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Credit Cards Maybank Islamic MasterCard/PETRONAS Visa Ikhwan V3, Another Fantastic Cash Back Card

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sl3ge
post May 12 2025, 10:47 AM

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Hi

Just to confirm ikhwan amex cb is base on monthly(1st-31th) correct?

not base on statement date.
xiaomoon
post May 12 2025, 11:18 AM

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QUOTE(sl3ge @ May 12 2025, 10:47 AM)
Hi

Just to confirm ikhwan amex cb is base on monthly(1st-31th) correct?

not base on statement date.
*
yes, monthly calendar
contestchris
post May 12 2025, 02:04 PM

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Shouldn't they auto correct it for everyone, instead of each of us sending a report?

BNM, where are you? Sleeping ker?
Happy350
post May 12 2025, 10:16 PM

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Is classpass/Spotify/YT music subscription eligible for cashback from Amex Ikhwan ?
contestchris
post May 13 2025, 11:32 PM

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Sent an email complaint.

Hi there,

My Maybank Islamic Ikhwan American Express Platinum Card-i ending xxx only received RM50 cashback credited on 7 May 2025 for April 2025 transactions. This violates your T&C that the cashback for March and April 2025 is capped at RM100, as opposed to the usual RM50. As such, I should have received RM100 cashback for April 2025.

I trust you have all my records.

Name: xxx
NRIC: xxx
Phone: xxx

Please credit the remaining cash back within 5 working days. Otherwise, I will have no option but to escalate this matter to the relevant authorities for misleading and defrauding customers, and seek redress as it may be deemed fit.
coolguy99
post May 14 2025, 09:59 AM

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Every month also have to call to chase for missing cashback. Not all are proactive like us here. Guess those people that didn't realize will miss out then.
Inferno_Angel
post May 14 2025, 01:04 PM

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Guys, i have applied for Maybank Islamic myimpact Ikhwan Mastercard Platinum Card-i recently and got this SMS today

QUOTE
RM0 Maybankard:We regret to inform that we are unable to accede to your card application. Thank you for your interest shown.

Any chance to appeal?

This post has been edited by Inferno_Angel: May 14 2025, 01:04 PM
sjz
post May 14 2025, 06:52 PM

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QUOTE(Inferno_Angel @ May 14 2025, 01:04 PM)
Guys, i have applied for Maybank Islamic myimpact Ikhwan Mastercard Platinum Card-i recently and got this SMS today
Any chance to appeal?
*
do you hav maybank credit card?
anakMY
post May 14 2025, 08:03 PM

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QUOTE(contestchris @ May 13 2025, 11:32 PM)
Sent an email complaint.

Hi there,

My Maybank Islamic Ikhwan American Express Platinum Card-i ending xxx only received RM50 cashback credited on 7 May 2025 for April 2025 transactions. This violates your T&C that the cashback for March and April 2025 is capped at RM100, as opposed to the usual RM50. As such, I should have received RM100 cashback for April 2025.

I trust you have all my records.

Name: xxx
NRIC: xxx
Phone: xxx

Please credit the remaining cash back within 5 working days. Otherwise, I will have no option but to escalate this matter to the relevant authorities for misleading and defrauding customers, and seek redress as it may be deemed fit.
*
Thanks bro, experienced the same issue. Just emailed them on 2 different emails ,

cfrm@maybank.com.my
mbbcardservices@maybank.com.my
Inferno_Angel
post May 15 2025, 10:24 AM

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QUOTE(sjz @ May 14 2025, 06:52 PM)
do you hav maybank credit card?
*
No. i don't have any maybank credit card...
ClarenceT
post May 15 2025, 10:42 AM

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QUOTE(Inferno_Angel @ May 15 2025, 10:24 AM)
No. i don't have any maybank credit card...
*
Give Maybank Islamic your Form BE 2024 that you submitted to LHDN recently (due today). Make sure the declared income >RM36000
(If based on your comment in October 2022, your annual income<RM30000 then you could have max 2 credit cards only and not eligible to get Maybank Islamic CC).

Apply at Maybank Card Centre (The Gardens) or branches. Never never apply at Maybank2u/MAE.
United Rulez
post May 15 2025, 11:11 AM

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QUOTE(Human Nature @ May 10 2025, 07:09 PM)
cfrm@maybank.com.my
*
QUOTE(chukahae @ May 12 2025, 09:26 AM)
Done using template. Let see whether Maybank can adhere to deadline.
*
QUOTE(contestchris @ May 13 2025, 11:32 PM)
Sent an email complaint.

Hi there,

My Maybank Islamic Ikhwan American Express Platinum Card-i ending xxx only received RM50 cashback credited on 7 May 2025 for April 2025 transactions. This violates your T&C that the cashback for March and April 2025 is capped at RM100, as opposed to the usual RM50. As such, I should have received RM100 cashback for April 2025.

I trust you have all my records.

Name: xxx
NRIC: xxx
Phone: xxx

Please credit the remaining cash back within 5 working days. Otherwise, I will have no option but to escalate this matter to the relevant authorities for misleading and defrauding customers, and seek redress as it may be deemed fit.
*
Got a call from customer service today, "facing issues, will credit it back by 21st May"
contestchris
post May 15 2025, 12:47 PM

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QUOTE(United Rulez @ May 15 2025, 11:11 AM)
Got a call from customer service today, "facing issues, will credit it back by 21st May"
*
Same
chukahae
post May 15 2025, 11:07 PM

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QUOTE(United Rulez @ May 15 2025, 11:11 AM)
Got a call from customer service today, "facing issues, will credit it back by 21st May"
*
Now I know whose call I missed while driving. Thanks. thumbsup.gif
Human Nature
post May 16 2025, 05:39 PM

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QUOTE(Human Nature @ May 9 2025, 09:56 AM)
Reply from MBB will get feeback by 16 May.
*
As mentioned, one of the worst CS
QUOTE
Reference is made to your feedback via email to us on 9 May 2025 in regards to the above mentioned subject. We are still awaiting for confirmation from our respective department on the status of your request, therefore unable to update you on the outcome today. We are currently following up with the team to expedite the process and will update you on or before 27 May 2025. If we received the update earlier, you will be notified accordingly.

As such, I have now filed a complaint directly to Bank Negara.
ClarenceT
post May 16 2025, 06:11 PM

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QUOTE(Human Nature @ May 16 2025, 05:39 PM)
As mentioned, one of the worst CS

As such, I have now filed a complaint directly to Bank Negara.
*
I suggested to CS better remove RM100x2 permanently.
RM50x12 won't make Maybank Card Centre, CS, IT and customers feel upset in the future.
Human Nature
post May 16 2025, 06:29 PM

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QUOTE(ClarenceT @ May 16 2025, 06:11 PM)
I suggested to CS better remove RM100x2 permanently.
RM50x12 won't make Maybank Card Centre, CS, IT and customers feel upset in the future.
*
Thing is, even during the normal RM50 period also they have credited wrongly before. So can suggest to remove the RM50 permanently too?
ClarenceT
post May 16 2025, 06:32 PM

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QUOTE(Human Nature @ May 16 2025, 06:29 PM)
Thing is, even during the normal RM50 period also they have credited wrongly before. So can suggest to remove the  RM50 permanently too?
*
M2 Amex don't have much issue since 2011.
Ikhwan Amex a bit complicated for IT. Just to simplify the Cashback merchanism.
Human Nature
post May 16 2025, 06:37 PM

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QUOTE(ClarenceT @ May 16 2025, 06:32 PM)
M2 Amex don't have much issue since 2011.
Ikhwan Amex a bit complicated for IT. Just to simplify the Cashback merchanism.
*
Not for M2 Amex. The same Ikhwan Amex
ramdieslow
post May 16 2025, 07:42 PM

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QUOTE(United Rulez @ May 15 2025, 12:11 PM)
Got a call from customer service today, "facing issues, will credit it back by 21st May"
*
Aku ingat aku sorang je rm50. Kedekut betul Maybank. Tulis lain bagi lain

Kalau customer tulis lain byr lain kemain call segala datuk nenek dlm kubur mintak payment
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