QUOTE(telement @ Nov 25 2016, 10:09 AM)
Ya that is freaking demoralising .. they thought we are a bunch of school bus drivers Grab and Uber Incidents you come across, On Customers Service n Support Pls Share
Grab and Uber Incidents you come across, On Customers Service n Support Pls Share
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Nov 26 2016, 01:43 PM
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Newbie
2 posts Joined: Nov 2016 |
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Nov 26 2016, 01:46 PM
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Newbie
2 posts Joined: Nov 2016 |
QUOTE(shirley_andy @ Nov 25 2016, 12:16 PM) picking riders from shopping mall, reach already but rider not yet arrive at pick up point, they don't understand that there's no place to wait at pick up point? Even more risky when pick up point got taxi driver around. best to call them up, because pick up point has a lot of cars coming in , other than those taxis, most drivers behind you will get impatience and start to honk ... and some might curse and swear ... |
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Nov 26 2016, 09:13 PM
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Senior Member
740 posts Joined: May 2007 From: Land of Smiles. |
Of course uber and grab will side to the riders, duh, riders are the one paying for the service.
You guys are starting to sound like taxi drivers now. Don't like short trips la, waste time and petrol la, etc. |
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Nov 26 2016, 11:58 PM
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Senior Member
1,128 posts Joined: Nov 2008 |
QUOTE(kerrysmile @ Nov 26 2016, 01:42 PM) 1 of the reason is uber do not have many drivers compares to grab, as such uber ask their drivers to pick up riders 10 to 15 minutes away and that is part of the reason you have to wait. Probably on that day the uber driver only wants to do airport trips. They are lack of driver and passenger |
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Nov 28 2016, 04:02 PM
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Senior Member
1,036 posts Joined: Mar 2006 |
any driver always pick up riders at shopping malls like Midvalley?
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Nov 28 2016, 04:31 PM
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Junior Member
574 posts Joined: Jan 2011 |
QUOTE picking riders from shopping mall, reach already but rider not yet arrive at pick up point, they don't understand that there's no place to wait at pick up point? Even more risky when pick up point got taxi driver around. this, really brainless riders This post has been edited by bristlebb: Nov 28 2016, 04:33 PM |
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Nov 28 2016, 05:11 PM
Show posts by this member only | IPv6 | Post
#27
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Junior Member
103 posts Joined: Mar 2013 |
i can see a trends of young ppl start becoming taxi driver.... some even dropped their degree job to earn a short term big bucks... haiz...
anyway... just to share one experience... uber driver use waze... but half way only realized set wrong waze location.... really jia lat that time... next time need to qc location properly... |
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Nov 28 2016, 05:18 PM
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Senior Member
3,668 posts Joined: Jun 2006 From: Bikini Abyss |
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Nov 28 2016, 07:20 PM
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Newbie
0 posts Joined: Nov 2016 |
met with school kid telling me he didnt bring enough money when dropped off him and he asked me to wait for him for 5mins, he ran into home and get his mom. gosh...
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Nov 29 2016, 07:51 AM
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4 posts Joined: Oct 2013 |
QUOTE(calvenloh @ Nov 28 2016, 07:20 PM) met with school kid telling me he didnt bring enough money when dropped off him and he asked me to wait for him for 5mins, he ran into home and get his mom. gosh... Wow, you sure providing good customer service This post has been edited by darrenk9: Nov 29 2016, 07:51 AM |
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Nov 29 2016, 07:53 AM
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4 posts Joined: Oct 2013 |
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Dec 1 2016, 11:36 AM
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0 posts Joined: Nov 2016 |
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Dec 1 2016, 08:51 PM
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Senior Member
504 posts Joined: Mar 2007 |
One time, I was at Jalan Ampang. Surge is 1.8x. Uber ping. The rider is 4 minutes away. Ok, let's go. Pick up rider. Since my phone is quite slow, it took awhile for my maps to show the direction. So, I went quite far (to the Jalan Ampang / Jalan Tun Razak intersection), then realize I was going the wrong. But I was surprised....the destinatation was 200 meters away from the pick up location.
I though rider put wrong destination ( I mean..no one is this daft, right?). NOPE! It was the correct destination. Rider did not realize the destination was only 200 meters away. In fact, you could see it from the pick up location. (HOLY ShIT) In the end, I got about RM 4.00 (because of the surge...lol) Rider's 1st instinct was to use Uber app but not check first in the maps. Wow... |
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Dec 1 2016, 09:50 PM
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All Stars
23,688 posts Joined: Aug 2007 From: Outer Space |
QUOTE(GunBlaDeR @ Dec 1 2016, 08:51 PM) One time, I was at Jalan Ampang. Surge is 1.8x. Uber ping. The rider is 4 minutes away. Ok, let's go. Pick up rider. Since my phone is quite slow, it took awhile for my maps to show the direction. So, I went quite far (to the Jalan Ampang / Jalan Tun Razak intersection), then realize I was going the wrong. But I was surprised....the destinatation was 200 meters away from the pick up location. As a rider going for short trip (fare below rm5), always use Grab. Please. Stop cheating on Uber driver. Really. This is serious. I though rider put wrong destination ( I mean..no one is this daft, right?). NOPE! It was the correct destination. Rider did not realize the destination was only 200 meters away. In fact, you could see it from the pick up location. (HOLY ShIT) In the end, I got about RM 4.00 (because of the surge...lol) Rider's 1st instinct was to use Uber app but not check first in the maps. Wow... At least on Grab: 1. driver know the fare and destination. driver accept means he want and don't mind short trip. 2. Grab bonus workable for both incentive and fare hunter drivers. |
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Dec 2 2016, 09:16 PM
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Senior Member
4,025 posts Joined: Apr 2010 From: Kuala Lumpur |
Pickup um student from his college to his class within the uni. He use rm5 code. So free. I know uber will pay me later.
So demoralize when face short trip |
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Dec 3 2016, 03:07 AM
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Senior Member
3,848 posts Joined: Dec 2009 From: Ampang |
Pickup lady mypren from Cyber to Puchong, otw the other side of the road got roadblock, she became scared AF and ask me to use other road, after drop her off immediately got another ping nearby, another mypren.
Picked him up from KFC nearby, he ask me he's not going to his intended destination as input in the app (Subang), but he said he's gonna go Sri Kembangan, then he ask me to stop somewhere, wanna buy something he said, then after I drop him, saw him meeting some guy discussing something, very dodgy, got scared if its some kind of drug trade or something, locked the car and immediately left the place, hit drop off and called GRAB CS to inform this situation |
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Dec 3 2016, 03:17 AM
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Senior Member
1,052 posts Joined: Apr 2006 From: cosying with my softies |
booked a grab once at jalan imbi during peak hours with 'high demand surcharge'. driver accepted and told me to cancel after i waited 5mins. reason, he doesnt wanna stuck in a jam to get to the pick up point which was just 200m away.
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Dec 3 2016, 11:48 AM
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Senior Member
817 posts Joined: Oct 2006 |
QUOTE(Boy96 @ Dec 3 2016, 03:07 AM) Pickup lady mypren from Cyber to Puchong, otw the other side of the road got roadblock, she became scared AF and ask me to use other road, after drop her off immediately got another ping nearby, another mypren. so how? did you got your $$$ from Grab? what did Grab says?Picked him up from KFC nearby, he ask me he's not going to his intended destination as input in the app (Subang), but he said he's gonna go Sri Kembangan, then he ask me to stop somewhere, wanna buy something he said, then after I drop him, saw him meeting some guy discussing something, very dodgy, got scared if its some kind of drug trade or something, locked the car and immediately left the place, hit drop off and called GRAB CS to inform this situation |
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Dec 3 2016, 12:03 PM
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Senior Member
3,848 posts Joined: Dec 2009 From: Ampang |
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Dec 3 2016, 12:13 PM
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Senior Member
817 posts Joined: Oct 2006 |
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