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 GrabCar Discussion V2, Info and FAQ

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sky191
post Jul 22 2017, 07:45 PM

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From: Penang



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Damn unlucky today get 3 construction site workers and got my car seat dirtied.. How am I gonna continue to work like that? Next rider might report me for dirty car mad.gif vmad.gif

This post has been edited by sky191: Jul 22 2017, 07:48 PM
sky191
post Aug 10 2017, 10:34 PM

Getting Started
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Junior Member
139 posts

Joined: Sep 2009
From: Penang



wanna ask that if im picking up a rider from penang island to mainland, can i charge rm7 penang bridge toll on the rider although that from island to mainland has no toll?
sky191
post Aug 13 2017, 06:21 PM

Getting Started
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Junior Member
139 posts

Joined: Sep 2009
From: Penang



i've encountered this auto cancel problem after the passenger came in the car and i pressed pick-up then suddenly cancellation screen pop up

asked the passenger did he made the cancellation and he said no, and i looked at his phone it was indeed not cancelled by him.. it just showed driver cancel the trip.. WTH?

happened once to me today and once yesterday.. has anyone encounter the same problem? will call up to CS to complain later
sky191
post Aug 13 2017, 08:27 PM

Getting Started
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Junior Member
139 posts

Joined: Sep 2009
From: Penang



QUOTE(moosekaka @ Aug 13 2017, 06:23 PM)
wow, in that case did you continue with the trip? or ask passenger to rebook?
*
yesterday yes i continue with the trip cause it was heavy rain and the rider agree to proceed(loss my MP incentive sad.gif )

today i just asked the rider to rebook but it pinged other driver and also i received ping from other rider so he just left my car with black face
sky191
post Aug 13 2017, 09:46 PM

Getting Started
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Junior Member
139 posts

Joined: Sep 2009
From: Penang



QUOTE(Defallen @ Aug 13 2017, 08:45 PM)
Quite some technical problems the past few days.


  • b2b with pick up point at current ride's pick up location

  • Accept b2b at 7 sec remaining but failed and lock (lucky my rider witness it)

  • Accepted a job but nothing happens after.


AR dropped drastically for the first 2 issues. A lot of cancellation due to the issues from rider too, hope they don't remark "rider asked to cancel"
If keep on continuing like this then we will get suspended due to high PAX like monkeyboy sifu.. Can't put the blame on us with their faulty system

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