mode, so will get extra ports

Lucky u. As for me, they took back the old router though i did request to have it..hampeh tul. It depends on the installer i believe..not a standard practise

Ntah2 the technician wanted it for himself.
#sangkaburuk

This post has been edited by Swordylove: Mar 12 2017, 06:09 PM

what did you do to get replacement?

Yr old router still within 12mths warranty can replace for free.
Those who are out of warranty will have to pay or extend 2 yrs contract if want replacement.

Call 100 complain about weak wireless coverage

quick question....

if i were to upgrade my package to higher speed package will i be tie down with contract again? since no change of equipment is needed

I believe ur contract extended