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Credit Cards Maybank Islamic MasterCard/PETRONAS Visa Ikhwan V3, Another Fantastic Cash Back Card

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Human Nature
post May 9 2025, 06:01 PM

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Wah payment due on Sunday and already received SMS and email reminder. Always paid a day before due and never received such reminders before.
kevyeoh
post May 9 2025, 09:24 PM

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True.. most banks already cut and revise down their credit card benefit... This Amex Ikhwan is one (or maybe the only one) with really high % cb left... Good times won't last long...

QUOTE(ClarenceT @ May 9 2025, 12:35 PM)
They won't.
Maybe no more RM100/month in the future because last month was the 6th RM100 CB month. About time to revise card benefits.
Maybank FCB VS: 5 times RM100 only (less than 3 years)
Maybank M2 Amex: 5%+5TP from early 2011 to mid 2015.
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noien
post May 9 2025, 10:34 PM

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Seems like everyone got the same issue.
If user didn't call, means no rm100 and get rm50 only ?
annoymous1234
post May 10 2025, 12:58 AM

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Mine correct, as I didn't use up max cashback.
sg8989
post May 10 2025, 02:00 AM

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QUOTE(cybpsych @ May 9 2025, 09:44 AM)
called mbb cs.

their system recorded my cb as RM100, but somehow credited into card account as RM50 (probably due to capping setting)

easy without argument since the fault is obvious.

as usual, need to wait few days for the adjustment.
*
Same with you
I got rm50 too.
Done email to them , lazy to hold on line. biggrin.gif

This post has been edited by sg8989: May 10 2025, 02:01 AM
chukahae
post May 10 2025, 08:40 AM

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QUOTE(sg8989 @ May 10 2025, 02:00 AM)
Same with you
I got rm50 too.
Done email to them , lazy to hold on line.  biggrin.gif
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Can I know the email? Thank you.
cybpsych
post May 10 2025, 09:03 AM

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QUOTE(annoymous1234 @ May 10 2025, 12:58 AM)
Mine correct, as I didn't use up max cashback.
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less than 50 or more?
United Rulez
post May 10 2025, 10:37 AM

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Mine, spent over 1800.00 online. Cashback RM50.00.

Reading the response here... Do they expect us to to call up every month? NBTD with our lives is it? So incompetent

This post has been edited by United Rulez: May 10 2025, 10:40 AM
tan_aniki
post May 10 2025, 01:27 PM

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QUOTE(cybpsych @ May 9 2025, 08:06 AM)
everyone getting exact 50.00, then it's logic issue ... they didnt take account of April 2025 as "special cb" month
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previously their faq put Feb and Mar 2025, then they changed it to Mar and Apr 2025
maybe during this changes they just took out Feb but forgot to add in Apr
MGM
post May 10 2025, 01:30 PM

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QUOTE(tan_aniki @ May 10 2025, 01:27 PM)
previously their faq put Feb and Mar 2025, then they changed it to Mar and Apr 2025
maybe during this changes they just took out Feb but forgot to add in Apr
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Or maybe they based on Feb&March?
ronnie
post May 10 2025, 01:33 PM

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QUOTE(victorian @ May 9 2025, 08:55 AM)
Not sure if I should call lol, adding only unnecessary pressure on the team if they are going to do a global fix
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ronnie
post May 10 2025, 01:34 PM

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QUOTE(tan_aniki @ May 10 2025, 01:27 PM)
previously their faq put Feb and Mar 2025, then they changed it to Mar and Apr 2025
maybe during this changes they just took out Feb but forgot to add in Apr
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Silo at work that’s why
Marketing change no inform back end team
tan_aniki
post May 10 2025, 02:42 PM

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QUOTE(MGM @ May 10 2025, 01:30 PM)
Or maybe they based on Feb&March?
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they only give RM50 on 7/3 while i spend RM1250 in Feb
after i saw they quietly updated the list then only i got cheated
sg8989
post May 10 2025, 02:53 PM

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QUOTE(chukahae @ May 10 2025, 08:40 AM)
Can I know the email? Thank you.
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Just login m2u click help and service or contact us.
Human Nature
post May 10 2025, 07:09 PM

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QUOTE(chukahae @ May 10 2025, 08:40 AM)
Can I know the email? Thank you.
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cfrm@maybank.com.my
xiaoxiaoshen
post May 11 2025, 01:37 PM

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QUOTE(Human Nature @ May 10 2025, 07:09 PM)
cfrm@maybank.com.my
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maybe also the template here, just change my card detail. n submit.
keep them a little pressure, every 1 send the same mail format. biggrin.gif
Human Nature
post May 11 2025, 05:18 PM

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QUOTE(xiaoxiaoshen @ May 11 2025, 01:37 PM)
maybe also the template here, just change my card detail. n submit.
keep them a little pressure, every 1 send the same mail format.  biggrin.gif
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Dear Maybank

My Maybank Islamic Ikhwan American Express Platinum Card-i ending xxx only received RM50 cashback credited on 7 May 2025 for April 2025 transactions. This violates your T&C that the cashback for March and April 2025 is RM100. I trust you have all my records. Please credit the correct cash back within 5 working days.
MGM
post May 11 2025, 06:34 PM

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QUOTE(Human Nature @ May 11 2025, 05:18 PM)
Dear Maybank

My Maybank Islamic Ikhwan American Express Platinum Card-i ending xxx only received RM50 cashback credited on 7 May 2025 for April 2025 transactions. This violates your T&C that the cashback for March and April 2025 is RM100. I trust you have all my records. Please credit the correct cash back within 5 working days.
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Wa kuat nya, within 5 days.
Human Nature
post May 11 2025, 08:38 PM

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QUOTE(MGM @ May 11 2025, 06:34 PM)
Wa kuat nya, within 5 days.
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Haha have to give deadline
chukahae
post May 12 2025, 09:26 AM

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QUOTE(Human Nature @ May 11 2025, 05:18 PM)
Dear Maybank

My Maybank Islamic Ikhwan American Express Platinum Card-i ending xxx only received RM50 cashback credited on 7 May 2025 for April 2025 transactions. This violates your T&C that the cashback for March and April 2025 is RM100. I trust you have all my records. Please credit the correct cash back within 5 working days.
*
Done using template. Let see whether Maybank can adhere to deadline.
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