Nov 5 2011, 04:35 PM
QUOTE(guilt79 @ Nov 5 2011, 10:37 AM)
If such a case, I can only assume few things.
1. They can't come out the MSRP because they might mont have RSP for consumers. That's why they can't produce it.
2. Some bike shops took the model from them but might change the parts in order to make it more affordable. If consumer brought the cheaper version, first thing they will think is Giant instead of the bike shop. Other than that, Bike shop might tell these consumers that it was Giant Malaysia's direction.
3. It could also be that they unable to get a authorise dealer maybe because Malaysia, bicycle not really as strong as in Taiwan and Singapore.
This is my opinion but not an excuse for Giant.. Sad
Hehe here is my assumption instead:1. They can't come out the MSRP because they might mont have RSP for consumers. That's why they can't produce it.
2. Some bike shops took the model from them but might change the parts in order to make it more affordable. If consumer brought the cheaper version, first thing they will think is Giant instead of the bike shop. Other than that, Bike shop might tell these consumers that it was Giant Malaysia's direction.
3. It could also be that they unable to get a authorise dealer maybe because Malaysia, bicycle not really as strong as in Taiwan and Singapore.
This is my opinion but not an excuse for Giant.. Sad
1. Giant malaysia does have MSRP, however whoever want this info have to email Giant msia and giant msia will then email back the info. Same for the dealer list. I have the email from giant msia to proof it. Not that they dont have, but they dont want a lot ppl to know it. Reason being? I not sure but I know this emailing forth and back is tiring and so yesterday...
2. If bike shop can changed the specs and told customer it was Giant msia direction, that means cheating la... Also I will blame giant msia for this because they did not provide enough information (bike specs, MRSP, dealer list) thus customer easily kena cheated. If they have proper website/facebook page with clearly model, specs, MRSP, customer can easily know the differences.
3. This one i agree. However seeing giant msia nowadays spend alot sponsoring this la, that la, if they spent this alot money doing sponsorship, why not stepping up the effort of getting more dealers thus making ppl easier finding their products.
At least create a proper website with few basic info like bike models, specs, dealer list. No need super fancy website but a static will do. I mean, sure easier than asking ppl to leave their email address and try email back every time, right?
Thats it.
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and ask, "I thought you say got stock?", he said "you came late, it was sold yesterday. Don't worry, this is new because comes with a bike. I have already ordered and will replace on that bike". 2 weeks later went back, the bike using Juicy 3 disc brake...
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