i got banned for 3days due to rider complain me being rude....but that my pren bitch was abusive scolding me everytime i need to confirm pick up location and the way.....
temp drive uber this weekend dammit

One time, I was at Jalan Ampang. Surge is 1.8x. Uber ping. The rider is 4 minutes away. Ok, let's go. Pick up rider. Since my phone is quite slow, it took awhile for my maps to show the direction. So, I went quite far (to the Jalan Ampang / Jalan Tun Razak intersection), then realize I was going the wrong. But I was surprised....the destinatation was 200 meters away from the pick up location.

I though rider put wrong destination ( I mean..no one is this daft, right?).

NOPE! It was the correct destination. Rider did not realize the destination was only 200 meters away. In fact, you could see it from the pick up location. (HOLY ShIT)

In the end, I got about RM 4.00 (because of the surge...lol)

Rider's 1st instinct was to use Uber app but not check first in the maps. Wow...

Guys, as a rider I am banned. I wrote in to support to find out why, they are trained not to share ban reason. I had to appeal, to which I did. No response after 1 week.

I am guessing the ban was due to my 3 cancellations in 3 days.

1 -  Driver doesn't know my pick up location and GPS is broken. I cancelled and didn't complain.

2 - Driver car broke down. I had to cancel and wrote in to find out the whether he's lying or telling the truth.

3 - My pickup point is far, driver requested me to cancel. I did snd wrote in.

Few hours later, bam! Banned.

Anyone knows how to deal with this? Rather than register a new account with new number, I would love to keep my current account.

you mean rating? His rating was 4.7.
Kept all the screen capture of his phone number, car, plate, photo, etc.
Tried calling him to find out what really happen but he end my call after few rings, not once but 5x!
Send him a message but never bothered to respond...
Tempted to reveal his details so that anyone assigned this driver may cancel immediately & not waste time waiting...

Is uber or grab cheaper?

One question, when i sit in the car, can i sit at the passenger seat at the back?

Took grab the very first time this morning at KLIA2..back to PJ.

Got a driver with 5 star rating..big sedan summore..but..end up its another guy that drive me using a different car. Told me that it's his partner and the work for the same "company".

His partner was driving with phone in hand looking at GPS all the way back to PJ. It was a really wtf first time experience for me..

Actually to be honest, if you feel pyramid area have tons of fares you dont like... dont accept to start with.. go pick up from elsewhere. If we want this kinda choosy drivers we would take the normal taxi...

I was once drove an international student from UPM to KLCC. My GPS suggested to go through toll in Kajang and SMART, but i chose PLUS and not to enter SMART so that the rider will only be charged rm1.60 instead of rm2+2.50 only for toll.
However, after the trip, i checked back the payment detail, the student paid rm7 for toll. Dont know how it was calculated, and i really feel bad for him.

I thought the driver will be the one that profited the most if the driver didnt take toll route but uber still charges the rider for it.
The rider paid me rm7 for toll although i only spent rm1.60. Uber doesnt take commission from that rm7. That means for that trip i got rm5.40 more than i should. Or perhaps i missed something?

And i thought the one that calculates fare upfront is Grab. Uber oso like that?