Finally got a reply from TM for free upgrade but it did not say when it will be done. Any ideas?
Unifi Official TM UniFi High Speed Broadband Thread V30, Speed Upgrade Coming. Be Patience Guys
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 Mar 11 2017, 01:04 PM
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#1
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1,821 posts Joined: Jun 2009 From: 3°7'59"N 101°37'49"E  
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Mar 12 2017, 03:49 PM
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#2
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1,821 posts Joined: Jun 2009 From: 3°7'59"N 101°37'49"E
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QUOTE(Swordylove @ Mar 12 2017, 03:44 PM) Anyone else haven't got their upgrade yet? I've registered the 'Thank You Surprise' since January and they say will start upgrading after 31st Jan. Now mid march still nothing. Like you, I'm still waiting. Got an email from them acknowledging registration for upgrade and was informed will be happening in stages bla bla bla Only got SMS telling about free on-demand shows on 833. I hope this is not a replacement to the real upgrade.  |
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May 9 2017, 01:12 PM
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#3
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1,821 posts Joined: Jun 2009 From: 3°7'59"N 101°37'49"E
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QUOTE(blstz @ May 9 2017, 12:52 PM) if i remember correctly, BTU is lifetime warranty by TM? No charges when they came to change mine which kaputted.need to pay service charge if i call them to come change? Just got SMS notification tht my Unifi has been upgraded. Will reset my BTU (for 10 minutes?) when I get home this evening |
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May 9 2017, 09:03 PM
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#4
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1,821 posts Joined: Jun 2009 From: 3°7'59"N 101°37'49"E
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QUOTE(AceJunior @ May 9 2017, 06:34 PM) Just got upgraded from 10 to 30. Area 53300 Oh, mine is VIP10 and after I did the off-for-10-minutes-and-switch-back-on-thingy, speed test gives a mixed set of readouts but between 18-28 Mbps. Am I supposed to be upgraded from 10 to 20 or from 10 to 30? |
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May 9 2017, 09:16 PM
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#5
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1,821 posts Joined: Jun 2009 From: 3°7'59"N 101°37'49"E
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QUOTE(AceJunior @ May 9 2017, 09:14 PM) You did get upgraded to 30. My speed mostly 24-25. Seems like it. Speed tests now 26-28Mbps  |
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May 10 2017, 03:09 PM
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#6
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1,821 posts Joined: Jun 2009 From: 3°7'59"N 101°37'49"E
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QUOTE(jimmy.soo @ May 10 2017, 11:39 AM) got upgraded from 10mbps to 30mbps, 58200 area, but the upload speed can't even get up to 5mbps Using speedtest the first couple of times after upgrade, the readings were a bit dismal. now, its mainly 25-28 DL and 9-10 UL. Did you wait for optimal server to be identified before clicking "GO"? |
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May 10 2017, 04:46 PM
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#7
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1,821 posts Joined: Jun 2009 From: 3°7'59"N 101°37'49"E
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QUOTE(jimmy.soo @ May 10 2017, 03:16 PM) Tested couple of times with different server and this is what I got mostly. Hmmmm....but you are getting >30Mbps down, which is nice. On the upload speed, dunno why but is it critical to you? For most of us, download speed is what matters more |
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May 10 2017, 10:35 PM
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#8
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1,821 posts Joined: Jun 2009 From: 3°7'59"N 101°37'49"E
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QUOTE(jimmy.soo @ May 10 2017, 09:55 PM) Yah upload is not really that important, just puzzled me when I ran the speedtest. Monitor and see. Maybe call in to have them do a port reset |
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