one way to know is try go to tmpoint to make upgrade...sure can upgrade then can bring up to SKMM or court to sue them due to misleading facts...charge them under section 10 on Malaysian Consumer Protection Act...

i forgot already since when tm offer me free upgrade from vip5 to unifi10 last time.....more than a year if not mistaken...

so any reason why u still maintain vip5?




and latest now my 2nd line is automatically unifi30 at 2nd house...

This post has been edited by ^pomen_GTR^: Mar 6 2017, 05:42 PM

I only subscribed to VIP5 last year March.
TM offered me Advance30 (RM179) without free calls.
I told them I need the free calls, so they offered me VIP5 with free calls.
I don't need to download 50GB files, so VIP5 is enough for me.

I think I misplace the hypptv box, thats why never bother to watch also...

Since u say so, any idea how to get back the box from TM?

On Jan 25 i already choose the combo pack and also received the confirmation email from TM. Today i go and check again, it ask me to choose again. For those who still not yet get the speed upgrade maybe need to go and check again may be need to register again.

TM upgraded my speed from 30 - 50 mbps on last Friday. At first the speed is not very stable, hovering around 35-40. Tried port resetting and still the same result.

TM make a report and the technician arrive today.

It turns out to be a router issue and the technician upgraded my router to a TP-LINK gigabit ac1200 router without extra charges since my router is still in warranty.

Also replaced my faulty motorola phone. I'm very pleased with the service.

My area is Mutiara Tropicana which is in between Tropicana and BU 11.

This post has been edited by shernshen: Mar 6 2017, 06:05 PM

Honestly, I find that TM had increased their level of service by quite a lot.

But of course, you can't please everyone.

Those RM159 users are not eligible for the free speed upgrade.

Got free upgrade to Advance 50?

same for me either, what are tm doing

anyone having issue of spikes and latency issues in the evenings around 5pm+?

Well, or maybe you shouldn't be getting free upgrade at all.
Let's see.

They did manage to register for TM Free Surprise and it showed free upgrade to 50Mbps.


Let me be stern again, no sales ad is allowed here!

This post has been edited by fruitie: Mar 6 2017, 07:13 PM

If TM didn't honor their free upgrade to me, I will make it a hoohaa for them...



And this round I won't be so helpless like the previous Maxis case...

If you get it eventually, please let us know. We want everyone to be ttreated same way too.

Of course, don't fool the consumers like certain company did.

But I believe there will always be some special privilege for certain group of ppl.

Like cooperate discount for certain euro car when one works with big firm...

I also have discount of buying BMW because of the company I'm working for is a European company.. The thing is I can't afford.

Yes, I will complain to MCMC and I really hate the multi-pricing style from TM.

but already got Astro what the point watching the hypp tv

finally TM set an appointmnt on Wed...how long ya full installation process? btw im on landed property?

Just an hour for me.

quite fast so no need for me to apply annual leave