QUOTE(sky191 @ Aug 13 2017, 06:21 PM)
i've encountered this auto cancel problem after the passenger came in the car and i pressed pick-up then suddenly cancellation screen pop up
asked the passenger did he made the cancellation and he said no, and i looked at his phone it was indeed not cancelled by him.. it just showed driver cancel the trip.. WTH?
happened once to me today and once yesterday.. has anyone encounter the same problem? will call up to CS to complain later
Quite some technical problems the past few days.
- b2b with pick up point at current ride's pick up location
- Accept b2b at 7 sec remaining but failed and lock (lucky my rider witness it)
- Accepted a job but nothing happens after.
AR dropped drastically for the first 2 issues. A lot of cancellation due to the issues from rider too, hope they don't remark "rider asked to cancel".
QUOTE(starex80 @ Aug 13 2017, 08:45 PM)
Didn't see it in klang valley statement
Oh, is it? Then it must be
only for Penang then.
Penang Earning Structure That's really a challenge to part time Pro drivers with the b2b issue.
This post has been edited by Defallen: Aug 13 2017, 08:48 PM