Because had many issues on 1 March.

Just recheck on the TM Thank You surprise, they had change to

Get ready for your surprise!
Our records show that you have signed up for UniFi/Streamyx after 31 December 2016. Check back with this website from 6 March 2017 to discover your surprise. Thank you!


I guess a lot of us had lodge complain on the so called free speed upgrade. Wondering what is next from TM on this surprise.

Updates: KB got upgraded but not me!

It's my neighbor's 30 to 50! Good for him

It seems like priority given to 30 to 50 upgrade

seriously? demmm

Just received an sms: Order has been completed. Checked OCC, upgraded from 50 to 100. Now can't wait to go back home.
From Kota Damansara btw.

Yup, my friend 30, me 20.

But then I register earlier than him.

Then he got free upgraded while I'm still waiting until now still no news from tm.

The Unifi package is still not updated, the tm webpage is still showing price for 30mbps and 50mbps, i think they should start offering slower package at a more reasonable price so that more people would be able to benefit from it.

30 to 50 only 20 upgrade
can feed 2.5 times 50-100 upgrade.

Glad to hear 50 to 100 upgrade

Just checked the Surprise Gift. Im really surprised actually. Being offered Jumbo Pack. I didnt accept it. Where is my speed upgrade !!! I head to Live Agent Chat, and the staff there told me my area is not supported for 50Mb. Im staying in an apartment. Need to check my neighbours speed.

same here. they said my apartment doesnt support 50mbps. tried to ask neighbor in whatsapp group if there's anyone subscribing to 50mbps.. krik krik.. no answer. maybe all old people who doesnt even care.

sad life

Last night was neighbour get-together night. Manage to get an update from my immediate neighbours.

Of the 8 houses around mine. 1 is unoccupied, 1 is on Streamyx, 1 dunno, 6 including me on UniFi 30. Not one of us has received an sms or email from TM re the free upgrade. However it's also possible that they did and ignored it. No one has been upgraded yet. Upon checking thankyousurprise page, all of us who checked received the same message. "Your UniFi will be upgraded from February 2017 onwards". All of us have subscribed for multiple years except one who subscribed mid 2016. Area is Bandar Sg Long.

Conclusion: still lots of people not upgraded yet.

This post has been edited by soonwai: Mar 3 2017, 12:09 PM

Sg Long, you student ah? 6/8 houses on UniFi, imagine the congestion when all upgrade.

same goes as me. still wait.

Not sure tm got how many bandwidth, but for sure they're managed speed, it'll not congested.

Otherwise the speed assigned to that area is 1gbps and everybody take up over 1gbps then it'll caused congestion.

VIP 20?

Looks like VIP20 upgrades are low in priority too...

How many people here got 20-50 upgrade already?

yes bud.. early bid since 2010... feel isolated. demm you tm. if my place got TIME, i will divorce you on da spot....

Whats the fuss. TM clearly said feb-june. If after june still no upgrade then complaint.

Yes I feel so too VIP 20 is low priority.