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Unifi Official TM UniFi High Speed Broadband Thread V30, Speed Upgrade Coming. Be Patience Guys

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blstz
post May 9 2017, 12:52 PM

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QUOTE(dannielshazmeer @ May 8 2017, 12:42 PM)
BTU problem ..
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if i remember correctly, BTU is lifetime warranty by TM?
need to pay service charge if i call them to come change?
richard912
post May 9 2017, 01:12 PM

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QUOTE(blstz @ May 9 2017, 12:52 PM)
if i remember correctly, BTU is lifetime warranty by TM?
need to pay service charge if i call them to come change?
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No charges when they came to change mine which kaputted.

Just got SMS notification tht my Unifi has been upgraded. Will reset my BTU (for 10 minutes?) when I get home this evening
ddr3
post May 9 2017, 01:15 PM

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Unifi down for today? Im In kedah
Ben Ling
post May 9 2017, 01:22 PM

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QUOTE(tolaktakjatuh @ May 9 2017, 08:12 AM)
Here in Alor Setar i can confirm no Auth LED, but internet does work. Have been like this since bout 2-3 weeks.
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no idea about AUTH light but as far as I remember there is no AUTH light on my modem since it was installed and internet is working fine
tolaktakjatuh
post May 9 2017, 02:16 PM

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QUOTE(Ben Ling @ May 9 2017, 01:22 PM)
no idea about AUTH light but as far as I remember there is no AUTH light on my modem since it was installed and internet is working fine
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i remember there was AUTH led on before, but no matter, as long as internet is working. But it seems that past few weeks, streaming is not quite smooth, buffers now and then, but download speed is not affected. Manage to get as high as 6.5MB/s download on my 50Mbps plan.

This post has been edited by tolaktakjatuh: May 9 2017, 02:16 PM
ad2000
post May 9 2017, 02:16 PM

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Can anybody confirm TM's Unifi free speed upgrade also comes with contract extension/renewal? I had some connection problems with my Unifi so called 100 and they say my modem might be faulty and also was informed by the CS that base on the subscription record, my free upgrade comes with contract extension. I thought the free upgrade is without any contract extension or renewal...

This post has been edited by ad2000: May 9 2017, 02:18 PM
tolaktakjatuh
post May 9 2017, 02:20 PM

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QUOTE(ad2000 @ May 9 2017, 02:16 PM)
Can anybody confirm TM's Unifi free speed upgrade also comes with contract extension/renewal? I had some connection problems with my Unifi so called 100 and they say my modem might be faulty and also was informed by the CS that base on the subscription record, my free upgrade comes with contract extension. I thought the free upgrade is without any contract extension or renewal...
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Attached Image

Should be no additional cost and contract extension. Maybe extension for new router? hmm.gif

This post has been edited by tolaktakjatuh: May 9 2017, 02:21 PM
ad2000
post May 9 2017, 03:51 PM

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QUOTE(tolaktakjatuh @ May 9 2017, 02:20 PM)
Attached Image

Should be no additional cost and contract extension. Maybe extension for new router?  hmm.gif
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No it's not regarding the new router, but the free upgrade. She claimed my unifi ac was subjected to contract renewal for the upgrade from advance30 to advance50 mad.gif
AceJunior
post May 9 2017, 06:34 PM

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Just got upgraded from 10 to 30. Area 53300
timetolaugh
post May 9 2017, 06:35 PM

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upgraded from 30 to 50... O.O so happy ~no addition cost.. its free
richard912
post May 9 2017, 09:03 PM

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QUOTE(AceJunior @ May 9 2017, 06:34 PM)
Just got upgraded from 10 to 30. Area 53300
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Oh, mine is VIP10 and after I did the off-for-10-minutes-and-switch-back-on-thingy, speed test gives a mixed set of readouts but between 18-28 Mbps. Am I supposed to be upgraded from 10 to 20 or from 10 to 30?
westlife
post May 9 2017, 09:13 PM

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QUOTE(timetolaugh @ May 9 2017, 06:35 PM)
upgraded from 30 to 50... O.O so happy ~no addition cost.. its free
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rm179 for 50Mbps is indeed quite value for money.
AceJunior
post May 9 2017, 09:14 PM

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QUOTE(richard912 @ May 9 2017, 09:03 PM)
Oh, mine is VIP10 and after I did the off-for-10-minutes-and-switch-back-on-thingy, speed test gives a mixed set of readouts but between 18-28 Mbps. Am I supposed to be upgraded from 10 to 20 or from 10 to 30?
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You did get upgraded to 30. My speed mostly 24-25.
richard912
post May 9 2017, 09:16 PM

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QUOTE(AceJunior @ May 9 2017, 09:14 PM)
You did get upgraded to 30. My speed mostly 24-25.
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Seems like it. Speed tests now 26-28Mbps thumbup.gif
timetolaugh
post May 9 2017, 10:07 PM

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QUOTE(westlife @ May 9 2017, 09:13 PM)
rm179 for 50Mbps is indeed quite value for money.
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nope, mine is rm169. Last time mine is 5 upgraded to 30 (free) and today upgraded again to 50. So i guess is very worth.
westlife
post May 9 2017, 10:11 PM

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QUOTE(timetolaugh @ May 9 2017, 10:07 PM)
nope, mine is rm169. Last time mine is 5 upgraded to 30 (free) and today upgraded again to 50. So i guess is very worth.
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lagi worth it indeed then. tongue.gif
BlueWind
post May 9 2017, 10:41 PM

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I got my upgrade like 2 months ago and now only I receive the sms saying I got the upgrade today. Odd.
jusbella
post May 9 2017, 11:01 PM

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QUOTE(BlueWind @ May 9 2017, 10:41 PM)
I got my upgrade like 2 months ago and now only I receive the sms saying I got the upgrade today. Odd.
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What your original package?

XM177
post May 9 2017, 11:29 PM

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finally got upgraded too, area 55300 ~

but i just cant get 50Mpbs just around 45-47 with LAN connectivity & WIFI only 35Mpbs, time for a new router perhaps hmm.gif
muhammadnajmi96
post May 9 2017, 11:44 PM

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argh where is 50 to 100 upgrade bangwall.gif

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