Mine is auto renew and interest plow back in.
I also have not heard of this until today. They say it's a new BNM policy

I suspect this branch had wrongly interpreted some new policy. It totally doesn't makes sense to me

This post has been edited by idoblu: Dec 30 2016, 01:32 PM

need open any account?

Just checked today, the interest already deposited to my account. So I guess you can uplift it.

Is it eFD ? Either way eFD or OTC placement should not have problem to uplift on maturity day. What the other forummer reported is a bit strange as most of us do not encounter this issue.

Mine OTC... I check the balance using the bank book.

Principal also deposited or auto renew ?

I changed the option... instead of deposit the interest to account to add on. (previously was on promo rate)

I have this problem with Public Bank.....make me go 2 times to uplift

Tomorrow's a Saturday....

I don't have this issue with PBB. They even give me add'l interest if FD maturity date is over non working days.

This post has been edited by bbgoat: Dec 30 2016, 05:26 PM

What about those who already have joint accounts?

seriously i do not know...i need to find out more on this

Really? Never heard such rubbish before. You've signed a mandate to support the "either one to sign". Did you try arguing that it's ridiculous with the person in charge?

I did "argue" but you must understand these are not the type of person you want to shout and argue with lol. I don't want to piss off anyone as I still want to go back to place more FDs
They explain that joint accounts either one can withdraw the interest only which again don't makes sense since I select auto renew with interest

Anyway I want to ask this - does all your FD receipts typed written there "either one to withdraw" ?
Long time ago it does but few years now it just have two names there and Not written anything

This post has been edited by idoblu: Dec 30 2016, 07:41 PM

My definition of "arguing" is from a professional standpoint, lol not like shouting like a monkey hahaha.
Not too sure, because CIMB's 'paper' is only a receipt and not an official document. I don't remember what was written on the PBB's FD certificate though.
But regardless, if you have signed a mandate, I don't see how much of an issue they can make for this.

But do you get a copy of the mandate?

How to see the % ?

Nope, not that I remembered. I really can't recall what was written on the PBB's FD Cert, but I know I could sign it out and close the account there. But I guess the BR also vaguely remembers me. So I had no hassle to begin with.

U have to view it online. Hover the mouse over the "i" beside the 3.6%. Then the window will show the step up rate.

But it has to be a 12 mth placement placed when the promo rate was in force.

Let us know after u have tried.

This post has been edited by bbgoat: Dec 30 2016, 08:44 PM

I have no problem uplifting FD on maturity date with PBB. You definitely can demand compensation for interest + traveling + time loss from the staff who misleaded you.

The bank staff who explained to you is a new staff or experienced staff ?
You can request the bank to show you the operating mandate written on the application form executed by the both joint account holders when opening the FD account. Maybe the previous staff keyed in the operating mandate wrongly in the system.